Ron Carter Chevrolet GMC
Alvin, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Ms.Ann Mitchell, was so Awesome! She greeted my husband, son and I with a big friendly smile. We felted welcome and like we were family. She offered us coffee or water whatever we wanted. She did not stop t son and I with a big friendly smile. We felted welcome and like we were family. She offered us coffee or water whatever we wanted. She did not stop there she got a saleman to take my us on a test drive, he was great! And, when we return from the test drive we were all thumbs up. Beautiful truck and clean and ran great. We have never been so happy going into a dealership and buying a car from our own family. Awesome experience, from everyone. But, Ms.Ann, was great and made us feel like we was really family! Thank you! for the greatI experience, will be back again and tell my family and friends where to go to purchase their trucks and cars, Ron Carter, in Alvin! More
Salesperson was very helpful and very informative about the vehicle we decided to purchase. Even after the sale he came and helped us get Onstar connected and explained where to find the chevy app on my ph the vehicle we decided to purchase. Even after the sale he came and helped us get Onstar connected and explained where to find the chevy app on my phone. More
Service was slow. We brought the vehicle in first thing Friday morning, and it was not returned to use until mid-day (11:50am) on the following Tuesday. The scope of We brought the vehicle in first thing Friday morning, and it was not returned to use until mid-day (11:50am) on the following Tuesday. The scope of work was less than a day. The delivery date/time moved from Monday end -of-day to Tuesday morning to late Tuesday morning. When I was finally told the vehicle was ready, the paperwork was not done when I arrived, and the service manager was not available. So, I had to wait again for someone else to come and help wrap up the paperwork. More
Help to get the best deal and helped me get thru the process the best way process the best way More
Check engine light on picked up vehicle after service engine light on again. Had to travel to and from Ron Carter 2 days in a row. Who is going to pay for my time since your technicians could not figure engine light on again. Had to travel to and from Ron Carter 2 days in a row. Who is going to pay for my time since your technicians could not figure out the problem? More
The diagnostic fee of 190 dollars for condensation in a headlight was insane. My wife signed the paperwork though so that is on us. I also had to negotiate with the dealership to honor my extended warran headlight was insane. My wife signed the paperwork though so that is on us. I also had to negotiate with the dealership to honor my extended warranty. I shouldn’t have to ask the manager to dig further into the details. Customers be aware of a diagnostic fee of 190 for each concern. More