Ron Carter Chevrolet GMC

Complimentary oil change and tire rotation w standard 1st time service. Made an appointment. Service advisor was polite. time service. Made an appointment. Service advisor was polite. More

This location was very clean and well maintained. I was properly greeted at the door and was quickly assisted. I was properly greeted at the door and was quickly assisted. More

Calvin was so helpful in finding the perfect truck for my family. He was very polite and made the process very quick and easy family. He was very polite and made the process very quick and easy More

Justin was able to get me a great deal on a new truck and finally got me to purchase a vehichle from Ron Carter Alvin after 10 years and 6 purchase attempts all of which started at Ron Carter but never happe finally got me to purchase a vehichle from Ron Carter Alvin after 10 years and 6 purchase attempts all of which started at Ron Carter but never happened. More

called three times asking about car leaving messages to be called back but got no response, be called back but got no response, More

Service person was very professional & looking out for me - eliminated unnecessary work. Very much appreciated. - eliminated unnecessary work. Very much appreciated. More

The service department had my car for two weeks, telling me the part I needed was on national back order and could possibly take weeks to months to come in. After my car sat at the dealership for two weeks me the part I needed was on national back order and could possibly take weeks to months to come in. After my car sat at the dealership for two weeks my service advisor messaged me asking for updates. I felt that Ron Carter did not want to service my vehicle. I ended up having to locate the part myself at another dealership. I took my car to Davis Chevrolet and the repairs were done the same day. Ron Carter made me feel like they didn't want to provide service to my vehicle and instead placed the burden of responsibility on me to find alternative solutions. More

The dealership was clean and everything appeared to be orderly. I was pressed for time and the purchase process was completed in a little over two hours. I'll reserve a final review for my salesman "Cal orderly. I was pressed for time and the purchase process was completed in a little over two hours. I'll reserve a final review for my salesman "Calvin" making arrangements for me to get a second key and key fob for the vehicle that I purchased. He also needs to get son business cards. More

Service department was horrible. The wait time was atrocious and customer service needs improvement badly. I waited for 5 hours with no one to assist in making sure I had updates on The wait time was atrocious and customer service needs improvement badly. I waited for 5 hours with no one to assist in making sure I had updates on my vehicle or made sure I was okay and not starving to death due to no vehicle at the moment More

Professional, courteous and always friendly. They respond to your questions promptly and don’t make you feel your question or concern is not important. Everyone there makes you feel comfortable They respond to your questions promptly and don’t make you feel your question or concern is not important. Everyone there makes you feel comfortable. More