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Ron Carter Chevrolet GMC

Alvin, TX

Overview
Employees
Reviews
Vehicles
4.1
1,287 Reviews
Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
Contact Dealership

3205 FM 528 Rd

Alvin, TX

77511

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Showing 1,287 reviews

November 23, 2023

It was a great experience and Robert was extremely helpful during the entire process. Thanks again. More

by Jacobsjay21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Henderson
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Nov 27, 2023 -

Ron Carter Chevrolet GMC responded

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that your visit was great and that Robert provided you with excellent assistance throughout the entire process. Your kind words are greatly appreciated and will be shared with our team.

November 21, 2023

Ron Carter has done all my service work since I bought my 2019 Encore from them in 2020. I have always been satisfied which I why I continue to return. My last two visits I have been helped by Service Advis More

by ARNE.LARSEN08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena Juarez, Service Advisor, 5 Stars
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Dec 02, 2023 -

Ron Carter Chevrolet GMC responded

Thank you for your continued trust in Ron Carter for your service needs, and for taking the time to share your experience! We're delighted to hear that Lorena Juarez has consistently provided you with knowledgeable, friendly, and helpful service during your visits. Customer satisfaction is our priority, and we're grateful for your loyalty. If there's anything more we can do for you or if you have any further feedback, please feel free to reach out. We appreciate your kind words and look forward to serving you again in the future.

November 21, 2023

The service for my car was excellent. The customer service and communication with me was very poor. The only communication I received was when I called the service department myself. No o More

by gbbowman15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn't have anyone's name
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November 20, 2023

My sales person, Eric Helton, was wonderful to deal with. Straight shooter, knowledgeable about the vehicle I purchased, and cut a square deal with me. the downfall of the entire process was is the financi More

by mdmora
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eric Helton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2023 -

Ron Carter Chevrolet GMC responded

Thank you for taking the time to share your feedback with us. We're pleased to hear that you had a positive experience with Eric Helton—your kind words about his professionalism and straightforward approach are greatly appreciated. We are, however, sorry to learn about your dissatisfaction with the financing department. Your experience is important to us, and we apologize for any inconvenience you may have faced. We take customer feedback seriously and will review our processes to ensure a better experience for our customers in the future. If there's anything specific you would like us to address or discuss regarding your financing experience, please reach out to us directly at 281-331-3111. We value your business and want to ensure your concerns are addressed appropriately. Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust in the future.

November 19, 2023

They helped me find the car I was looking for other than a few tech issues everything went smooth More

by SENTELL.ROBERT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Henderson
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November 17, 2023

Efficient and effective. I wasn't pressured to repair or buy anything extra while getting my oil changed. More

by EVOLTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Henderson
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November 17, 2023

Buying process was pleasent exercise without pressures or any "hurry tactics" to make the sale and get me out the door. More

by jwhrncir6682
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Helton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zac in finance was very good
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Dec 02, 2023 -

Ron Carter Chevrolet GMC responded

Thank you for sharing your positive experience with us! We're thrilled to hear that your buying process was a pleasant and pressure-free exercise. Creating a comfortable and transparent environment for our customers is important to us, and we're pleased that we could meet your expectations. If there's anything more we can do for you or if you have any further feedback, please feel free to reach out. We appreciate your business and look forward to serving you again in the future. Thanks again for choosing us!

November 16, 2023

It was difficult getting someone to answer phone but once I got a call back my experience was good More

by MLKIRKLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
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November 16, 2023

I was pleased doing business with Amy. She was very Professional and I felt very pleased with her I did not feel rushed or pressured when purchasing my vehicle and she was very knowledge More

by shelleyr703
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Constantine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2023 -

Ron Carter Chevrolet GMC responded

Thank you for taking the time to share your experience! We're delighted to hear that doing business with Amy was a positive and professional experience for you. Providing a comfortable and pressure-free environment is crucial to us, and we're glad you felt at ease during the vehicle purchase. Amy's knowledge and dedication are certainly valuable assets, and we're grateful for your kind words. If there's anything more we can do for you or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future.

November 11, 2023

Exciting news! Ron Carter has a NEW GENERAL MANAGER. What a difference he is making! With strong leadership values and confidence exemplified in his managerial deci More

by jsnelson_0324
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Constantine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Graves
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Nov 28, 2023 -

Ron Carter Chevrolet GMC responded

Thank you for sharing your exciting news and positive experience with our new General Manager! We appreciate your kind words about the positive changes you've noticed in our dealership. It's our commitment to uphold strong leadership values, integrity, and customer satisfaction. We're thrilled to hear that your car buying experience was a pleasure and that you left in total satisfaction with your new vehicle. Your feedback is invaluable to us as we strive to create a positive and transparent environment for all our customers. If you have any further comments or suggestions, please feel free to share them with us. We look forward to serving you again in the future and appreciate your trust in Ron Carter.

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