Ron Bouchard Honda
Lancaster, MA
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Joel Ortega is fantastic Always get my car serviced here and everyone has always been polite but Joel Orgtega went above and beyond to help me out this past weekend! I have ne Always get my car serviced here and everyone has always been polite but Joel Orgtega went above and beyond to help me out this past weekend! I have never written a review before but I have to for Joel b/c of how friendly and helpful he was ! More
Ron Bouchard's - The only dealership to do business with! My husband and I just purchased our sixth vehicle from Ron Bouchard Honda, whom we have been dealing with for 11 years. We have also referred numerous My husband and I just purchased our sixth vehicle from Ron Bouchard Honda, whom we have been dealing with for 11 years. We have also referred numerous friends and relatives to this dealership. I have found that every person we have worked with there has been warm, welcoming and professional, making us feel comfortable and confident in every lease and purchase. From sales professional Bob Brachel, to sales manager Kevin Sallese, business manager Eddie Osorio, and. Service Manager Seth Teague, I have never been less that 100% satisfied with my experience at Bouchard. The quality of service and integrity of the dealership make Bouchard Honda hands down the best auto dealer I have ever been to. More
My yellow car I found my car on line (a yellow Fit!) and went to this dealership even though it is a distance from my house. I just happened to get Lawrence as my s I found my car on line (a yellow Fit!) and went to this dealership even though it is a distance from my house. I just happened to get Lawrence as my salesperson. I decided quickly to move forward but paperwork took a lot of time. Lawrence was warm and personable and understanding when I got cranky. He followed up by text as I waited for the car to be ready and kept changing when I was going to come. Again, he was very patient and responsive (even on his day off). it was kinda like texting my daughter (who happens to be his age). It felt much better buying a car from someone I liked! More
Lawrence Ducos Had a fantastic sales experience at the Honda Store in Lancaster with Lawrence Ducos. He was extremely knowledgeable, friendly, and made the whole pro Had a fantastic sales experience at the Honda Store in Lancaster with Lawrence Ducos. He was extremely knowledgeable, friendly, and made the whole process easy. My wife and I plan to return in the future for another vehicle - thanks Lawrence! Matt More
Recent repair exemplifies terrific service I just had a heater core problem repaired at The Honda Store in Lanchaster and want to commend the people involved at Honda for there wonderful servic I just had a heater core problem repaired at The Honda Store in Lanchaster and want to commend the people involved at Honda for there wonderful service and their "above and beyond" attitude. Apparently there was a known issue with this model's heater core but it was not at the recall level that would warrant a free repair. I had the option of paying for a flushing of the core or being content with some uneven heating in my SUV. Not tragic but manageable. After I discussed with my service rep Seth my concerns about the repair cost before leaving the dealership, Seth must have followed up my concerns with Jamie the Service Manager as soon as I left. Within minutes of arriving home, I received a telephone call from Seth telling me that his dealership will complete the repair with just a nominal cost to me. So, they absorbed almost the entire cost themselves. This is my 4th year of interactions with the Honda Store since I bought the vehicle and I have never had a bad experience in all that time. Everyone has consistently been courteous, willing to listen and extremely helpful. All repair work has been done correctly the first time and there is never been a "surprise" cost along the way. The service folks all seem to be very knowledgeable and represent the dealership to the highest degree possible. My thanks to Seth and Jamie for making this situation a win/win for all. Again, above and beyond expectations. More
Excellent service Staff did an excellent job answering questions and finding great options for my vehicle requirements. They were very knowledgeable, friendly and worke Staff did an excellent job answering questions and finding great options for my vehicle requirements. They were very knowledgeable, friendly and worked to make sure I was completely satisfied with my purchase. More
One Trust Worthy Place The Service Manager Jamie R. there is Tops!. An honest, helpful person who cares. The work is done right and you are treated with respect. And are vha The Service Manager Jamie R. there is Tops!. An honest, helpful person who cares. The work is done right and you are treated with respect. And are vharged a fair price. More
I would recommend The Honda Store Carlos ensured me that The Honda Store could beat the price of the competitors. And sure enough, I shopped at Boch and Bernardi, and Carlos came in be Carlos ensured me that The Honda Store could beat the price of the competitors. And sure enough, I shopped at Boch and Bernardi, and Carlos came in below those prices. The process was much quicker than my previous experiences buying new cars. The Lancaster location is not too far from my work, but very far from my home. Carlos was aware of this and was sensitive when I said I really needed to get back to work. I appreciated this - we quickly went through the specs of the car, and agreed to a fair price. The other administrative tasks (registration, insurance, etc..) were handled quickly so I was out the door with the new car soon after getting the check from the bank. I didn't finance with them, and that was no problem. I hear that other places really try and push you to finance at the dealership. I would definitely recommend this dealership, and I’d send them to Carlos. Job well done! More
Go see Jeff! I had a rough start to my car search but after being referred to Jeff it was smooth sailing. Jeff went the extra mile to make sure that my car buying I had a rough start to my car search but after being referred to Jeff it was smooth sailing. Jeff went the extra mile to make sure that my car buying experience was as painless as possible. He was very respectful of my time and my crazy schedule and I really appreciated that. Overall I had a great experience at Ron Bouchards and I couldn't be happier with my new CR-V!! More
Dave was very professional . Ending my lease early for a larger car was easy with his help. Both Dave and other Honda Store staff members worked quickly, and I was driving my ne . Ending my lease early for a larger car was easy with his help. Both Dave and other Honda Store staff members worked quickly, and I was driving my new car off the lot in 24 hours. Thank you! More