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Ron Carter Chevrolet GMC

Alvin, TX

Overview
Employees
Reviews
Vehicles
4.1
1,287 Reviews
Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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3205 FM 528 Rd

Alvin, TX

77511

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Showing 1,287 reviews

December 30, 2023

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by LSTOLL.TECH
Recommend Dealer
Yes
Employees Worked With
Robert Henderson
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December 27, 2023

The work performed is done right and complete. However, my biggest draw to this dealership is the service manager Chad Lucas. He carefully listens to your issue, and ensures all repairs are done p More

by GWSVETTES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Lucas is the reason ai continue to come to this dealership. I did not purchase my this vehicle from this dealership however.
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Dec 28, 2023 -

Ron Carter Chevrolet GMC responded

Thank you for sharing your positive feedback with us! We're delighted to hear that the work performed on your vehicle was done right and complete. We take great pride in delivering top-notch service to our customers. We are particularly pleased to learn that your experience with our service manager, Chad Lucas, has been exceptional. Chad's dedication to carefully listening to customers' issues and ensuring that all repairs are done properly is something we value greatly. It's fantastic to know that Chad's efforts contribute to making our dealership a desirable choice for you. If there's anything else you need or if you have any additional feedback to share, please feel free to reach out. We appreciate your trust in us and look forward to serving you in the future.

December 27, 2023

Our experience with Steven Graves is always exemplary and this time was no exception! We love our new Denali! More

by BSTEVENS5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Graves
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Dec 29, 2023 -

Ron Carter Chevrolet GMC responded

Thank you so much for sharing your positive experience with Steven Graves! We're thrilled to hear that your interaction with him has consistently been exemplary, and we're delighted that your recent purchase of the Denali was no exception. It's fantastic to know that you love your new vehicle. If there's anything else we can do for you or if you have any further feedback to share, please don't hesitate to reach out. We appreciate your trust in us and look forward to serving you again in the future.

December 24, 2023

Was a great salesman and worked on getting us a good deal, very pleased with our purchase. More

by rodney.gerami
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Wiese
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Dec 29, 2023 -

Ron Carter Chevrolet GMC responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that our salesman was great and worked hard to secure a good deal for you. Your satisfaction with your purchase is of utmost importance to us, and we appreciate your trust in our team.

Dec 29, 2023 -

Ron Carter Chevrolet GMC responded

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December 23, 2023

I had some warranty work done and they kept me informed of the schedue and work. More

by JWRAY458
Recommend Dealer
Yes
Employees Worked With
GM Service Manager Jacksom, Steve Wiese
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Dec 29, 2023 -

Ron Carter Chevrolet GMC responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you had a good experience with the warranty work, and we appreciate your acknowledgment of our efforts to keep you informed about the schedule and progress of the work. Customer satisfaction is our top priority, and it's always rewarding to hear when we've met or exceeded expectations. If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out.

December 23, 2023

Professional and had the deal done in no time…awesome experience will definitely go back More

by DLS4404
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Kaabi
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Dec 29, 2023 -

Ron Carter Chevrolet GMC responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Ali Kaabi provided a professional service and that the entire process was swift and efficient. It's great to know that you had an awesome experience, and we truly appreciate your kind words. We're honored to have earned your satisfaction, and we look forward to welcoming you back in the future. If there's anything else we can do for you, please don't hesitate to reach out.

December 22, 2023

Waited 2 months for my truck to get fixed. No communication unless I called for updates. More

by JOZEF_PARKER
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Male don't remember his name
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Dec 29, 2023 -

Ron Carter Chevrolet GMC responded

We sincerely apologize for the extended wait time and the lack of communication during the repair process of your truck. Your experience does not meet our standards, and we understand the frustration this situation has caused. We appreciate you bringing this matter to our attention, and we want to assure you that we take your feedback seriously. We are committed to addressing the communication lapses and working to improve our service to prevent similar issues in the future. If there are specific details you'd like to share or if there's anything we can do to make things right, please contact us directly at 281-331-3111. We value your business and hope to have the opportunity to regain your trust. Thank you for your understanding. Ann Mitchell Ron Carter Auto 281-331-3111

December 22, 2023

the service group always gets me in and out quickly. their scheduling thru the my GMC app has always been good. More

by nathan.linhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : service writers
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Dec 29, 2023 -

Ron Carter Chevrolet GMC responded

Thank you for sharing your positive experience with our service group! We're thrilled to hear that we've consistently been able to get you in and out quickly. It's great to know that our scheduling through the My GMC app has been convenient for you. Efficient and timely service is a priority for us, and we appreciate your feedback. If there's anything else we can do for you or if you have any additional comments, please feel free to reach out. We look forward to continuing to provide you with excellent service.

December 21, 2023

Knowledgeable, helpful will work with you on trade and price. Really helped in setting up my 2023 TRAVERSE AWD. Many new apps that my 2016 GMC ACADIA DENALI didn’t have. Happy to take my calls to discuss More

by Darwin Ryman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Eaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Wiese
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Dec 23, 2023 -

Ron Carter Chevrolet GMC responded

Thank you so much for sharing your positive experience with us! We're thrilled to hear that you found our team to be knowledgeable and helpful during the trade and pricing process. It's fantastic to know that we could assist you in setting up your 2023 Traverse AWD, especially with the new apps that come with it. We understand that adapting to the latest technology features can be a learning curve, and we appreciate your patience. We're more than happy to take your calls and discuss any problems or questions you have as you master all the apps on your new Traverse. Our goal is to ensure that you have a seamless and enjoyable experience with your vehicle.

December 21, 2023

Excellent service! Everything was great and ran smoothly. Will definitely recommend Ron Carter to my family and friends. More

by NOLAN.SAUCEDA23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Wiese
Report | Print
Dec 22, 2023 -

Ron Carter Chevrolet GMC responded

Thank you so much for taking the time to share your positive experience with Ron Carter! We're thrilled to hear that you received excellent service and that everything ran smoothly for you. Your recommendation means a lot to us, and we truly appreciate your trust in our services. At Ron Carter, customer satisfaction is our top priority, and we're delighted to know that we were able to meet your expectations. If you ever have any feedback or suggestions for us to further enhance our services, please feel free to reach out. We look forward to serving you, your family, and friends in the future. Thank you again for choosing Ron Carter, and we appreciate your kind words.

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