Ron Carter Chevrolet GMC

Lorena is great. Shuttle service is a big help. I didn't need to wait at dealership .Able to use GM reward for services is a big plus. Shuttle service is a big help. I didn't need to wait at dealership .Able to use GM reward for services is a big plus. More

Eric did a really great job of checking me out on the car! I'd recommend this dealership to anyone I know in the greater Houston area. car! I'd recommend this dealership to anyone I know in the greater Houston area. More

RON CARTER GMC SERVICE IS NOT VERY GOOD AT KEEPING YOU INFORMED ABOUT YOUR VEHCLE INFORMED ABOUT YOUR VEHCLE More

If I could give 0 stars I would. Horrible customer service. I had my car appraised and received an offer that was good for 7 days. I came back six days later and was told that they w Horrible customer service. I had my car appraised and received an offer that was good for 7 days. I came back six days later and was told that they were not going to honor that price and offered me $3500 (yes, THREE THOUSAND FIVE HUNDRED) less than the original appraisal even though I had a piece of paper signed by the used car manager stating that the higher price was valid for 7 days. I asked to speak to the GM, a fella by the name of JK. Turns out this JK fella is rude, crude, and unprofessional. I told him all I wanted was what I was promised. I must have interrupted his Twinkie break because he was not in a good mood and started arguing with me about it. I couldn’t believe it. I told him I was going to tell everyone I know how I was treated at his dealership but he didn’t seem to care one bit. I have bought several vehicles from this dealership but I will never go back. More

Zero stars! I would give negative stars if I could! Do not trade a vehicle with this dealer! I bought a brand new truck traded my SUV. I provided a detailed 10 d I would give negative stars if I could! Do not trade a vehicle with this dealer! I bought a brand new truck traded my SUV. I provided a detailed 10 day payoff instructions on SUV almost a month later my SUV has NOT been paid off!!! I have left voice messages, I emailed. I got one email response asking me for my 10 day payoff to which I sent immediately and reminded them they have had this information. I request status updates no responses! They processed my truck payment immediately so I now have a truck payment double my SUV payment and my SUV payment that I don’t even have!!!! My bank states there’s no pending payments to pay off my SUV!!! There’s zero communication and respect!!! I’ve never had an experience purchasing a vehicle like this it’s ridiculous! More

Hey I own a small company and ordered a Savana van 6 months ago. After 4 months I called to get an update and it took 6 days of calling before they even got back to me. Then they told me it was ordered months ago. After 4 months I called to get an update and it took 6 days of calling before they even got back to me. Then they told me it was ordered and it would be 2 more months. so I waited 2 months and call back to have them tell me that they didn't ever order the van and then made up an excuse that they don't but V8's in the 23 model even though it was an option on the website. This cost me and my company untold time and money. I wouldn't ever order anything from them. Gary should have let me know immediately that they didn't order my vehicle. What a waste of my time and money. Clint More

Bought a new Yukon AT4, and was told my parking sensors would be installed in 6 weeks. That was a year ago. Don’t believe a single word they say. My salesman is no longer at the company, and I am bounced a would be installed in 6 weeks. That was a year ago. Don’t believe a single word they say. My salesman is no longer at the company, and I am bounced around from one person who doesn’t care to the next. Beware my friends, after-sales support is atrocious and difficult. Exactly who you don’t want to trust $70k with. More

I had a terrible experience with this dealership, specially with sales personal. Used cars market went up 30% and having this unprofessional service is unacceptable. More customer service training i specially with sales personal. Used cars market went up 30% and having this unprofessional service is unacceptable. More customer service training is required More

I car with this company after a collision and my car came back super dirty. They say they do a courtesy wash but I doubt they did. back super dirty. They say they do a courtesy wash but I doubt they did. More