Ron Carter Chevrolet GMC

Sales rep was great to work with. Overall good customer service and would go back once I’m ready Overall good customer service and would go back once I’m ready More

Very friendly sales people. However, it took two and a half hours to get my deal done because they were understaffed in the finance department. It was to worst car buying expe However, it took two and a half hours to get my deal done because they were understaffed in the finance department. It was to worst car buying experience that I have had in the past fifteen years or so because of the lack of preparation on their part. I had informed the dealership that I was going to buy a specific vehicle they had advertised, but they did nothing to prepare the vehicle prior to my arriving at the facility. Ron Carter is usually a good dealership. I have bought a vehicle there before. This experience was not what I was expecting, but it was probably exacerbated by the insufficient staffing on that particular day. More

Amy was wonderful to work with. Very polite, very professional. She answered all of our questions. I would highly recommend her. Very polite, very professional. She answered all of our questions. I would highly recommend her. More

Convenient distance from our home. Offered to get a second key fob. Filled the truck with gas. Offered to get a second key fob. Filled the truck with gas. More

Great organization throughout the dealership. Awesome, fast service and good communication. Ruben and Mark made the process easy for me. Would recommend to anyone. Awesome, fast service and good communication. Ruben and Mark made the process easy for me. Would recommend to anyone. More

On day of service we are in waiting area and so many loud voices and couple employees using profanity and not caring about if the people in waiting area are offended by it. Took about 3 hours for oil change voices and couple employees using profanity and not caring about if the people in waiting area are offended by it. Took about 3 hours for oil change and tire rotation. They charged to replace a weather seal around back door and should have been covered by warranty only had vehicle 1 1/2 and been waiting on a phone call regarding getting our money back for that charge. We have been here a few times and never had any complaints until now. 9 days now and waiting for a return phone call. The employees in past I did not see in service this time. More

Mr. Eric was wonderful. Very quick process. He was very patient with me as I was very indecisive. patient with me as I was very indecisive. More

I have been a returning buyer with Ron Carter in Alvin for quite a while. The courteous staff, knowledgeable and most importantly to myself, professionalism that this dealership carries is what keeps me c for quite a while. The courteous staff, knowledgeable and most importantly to myself, professionalism that this dealership carries is what keeps me coming back. More

Poor service. They replaced my back light, unhooked battery, did a annual inspection and the car failed inspection because the battery was unhooked and then they s They replaced my back light, unhooked battery, did a annual inspection and the car failed inspection because the battery was unhooked and then they said.."Sorry, come back in a few days.. More

Phenomenal customer experience from the sales team Wayne Schultz and Justin they worked hard to make it happen. Finance didn’t play games and worked hard to get me lowest rate highly recommended! Schultz and Justin they worked hard to make it happen. Finance didn’t play games and worked hard to get me lowest rate highly recommended! More