Ron Bouchard Honda
Lancaster, MA
Filter Reviews by Keyword
By Type
Showing 262 reviews
After doing my initial shopping online I decided to come to this dealer because they were closer to my new home and their pricing was very competative. I set an apt up with Bre through the internet and whe to this dealer because they were closer to my new home and their pricing was very competative. I set an apt up with Bre through the internet and when I arrive was almost immediately told the vehicle I was shopping for didn't had been sold. I agreed to look at something else until everything else they had to offer was much more. I viewed this as the typical sales tactic's that make people dread shopping for cars for and took my business elsewhere. More
I bought my first vehicle(2009 Honda CRV) from Ron Bouchard's Auto Stores, I would recommend their internet sales manager Bree Hardin,It is a very good experience starting from quoting on the internet Bouchard's Auto Stores, I would recommend their internet sales manager Bree Hardin,It is a very good experience starting from quoting on the internet, till driving off. Bree is very nice, very professional. More
Between my own personal cars and my business, I have purchased 8 cars from them within the past 3 years. Their prices and service are excellent. They even helped me out with one wacky deal where I trad purchased 8 cars from them within the past 3 years. Their prices and service are excellent. They even helped me out with one wacky deal where I traded-in two cars for one new car. If you want to buy a Honda, Nissan, Kia or Dodge, go see Bree, she's great! More
I've been doing business with them for several years. Lately it seems that they are somewhat less interested in our business, and they like to refuse warranty service on nearly new cars. They also lowb Lately it seems that they are somewhat less interested in our business, and they like to refuse warranty service on nearly new cars. They also lowballed me on a potential trade, I got $3000 more at another dealership for the exact same new car. Very disappointing. I used to recommend them, but no more. More
We went shopping for our new family car this weekend. We narrowed our choices down and headed off to Ron Bouchards for a 2009 CR-V. I bought my new Honda from Curtis and Bill. They worked very hard to get narrowed our choices down and headed off to Ron Bouchards for a 2009 CR-V. I bought my new Honda from Curtis and Bill. They worked very hard to get me top dollar for my trade. They made the buying experience very enjoyable. It was a straight forward deal. No games played here. If you're looking for a new car ask for Curtis Ruby. More
Ron Bouchard's Honda dealt fairly with me from the minute i walked in the door. they offered me an excellent price for my trade-in REGARDLESS of what car i was going to buy. Salesmen Pete and Noah were incr i walked in the door. they offered me an excellent price for my trade-in REGARDLESS of what car i was going to buy. Salesmen Pete and Noah were incredibly patient and never once rushed me or made me feel like i was wasting their time. i returned to the dealership three weekends in a row, driving different models. they were very knowledgeable and informative and really worked with me to help me choose the car that best fit my needs. i visited two other dealers (bigger and well-advertised) that were closer to where i live. one had a circus-type atmosphere with very high-pressure sales tactics where my trade-in value depended on what i was buying. the other offered me less than half for my trade and simply dismissed me. i can't say enough good about my experience at Bouchard's. other dealers tried to charge me $100 for alloy wheel locks. at Bouchard's they were just included. no mention was made about them, but when i picked up the car there they were. the paperwork was easy - no high pressure to buy anything i didn't want. honestly, they may be a little further away but if you want to deal with someone who respects your intelligence go to Ron Bouchard's! More
This place Rocks, I bought a 2009 Honda Accord Coupe today and was very happy with the sales team. Sale person, Bree did a great job and I would strongly recommend her and Ron's to anyone. All and all today and was very happy with the sales team. Sale person, Bree did a great job and I would strongly recommend her and Ron's to anyone. All and all, I would do business with them again and will buy my next car from them. More
I am on week three of my new Honda CRV and I love it! I am on week three of my new Honda CRV and I love it! I spent a lot of time researching vehicles, dealerships and pricing. Once I decided on the I am on week three of my new Honda CRV and I love it! I spent a lot of time researching vehicles, dealerships and pricing. Once I decided on the vehicle I wanted, I went online first to get a quote from a few dealerships. The Honda Store in Fitchburg got back to me within an hour! I went the next day to test drive the CRV. It was raining out and Michelle had the car brought into the service department where she spent over 20 minutes with me showing me the car features. After I took the test drive I knew that was the car I wanted but was concerned about the monthly payment and what I could afford. Michelle made me feel comfortable and at ease and they came in UNDER the price I wanted in 30 minutes! It was great! The whole experience was actually fun and the most important part -- not stressful. I went in a week later to buy some accessories from the parts deptartment and the gentleman behind the counter was friendly and very helpful. I have since recommended a few co-workers and friends to Ron Bouchards in Fitchburg and they have not been disappointed. More
I am new to the area. I locked my keys in my old 2001 Honda Accord and called the Service Department in a panic. They were unbelievable! They managed to get a key to me within an hour (2 towns away) an Honda Accord and called the Service Department in a panic. They were unbelievable! They managed to get a key to me within an hour (2 towns away) and were so pleasant about it. I had tried three other dealerships (Herb Chambers in Cambridge, Boch in Norwood, MA and Bernardi in Natick, MA where I purchased my car and they were not helpful. They all wanted me to bring the Registration to them first. How could I? It was locked inside my car! Can you imagine the relief I felt when I called Ron Bouchard's and they listened to me? They brought the key to me and checked my resistration on the spot after they unlocked my car. Guess where I'll be purchasing All my future Hondas??? What a relief to have someone who listens to your predicament ...and helps so pleasantly. Thank you! More
We shopped around for a car to replace our 14 year old Escort, we had been to many dealers to test drive different models and to get prices. We decided on a Honda Fit but walked away from several Honda D Escort, we had been to many dealers to test drive different models and to get prices. We decided on a Honda Fit but walked away from several Honda Dealers frustrated with their arrogance or lack of initiative. I called Ron Bouchards Honda Store with a general question, enter Paul Lechiara who answered my question and asked what I was looking for. I told him a base Fit in Lunar Mist/beige interior. He told me he could try to locate one but there may be only a 10% chance getting one as it was a discontinued color and other dealer reluctance to trade a popular model. Paul scored big time! He managed to locate and trade Fit for Fit one of only three base Fit's in Lunar Mist left in New England! He went above and beyond anyone else and seemed just as happy as we were that he was able to get us what we wanted instead of just what they had or was coming in. He was awesome to deal with, he didn't waste our time with games, gave straight answers, and even got us a pretty good trade price. To continue this trend, John Bernard, the Business Manager, thoroughly explained the extended warranty options and even though we declined the extended warranty John remained professional and respected our decision without use of high pressure tactics. This was a very pleasant buying experience. We highly recommend purchasing from them. And as an aside, I had a brief dealing with the Service dept. to get the inspection sticker, they also were very polite and the service area was very neat and clean. And oh yeah we love, love, love our Fit! More