Ron Carter Chevrolet GMC

I am 59 years old & have purchased a large # of new GM autos since 1978! No car sales person is going to pressure me or try to impress me with quick sales gimmicks! I basically knew what I was looking GM autos since 1978! No car sales person is going to pressure me or try to impress me with quick sales gimmicks! I basically knew what I was looking for when I walked into the new car showroom! Eric was the 1st to approch & ask if he could help! We took a new Chevrolet Cruze (Wife's proposed new car) for a test drive, which did actually seem to be what I was after, but I was looking for a Cruze in the $27,000+ range (Loaded), which would have had to be ordered, due to exterior color & options! He asked me if I had heard about the new Buick Verano's, only out 2-months, which Ron Carter did actually have one with all of the extras I was wanting! After driving the Buick, I was sold! My mother & father have always had Buicks & Cadillacs, so I knew what I was buying! All of the personnel I & later my wife & son met @ Ron Carter throughout our dealings were extremely curtious & friendly & again I do not give my thumbs-up unless it is truely warranted! This was the 2nd time I had purchased a new auto from Ron Carter! 1st time was in 1995! It was a Pontiac Grand Prix, which we kept until 2000, @ which time we traded it in on a 2000 Grand Prix @ Gay Pontiac! Again our experience this time was what new car buying should be like @ all dealerships! Thanks again to all @ Ron Carter! Sincerely, David W. Balfour (david.balfour@valero.com) More

I had a very good experience with the sales person Corey Tijerina at Ron Carter. I would highly recommend Friends & Family members. Corey was awesome, he was very attentive,& he knew exactly what vehicle wo Tijerina at Ron Carter. I would highly recommend Friends & Family members. Corey was awesome, he was very attentive,& he knew exactly what vehicle would be great for my family. More

David was very helpful and straight-forward during my visit. He delivered on all promises and made the process quite simple. I highly recommend this dealership. visit. He delivered on all promises and made the process quite simple. I highly recommend this dealership. More

This was my first time purchasing a car on my own and I was extremly stressed out with pushy sales people until I went to Ron Carter! Randy Miller helped me and was not pushy at at all which made me feel a was extremly stressed out with pushy sales people until I went to Ron Carter! Randy Miller helped me and was not pushy at at all which made me feel at ease. He was friendly and helped me every step of the way and gave me a great deal on my new chevy cruze! :) I highly recommend Randy Miller if you are looking for a great sales person! More

When you go to a dealership, you expect the normal high=pressure sales pitch. That was not what Mr. Gabriel had in mind. Even though I was pressed for time due to my schedule, he managed to get everyt high=pressure sales pitch. That was not what Mr. Gabriel had in mind. Even though I was pressed for time due to my schedule, he managed to get everything done in 1 day. I am very impressed with the amount of time and care he devoted to making sure I got my ecoboost f-150. At work people ask me what I drive now. I tell them Jason Gabriel helped me buy an f-150, and I would never drive any other vehicle. If you think of Ford as old and boring...go drive a new ford...you may be surprised. The sheer amount of comfort and electronic tools they install standard on these trucks is staggering. The famed dodge horsepower is laughable now due to the v-6 ecoboost. In short, Jason...thank you! Ford thank you for making my dream truck. More

I went to Ron Carter in Alvin because they were the only dealer that had the specific color/ model Ram I wanted to look at. Upon arrival I was welcomed by Johnny Allen who promptly located the truck of inte dealer that had the specific color/ model Ram I wanted to look at. Upon arrival I was welcomed by Johnny Allen who promptly located the truck of interest and had me set up for a test drive. From that point forward the process was cordial, stress/hassle free and I left in a new truck honestly feeling like I got a great deal. Overall, the truck buying experience at Ron Carter was the best I have had to date and my sales rep, Johnny Allen, should receive most of the credit. More

Robert was a very understanding salesman. Even with less than perfect credit, he took his time and made me feel just as important as someone with exceptional credit. Thanks Robert for making me a proud ne than perfect credit, he took his time and made me feel just as important as someone with exceptional credit. Thanks Robert for making me a proud new owner of an F-150 truck. More

This dealership is highly recommended. My salesperson, Bill Jordan, was honest, well-informed, and very helpful in the entire sales process. There were no unpleasant surprises during the transaction (whi Bill Jordan, was honest, well-informed, and very helpful in the entire sales process. There were no unpleasant surprises during the transaction (which in itself WAS a pleasant surprise. The price on both the vehicle and the trade-in was very competitive. The finance manager, Mr. Kennedy, was also very helpful and added to the positive experience. More

Steve made me and my wife feel special and worked at length with me to match my desired offer. He was very knowledgeable in explaining ALL the new features of the new vehicle. He followed up with phone length with me to match my desired offer. He was very knowledgeable in explaining ALL the new features of the new vehicle. He followed up with phone calls and e-mail to see if we had any questions or concerns. He demonstrates to have my interest at heart. More

I have spent the majority of my working life in sales, and/or customer service, so I am much more apt to write positive reviews, rather than complaints. I am sorry to say that I cannot do so in this case and/or customer service, so I am much more apt to write positive reviews, rather than complaints. I am sorry to say that I cannot do so in this case, but I will start my review with the positives. Leon Lundy is far above average as a sales consultant, and everyone at the dealership pleasant. My purchase went smoothly, and I was back home with my new Chevrolet Cruze in about 4 hours. That is when I found that there was a situation that I needed to address with Leon, so I called him that same afternoon. I had driven, and worked the deal on one vehicle, then decided to change what I thought to be the color of the vehicle. I had looked at the vehicle (same model) I purchased but had not driven it, or seen the window sticker, as it was not on the window, or visible from the outside of the car. When I arrived home, and found the window sticker in the glove box I realized there was more than just a change of color, as this vehicle was $400-500 less than the one we had worked the numbers on originally. Though I didn't know if anything could be done, I felt I was treated unfairly, and I brought this matter to the attention of Leon. He replied that he would check it out, but that was over two weeks ago, and I have not heard from him except for the generic e-mails sent out to all those who purchase vehicles. After not hearing from Leon for a week, I wrote a letter to the General Manager explaining my displeasure. That was 11 days ago, and there has been no response from anyone at Ron Carter. I don't know that anything could have been done to resolve my issue, but I fully expected a response from someone. No matter how good the sales experience was for me,there is no way that I can recommend a dealership with so little regard for the satisfaction of their customers. Finally heard from a sales manager, over three weeks after I initially brought my complaint to the salesman, and over two weeks after writing the general manager. Seems there should have been an addendum with the window sticker for tinting windows, even though the original window sticker says the vehicle is equipped with Solar Ray Light Tinted windows? The sales managers call and explanation, did not change my opinion of the dealership. More