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Ron Carter Chevrolet GMC
Alvin, TX
1,316 Reviews
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,316 reviews
March 28, 2024
When purchasing the vehicle I had to purchase a WI dow tint and wheel lock package that totaled $2400. I paid the 2400 but still haven't received the package nor have I received my 2nd key. I also have tint and wheel lock package that totaled $2400. I paid the 2400 but still haven't received the package nor have I received my 2nd key. I also have no idea where to send my payments. MARK! The manager was awesome, but I have serious issues with the salesman and financing. More
by TRAINORVF70
Verified Customer
March 27, 2024
Kept my vehicle for two weeks on a repair that required no parts and in the process broke my power steps. Now, I’m waiting on a back ordered part. no parts and in the process broke my power steps. Now, I’m waiting on a back ordered part. More
by TRACE_WILLIAMS
Employees Worked With
March 27, 2024
Worst customer service! ! It took almost a month to get my vehicle fixed, phone calls not answered, no loaner car. I had to take pictures and videos for them to believe ! It took almost a month to get my vehicle fixed, phone calls not answered, no loaner car. I had to take pictures and videos for them to believe me that there was something wrong with the vehicle More
by beltranlivier
Employees Worked With
Angel r
March 26, 2024
There was a little bit f a communication problem, but everything was worked out and I was happy with the service that was provided. I would recommend them. I live out of state, but will use them again w everything was worked out and I was happy with the service that was provided. I would recommend them. I live out of state, but will use them again when I am 8n the Houston area. More
by DINOKSTANLEY
Employees Worked With
Andrea and Chad
March 25, 2024
Service is always great here. Why isn't Lorenas name listed.? She has helped me for the last couple years. Great personality and knowledge of her job. Communication WITH the Why isn't Lorenas name listed.? She has helped me for the last couple years. Great personality and knowledge of her job. Communication WITH the service dept is excellent. Trying to get someone to answer the phone is an entirely different story. I finally learned how to book online, since no one ever answers the phone there. Hopefully, with new mgmt there now, things will get better .. More
by BARB
Employees Worked With
lorena
March 24, 2024
Omar Perez had the vehicle ready for me to test drive as promised. The promptness of valuing my trade in and financing had me in and out in a reasonable amount of time. promised. The promptness of valuing my trade in and financing had me in and out in a reasonable amount of time. More
by andrewdmorales
Employees Worked With
Omar Perez Johnny Tran
March 21, 2024
It was theBest experience ever making a purchase. I'll be back for the next truck. I'll be back for the next truck. More
by ozziefish007
