Ron Bouchard Honda
Lancaster, MA
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My experience was STELLAR completely due to the customer service of Luke Kennefick. He was exceptionally friendly, honest and knowledgeable and he put this first time vehicle buyer very much at ease. We p service of Luke Kennefick. He was exceptionally friendly, honest and knowledgeable and he put this first time vehicle buyer very much at ease. We presented him with a hard task and he didn't hesitate to joyfully do the leg work necessary. Ali Gabriellan was patient and made sure I understood all of my options with a smile. I almost did not return to this dealership because of how Kevin Sallese interacted with his employees. He made remarks that were derogatory to their performance and were completely unnecessary in the workplace. It honestly made me hesitate to buy a vehicle there. But Luke Kennefick's hard work and pleasant demeanor convinced me to buy a vehicle at this dealership. More
I have been a Honda buyer since 1988 with Ron Bouchard's Honda Store and since 2007 have had Michelle Kennedy as my Dealer Rep. and she is fantastic in what she does. Ron's Honda dealership is Bouchard's Honda Store and since 2007 have had Michelle Kennedy as my Dealer Rep. and she is fantastic in what she does. Ron's Honda dealership is a great place to buy your Honda they are outstanding in everything they do. More
This was my first dealing with Honda, I have always been a Ford person. I must first say that Michelle Kennedy is by far the best salesperson I have ever dealt with. Her level of professionalism is far abov a Ford person. I must first say that Michelle Kennedy is by far the best salesperson I have ever dealt with. Her level of professionalism is far above what I have ever experienced than any other car salesperson I have ever dealt with. She took her time to listen to my needs and she makes you feel like family. And this was from first meeting her all the way through to delivery. She is a true asset to The Honda Store. I would not hesitate to purchase another car from Michelle. She took me thru the entire dealership and introduced me to the parts and service people and even had a meeting with the service manager to go over how they operate. I was blown away. As for the dealership, wow. Talk about a first class operation. Everyone there is very professional. Nice clean showroom and the service area is spotless. They even have radiant floor heating in the service area so that their mechanics stay warm. I have never heard of any dealership caring so much for their employees. Even my wife was impressed with everything here and she is not a big car person. Between Michelle and the professionalism she and everyone showed me I will without a doubt be a repeat customer. Class act for sure! More
I have leased two cars from the Honda Store and can honestly say I see no reason to go anywhere else. My sales consultant, Michelle Kennedy, immediately understands what I'm looking for and sincerely honestly say I see no reason to go anywhere else. My sales consultant, Michelle Kennedy, immediately understands what I'm looking for and sincerely has my best interest in mind. She also works great with the general manager, Clay Knight, who makes the financial side of things simple and straightforward. I can't recommend them highly enough! --Dr. Nicholas J. DiNinno III More
me and my wife went to look at cars to buy and was greeted by but edddie witch was amazing he made my wife and I feel right at home . we was not going to get the car today but since they was soo nice greeted by but edddie witch was amazing he made my wife and I feel right at home . we was not going to get the car today but since they was soo nice and help out a lot we got it today ..we really recommend the Honda store .. really nice people and great sales people ...we will be going back there if we need to thanks guys ... More
The service here was great, we could not have had better service. Everyone was incredibly friendly and helpful. We were able to get our cars very quickly. We are very very pleased with the service we had service. Everyone was incredibly friendly and helpful. We were able to get our cars very quickly. We are very very pleased with the service we had from Eddie. I will definitely advise others to come to the Honda Store and to see Eddie Osorio. More
This is my 4th car that I've bought from the Honda store here. Eddie & Clay are amazing and made the whole process painless and enjoyable. I have recommended them both to everybody I know. Thanks aga store here. Eddie & Clay are amazing and made the whole process painless and enjoyable. I have recommended them both to everybody I know. Thanks again for the amazing service. You absolutely have a customer in me for life! More
My entire family trusts and are loyal to this dealership ! Wouldn't go anywhere else !!!! Friendly , understanding , and willing to work with any and all needs you have in finding your perfect vehicle ! Car ! Wouldn't go anywhere else !!!! Friendly , understanding , and willing to work with any and all needs you have in finding your perfect vehicle ! Carly and Eddie were fabulous !!! More
I recieved great service with Jeff Neagle. He helped me in the process of purchasing a used Honda CRV. I was able to pick up the car when I wanted to, and when I came back a few days later , he organized a in the process of purchasing a used Honda CRV. I was able to pick up the car when I wanted to, and when I came back a few days later , he organized and obtained my plates/registration and inspection sticker quickly, and I was not charged for my plates even though I could not transfer them. Nice kid and an excellent salesman! More
I was looking for a new car or SUV and informed the sales person I was dealing with I was not interested in buying today. Marty was overbearing and called me on countless occasions sometimes 6 times on my ce person I was dealing with I was not interested in buying today. Marty was overbearing and called me on countless occasions sometimes 6 times on my cell and 6 at my house phone. My wife and i were planning on going to buy from them but then decided to buy else where. i would recommend not working with Marty. More