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Ron Bouchard Nissan
Lancaster, MA
182 Reviews
At Ron Bouchard Nissan, we want to make your car-buying experience easy! Use our online tools to shop for a vehicle, explore payments, trade values, and more; or visit us at the dealership. Our team of professionals is available to you every step of the way via phone, email, chat, or in person. We are happy to answer any questions you have or schedule you a time to test drive your vehicle of interest.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 182 reviews
September 06, 2010
Upon meeting sales rep. Bob Brachel we said to him, "We have been to several dealers and looked at many vehicles, now tell us why we should consider this Nissan Frontier?". Bob proceded to walk us through have been to several dealers and looked at many vehicles, now tell us why we should consider this Nissan Frontier?". Bob proceded to walk us through all the feature of the truck and suggested we take it for a ride. Then Jason Testagrossa set out to find us exactly the truck we wanted. We now are the proud owners of a new Nissan Frontier. At Ron Bouchard's we were treated honestly, fairly, and we were very satisfied with the whole experience. The customers needs really do come first. I would recommend Bob and Jason if you are considering a new Nissan, and Ron Bouchard's Auto Store will be our first stop when purchasing our next vehicle. More
by jjj
Employees Worked With
Bob Brachel and Jason Testagrossa
October 16, 2008
This dealer would not stand up for what was promised. We even signed all the necessary papers. Next receiving a call that the deal would not be acceptable. We were to come up with substantially more money even signed all the necessary papers. Next receiving a call that the deal would not be acceptable. We were to come up with substantially more money. This all happened with their miscommunication between the service department and sales department heads. One said "informed with all the details" and the other said "the critical information was not given". John would not honor what we did (signing) in good faith the night before. We were stunned with their poor business practice of not standing behind their word or their mistakes. Needless to say we were disappointed and angry with the way we were treated. We have done business with them for two decades especially with prior purchases and services. We have been quite pleased with their service department. But sales should be as good as the service department. We will look for a different dealer to do our future business with even if we have to drive further. More
by Baton
Employees Worked With
John McManus
