Ron Carter Chevrolet GMC

Good service center with attentive advisor keeping me updated on the progress of my services. updated on the progress of my services. More

The service response time was extremely poor; communication was non existent; no initiative to offer alternative solutions. communication was non existent; no initiative to offer alternative solutions. More

Justin was very helpful from beginning to end of this process. He tried to explain everything so I could understand it. He kept me well informed throughout the entire process. Justin was very easy to wo process. He tried to explain everything so I could understand it. He kept me well informed throughout the entire process. Justin was very easy to work with and very helpful. I can't remember his name but the gentleman in finance was also very helpful. More

Eric is a great salesman show me the car until I found what I wanted what I wanted More

On 1/22/2024 Ron Carter GMC advertised on their website a CPO (certified) 2022 GMC Canyon with only 2700 miles on it for $33,942, I made contact with salesman, Eric Helton and expressed my interest in that v CPO (certified) 2022 GMC Canyon with only 2700 miles on it for $33,942, I made contact with salesman, Eric Helton and expressed my interest in that vehicle for that price. I told him I will be in on 29 January to purchase that vehicle. When I showed up on 1/29/2024 t purchase that vehicle I was being sold for $39,000. When I inquired about the price difference, Helton informed me it was because it was a certified vehicle, and I had to pay the difference for that. I told him it was advertised as a certified vehicle for the 33,492 that I mentioned earlier. He spoke with general sales manager Tony Hanley, Who concurred with him. When I informed him that I was not going to pay that price nor was I willing to pay $2000 for the certification they attempted to bully me into paying that price. I was not happy with the whole situation, nor would I recommend Ron Carter GMC to anyone of my friends or anyone I know based on the shady tactics that I experience that day. I feel that that vehicle should’ve been sold to be for the $33,942.that was advertised. Specifically as a CPO vehicle. Shame on Ron Carter GMC. It should be noted that I ended up purchasing a vehicle for the original purchase price however, it was not given to me as a certified vehicle unless I was wanting to pay an extra $2000 for that certification. Shady, shady shady. More

Angel, in service, is awesome! Best customer service ever! he kept me informed of the progress on my car. Best customer service ever! he kept me informed of the progress on my car. More

We ordered a key and fob Was called and told it was in. When we went to pick it up the service dept had no records of one being ordered When we went to pick it up the service dept had no records of one being ordered More

Mr. Eric Helton was my salesman and he made my new truck purchase pleasurable. Thank you Mr. Helton purchase pleasurable. Thank you Mr. Helton More

Angel and Chad in Service took good care of me. Positive attitudes. They kept me informed all day. They both were a pleasure to deal with. Kerry Walsh Positive attitudes. They kept me informed all day. They both were a pleasure to deal with. Kerry Walsh More

Just purchased 3rd car from Ron Carter. We've always gotten a great deal and had a good experience. We've always gotten a great deal and had a good experience. More