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Ron Carter Chevrolet GMC

Alvin, TX

Overview
Employees
Reviews
Vehicles
4.1
1,287 Reviews
Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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3205 FM 528 Rd

Alvin, TX

77511

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Showing 1,287 reviews

December 20, 2023

The good news is I have not had to take it back! The Equinox is a 2020 I bought in December 2021. It is probably more car than I need but it has been very efficient and comfortable. More

by mauryahill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service dept is very good to keep you advised as to how the car is doing., Steve Wiese
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December 20, 2023

Customer service was great. But I did not feel like it should’ve took a 2hr long wait for a customer that had an appt made. More

by KACEYG08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Constantine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 20, 2023

Fastest I’ve ever got in and out when buying a car. Very efficient. Very pleased. More

by RICKRTWOBS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Helton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Constantine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Kaabi, Steve Wiese, Robert Henderson, Clemente De los Santos
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Dec 23, 2023 -

Ron Carter Chevrolet GMC responded

Thank you for taking the time to share your positive feedback! We're delighted to hear that your car-buying experience with us was the fastest you've ever had, and we're thrilled that you found our process to be efficient. Customer satisfaction and a smooth purchasing process are top priorities for us, and it's rewarding to know that we met your expectations. If there's anything else you'd like to share or if you have any further comments, feel free to reach out. We appreciate your business and are here to assist you in any way we can. Thank you once again for choosing us, and we look forward to serving you in the future.

December 17, 2023

Ali was great. I was in a severe bind to get this truck. He insured that the transaction went seamless. More

by CAPT4FISH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Kaabi
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Dec 20, 2023 -

Ron Carter Chevrolet GMC responded

Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Ali was able to assist you in securing the truck you needed, especially under challenging circumstances. Providing a seamless transaction is always our goal, and it's wonderful to know that Ali delivered on that promise. We appreciate your business and look forward to serving you again in the future. If you have any further feedback or if there's anything else we can do for you, please don't hesitate to let us know. Safe travels in your new truck!

December 15, 2023

Ron Carter has good hours of operation. However, their communication skills are lacking because they are terrible about returning phone calls. More

by WMSALLIE
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad in GMC service
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Dec 29, 2023 -

Ron Carter Chevrolet GMC responded

Thank you for taking the time to share your feedback. We appreciate your positive note about our convenient hours of operation but are genuinely sorry to hear about the communication challenges you experienced. Our team values open and effective communication, and we apologize for any inconvenience caused by the delay in returning your phone calls. We take this feedback seriously and will address it internally to improve our responsiveness. If there's anything specific you would like to discuss or if there's a way we can make it right, please contact us directly at [your contact information]. Your satisfaction is important to us, and we appreciate the opportunity to address your concerns. Thank you for bringing this to our attention, and we look forward to serving you better in the future.

December 15, 2023

To me Eric was very professional and explained everything that we needed to know. Thanks Eric More

by rolandh195760
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Helton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2023 -

Ron Carter Chevrolet GMC responded

Thank you for sharing your positive experience with Eric! We're delighted to hear that he provided you with professional and thorough service, taking the time to explain everything you needed to know. Eric is a valuable member of our team, and it's great to know that his efforts were appreciated. If you ever have any more questions or if there's anything else we can assist you with, please feel free to reach out. We truly value your feedback and look forward to serving you again in the future. Thanks again for choosing our services!

December 14, 2023

I had the best experience. Valerie was so helpful. She helped find the car suited for me and I absolutely LOVE it!! Everyone was so helpful and so nice. 10/10 recommend More

by meagan.annette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Constantine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valerie
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Dec 20, 2023 -

Ron Carter Chevrolet GMC responded

Thank you for taking the time to share your wonderful experience! We're thrilled to hear that Amy and Valerie provided you with exceptional assistance in finding the perfect car for you. It's fantastic that you love your new vehicle, and we appreciate your kind words about our team's helpfulness and friendliness. We strive to make the car-buying experience as positive as possible, and it's truly rewarding to receive a 10/10 recommendation from you. If you ever have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out. We're grateful for your recommendation and look forward to serving you in the future. Safe and enjoyable travels in your new car!

December 13, 2023

I brought my car in for two warranty items. It was scheduled, diagnostics already completed in a previous appointment. My advisor was out sick and I was shocked no on touched my car. I called T More

by Friendswood mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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December 13, 2023

I was pleased with the service. I'm very excited with my new truck, gladly it arrived with all the specifications that I requested. More

by JOEL GONZALEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Wiese
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Dec 20, 2023 -

Ron Carter Chevrolet GMC responded

We're delighted to hear that you had a positive experience with our service! It's great to know that your new truck arrived with all the specifications you requested, and we're thrilled to have been a part of making that happen for you. If there's anything else you need or if you have any further feedback to share, please feel free to reach out. Thank you for choosing us, and we hope you enjoy many exciting adventures with your new truck! Safe travels!

December 08, 2023

it took almost 2 years to receive the sensors that were supposed to be equipped on my Chevrolet High Lander. The service representative "forgot" conversation and to top it off had an attitude where I More

by DFLORES2902
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lorainna, Ali Kaabi
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