Ron Bouchard's Nissan - Service Center

Fast and friendly service! Dan Hochberg and the Green Team are the best! My Murano was serviced and ready to go sooner than expected and I really liked my loaner car! Highly r Dan Hochberg and the Green Team are the best! My Murano was serviced and ready to go sooner than expected and I really liked my loaner car! Highly recommend! More

Service team shines Service team took care of my vehicle I a good time frame. Dan has always gone above and beyond to make sure everything is taken care of. And Dan is al Service team took care of my vehicle I a good time frame. Dan has always gone above and beyond to make sure everything is taken care of. And Dan is always very pleasant and helpful. More

Remote starter install!! Working with Dan was terrific as he made the whole install process simple and easy. He handled all the arrangements and contacted me as soon as it was Working with Dan was terrific as he made the whole install process simple and easy. He handled all the arrangements and contacted me as soon as it was done. He then walked me over the operation and had me even do a test run!! Even had the truck washed for me!! Great experience !! More

Years of great service Purchased my used 2006 Nissan Xterra in 2011 and still have it today. I have always dealt with Ron Bouchards Nissan service department for both regul Purchased my used 2006 Nissan Xterra in 2011 and still have it today. I have always dealt with Ron Bouchards Nissan service department for both regular maintenance and repairs. Lets be be realistic with it being a used vehicle there will be issues outside of the warranty. There has been a few items that have needed repair and I can say I have always been treated fairly and respectfully by everyone I have dealt with here over the years. More

Great service! I had a great experience at bouchards. Everyone in service was courteous, knowledgable, and attentive. My estimate was fair and accurate. The turn aro I had a great experience at bouchards. Everyone in service was courteous, knowledgable, and attentive. My estimate was fair and accurate. The turn around time for my service was faster then I expected. Overall great experience and will keep coming back. More

Excellent Service I came into Ron Bouchard's Nissan service department to have an oil change and my breaks replaced. I was very happy with the customer service provided I came into Ron Bouchard's Nissan service department to have an oil change and my breaks replaced. I was very happy with the customer service provided. Seth was a pleasure to deal with! He greeted me with a big smile and made feel secure about the service that would be done on my car. It was a nice surprise as well to have my car washed for when I picked it up. I would highly recommend this dealership! The staff is very accommodating and friendly! And like most women, I don't like dealing with car problems so the fact that the staff was so pleasant and made it easy was a bonus! Overall, very satisfied!!! More

Three Strikes I went to Ron Bouchrd’s to purchase a used vehicle. I found a wonderful Nissan Altima that my wife and I really liked. I looked over the entire car I went to Ron Bouchrd’s to purchase a used vehicle. I found a wonderful Nissan Altima that my wife and I really liked. I looked over the entire car and after really looking it over we decided to purchase the car. Upon picking up the car I noticed a few new scratches in the rear bumper and said something to the salesman, and he said that I must not have seen them, they were always there. Ok maybe I didn’t notice the scratches, it happens. A week after driving the car I noticed that the mirror directional wasn’t working and called the dealership and was told that I need to make an appointment and that they were very busy. I made my appointment a week out and within that week noticed a couple of other issues. When I opened the trunk I noticed that the mat had a small bulge and lifted it up. I could see the ground through the spare tire storage area. I walked around the car and noticed that the wheel well was separating from the fender. I noted all this and told the service center what I found and was reassured that they would take care of it. All well and good when I picked up the car I was told everything was fixed. Two weeks later I noticed the fender issue again; when I call the service center they informed me that if I had called them with in the 30 days of purchasing the car they would have fixed it. When I told them that I was there and was told it was fixed they turned around and said its cosmetic and it’s not covered. Fast forward 2 Years. Had coolant leaking on the ground and decided to bring it to them to see if my extended warranty would cover it. They told me that the radiator needed to be replaced and it would cost $750 and the warranty did not cover it. I picked up my car and had my mechanic look at it. He told me the radiator was fine and all I needed was a new hose clamp because the old one rotted. I will never do business with them again and advise anyone who asks the same. More

Baffling My husband and I purchased a new 2013 Nissan Altima back in the summer 2014. In October, we brought it in for the blind spot detectors not working cor My husband and I purchased a new 2013 Nissan Altima back in the summer 2014. In October, we brought it in for the blind spot detectors not working correctly, and the GPS unit blacking out periodically. Twice, my husband drove over an hour there and over an hour back home on his days off and the service department found nothing wrong. The third time, again on his day off, he brought it in with a video I took. Then they coincidentally found the problem. They finally replaced the GPS unit, which they order from Bosch, saying it would be done between 2:30pm and 3pm. At 2:30pm my husband called for an update, and they said it wouldn't be ready until 5pm. We rescheduled the remainder of the work. On his commute home, he realized he now could not hook his phone up to this new GPS unit. The mic was broken. Also, the back up camera portion on the unit was defected. The radio was also extremely unbalanced and on level 5 sounded like level 30. They ordered a new unit, but twice we were told when it would be in, and each time it was not in. Finally, after saying we are contacting the better business bureau AND Bosch, where the new unit was coming from, the unit miraculously arrived minutes later. They replaced the defected unit and collaberated the blind spot detectors. Upon my husbands arrival back home, he realized an exterior scratch and a scratch on the steering wheel. My husband and I called to speak to a manager, and kept getting redirected to the people who were giving us the run around. We eventually got a hold of the C.O.O. Marlin Knight. We then spoke to the general sales manager Chuck Haddad who was disgustingly rude and arrogant. He had no compassion, and basically made his men sound like angels and like we were lying. He kept trying to talk over me, was interrupting me, and showed absolutely no managment profesionalism. He word for word said "we are not doing anything else for you". He was told my husband was walked around his car for an inspection, but that never happened. When I asked to see a video proving this happened, he refused and said he trusts his men and he's no longer helping us and this situation is done. He is the most ignorant "manager" and sales employee I have ever had the displeasure of dealing with. More