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Ron Carter Chevrolet GMC
Alvin, TX
1,316 Reviews
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,316 reviews
April 12, 2024
Very pleased with are salesmen Edgar Escobar! He went above and beyond making sure we received all the information we needed. And for pleased with our new truck. He went above and beyond making sure we received all the information we needed. And for pleased with our new truck. More
by romiijack00
Verified CustomerEmployees Worked With
Edgar Escobar
April 12, 2024
Justin was great to work with. No pressure sale and helped me find the vehicle I was looking for. No pressure sale and helped me find the vehicle I was looking for. More
by ben@adcoforestry.com
Employees Worked With
April 10, 2024
Angel was my rep. Did a great job keeping me informed and the job was done in a timely manner. Thanks Angel, great job! Did a great job keeping me informed and the job was done in a timely manner. Thanks Angel, great job! More
by ANDREWLARGE50
Employees Worked With
Angel, service representative
April 09, 2024
Justin is awesome! Get down to Ron Carter today and make your new Chevy/GM purchase! Get down to Ron Carter today and make your new Chevy/GM purchase! More
by jefferyagoodwin
Employees Worked With
April 08, 2024
1st. tire rotation & oil change took more than 5 hrs. I was told it would be 1.5 hrs. after making a .reservation. Also oil smears were left on hood and f tire rotation & oil change took more than 5 hrs. I was told it would be 1.5 hrs. after making a .reservation. Also oil smears were left on hood and fenders. More
by slguss
Employees Worked With
A female, do not remember name
April 07, 2024
Great customer service and care! After an oil change the oil plug wasn’t tightened properly and created an oil leak. Took my Tahoe back in and the issue was assessed and resolved wit After an oil change the oil plug wasn’t tightened properly and created an oil leak. Took my Tahoe back in and the issue was assessed and resolved within minutes!! Great experience for sure! More
by jacque24repka
Employees Worked With
Don’t know
April 07, 2024
Absolutely horrible I will never bring my cat back there again. Brought car twice with same problem and they kept saying they couldn't recreat issues despite the codes it was throwing. Then went in and prob again. Brought car twice with same problem and they kept saying they couldn't recreat issues despite the codes it was throwing. Then went in and problem was so bad it need a transmission. ZERO communication even when requested service manager to call. No one would ever answer phones had to physically go in for updates and even had to invokd ours salesman. Said vehicle was fixed and drove off and now vehicle is worse than before. Be aware and please do research before using this service department. More
by SARA.HAULBROOK
Employees Worked With
Service department and service manager zero stars, Steve Wiese
April 06, 2024
Took a month to get the part with poor follow up and then two service writers quit so no one called to tell me it was ready. Cost me another $500 in a weekly rental because they didn’t have their stuff to two service writers quit so no one called to tell me it was ready. Cost me another $500 in a weekly rental because they didn’t have their stuff together. Just poor, poor service for a big dealer like Ron Carter. More
by MMCGUIRE7
Employees Worked With
Loraina in service.
