Ron Carter Chevrolet GMC

Calvin was so helpful in finding the perfect truck for my family. He was very polite and made the process very quick and easy family. He was very polite and made the process very quick and easy More

called three times asking about car leaving messages to be called back but got no response, be called back but got no response, More

Justin was able to get me a great deal on a new truck and finally got me to purchase a vehichle from Ron Carter Alvin after 10 years and 6 purchase attempts all of which started at Ron Carter but never happe finally got me to purchase a vehichle from Ron Carter Alvin after 10 years and 6 purchase attempts all of which started at Ron Carter but never happened. More

Service person was very professional & looking out for me - eliminated unnecessary work. Very much appreciated. - eliminated unnecessary work. Very much appreciated. More

The service department had my car for two weeks, telling me the part I needed was on national back order and could possibly take weeks to months to come in. After my car sat at the dealership for two weeks me the part I needed was on national back order and could possibly take weeks to months to come in. After my car sat at the dealership for two weeks my service advisor messaged me asking for updates. I felt that Ron Carter did not want to service my vehicle. I ended up having to locate the part myself at another dealership. I took my car to Davis Chevrolet and the repairs were done the same day. Ron Carter made me feel like they didn't want to provide service to my vehicle and instead placed the burden of responsibility on me to find alternative solutions. More

The dealership was clean and everything appeared to be orderly. I was pressed for time and the purchase process was completed in a little over two hours. I'll reserve a final review for my salesman "Cal orderly. I was pressed for time and the purchase process was completed in a little over two hours. I'll reserve a final review for my salesman "Calvin" making arrangements for me to get a second key and key fob for the vehicle that I purchased. He also needs to get son business cards. More

Professional, courteous and always friendly. They respond to your questions promptly and don’t make you feel your question or concern is not important. Everyone there makes you feel comfortable They respond to your questions promptly and don’t make you feel your question or concern is not important. Everyone there makes you feel comfortable. More

Service department was horrible. The wait time was atrocious and customer service needs improvement badly. I waited for 5 hours with no one to assist in making sure I had updates on The wait time was atrocious and customer service needs improvement badly. I waited for 5 hours with no one to assist in making sure I had updates on my vehicle or made sure I was okay and not starving to death due to no vehicle at the moment More

Purchased a used GMC truck. Seems they could have known more about the vehicle as they struggled to answer some of my questions about features. Had to haggle for some dealer r Seems they could have known more about the vehicle as they struggled to answer some of my questions about features. Had to haggle for some dealer repairs that either should have been done before selling like a bald tire and alignment. Service agreement was purchased but upon several requests for details about the service plan, I still did not get any information when they gave me my final paperwork. Was a fine experience, but seems there could be some improvements made for better customer service. More

Service was good had a great experience, the customer service was really good, definitely got the best response service was really good, definitely got the best response More