Ron Carter Chevrolet GMC
Alvin, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Very pleased with the service I received. Steve was my service person and he was great. He totally went out of his way to help me out and kept me informed on the status of my vehicle. I rate Steve was my service person and he was great. He totally went out of his way to help me out and kept me informed on the status of my vehicle. I rate my experience with five stars. AAAAA+++++ Thanks again Steve for your consideration. More
I have lost complete trust and respect in the service department at this dealership. I have done all maintenance and repairs at this dealership since i purchased my vehicle in 2017. I had to replace my t department at this dealership. I have done all maintenance and repairs at this dealership since i purchased my vehicle in 2017. I had to replace my transmission 2 months ago. I had to invest another $800 on the AC - that's fine. Then I had to replace the shocks. Here is where I lost my trust and respect not only with the rep who misquoted the price for the repair. The rep forgot he gave me an estimate with the price circled and it said before taxes. I dropped off the vehicle at 8am and confirmed the price and he said -" I guess that's it if I told you that,I just am not sure because it didn't save in my system" (even though this was given to me 1 week before. He also said he couldn't give me the final price at this point) When the repairs were completed at the end of the day it was 600$ more than what I was quoted. He presented it like he was doing me a favor by giving me $100 more for my wait. I immediately asked why it was almost double of the quote and after trying to make me feel stupid he asked me to email the estimate he gave me a week before- which I did. He said the manager would be in touch. I Left the manager Chad- 10 messages "- but the manager has not returned my calls. I will not be going back. More
I came in for rear view mirror not working. Was in service for 7 days. All to tell me that don’t have the part. Was in service for 7 days. All to tell me that don’t have the part. More
Was able to get a vehicle that other dealerships did not have. Amy was wonderful to work with. Helpful and answered all my questions. have. Amy was wonderful to work with. Helpful and answered all my questions. More
I have bought dozens of new/used vehicles over the past 30 years. Ron Carter is one of the best dealer experiences I’ve ever had. Would definitely recommend to friends/family, and will definitely be my fir 30 years. Ron Carter is one of the best dealer experiences I’ve ever had. Would definitely recommend to friends/family, and will definitely be my first stop (and very likely only stop) when purchasing my next vehicle. Very special thanks to Anthony Alvarez (my salesman) and Don Williams (finance), those guys are top notch and assets to Ron Carter. More
My vehicle broke down and I specifically asked it to be towed to Ron Carter as my preferred dealership. Unfortunately, it has been more than 3 weeks since then and the information has been limited and vagu towed to Ron Carter as my preferred dealership. Unfortunately, it has been more than 3 weeks since then and the information has been limited and vague with no likely date of when my vehicle will be repaired. Furthermore, the dealership explained that since they had so many to work on there were no courtesy vehicles available and no timeline when the work would be complete. They told me to contact General Motors! The dealership is the interface between the manufacturer and the customer, so this answer is unacceptable. Very disappointed with the service level and communication. More
We had a great experience with the dealership and especially with our Sales Consultant, Eric Helton, who made our lease of a 2024 Buick Encore GX Preferred an easy and satisfying experience. We look especially with our Sales Consultant, Eric Helton, who made our lease of a 2024 Buick Encore GX Preferred an easy and satisfying experience. We look forward to working with this dealership again in the future. More