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Ron Bouchard Honda

Lancaster, MA

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262 Reviews

500 Old Union Turnpike

Lancaster, MA

01523

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Showing 262 reviews

March 24, 2015

special I met John ELLIS in the parking lot at the Honda Store and we talked about what was most important to me. Price, and gas mileage so we. Looked at civi More

by shake1366
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John,Ellis, John Ellis
Mar 31, 2015 -

Ron Bouchard Honda responded

We're glad John was able to help you find the right car for your needs!

March 24, 2015

professional friendly service Salesman was very friendly and spoke very professional. He showed interest finding a way to help me with my questions and concerns. He also showed me More

by melissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Osorio
Mar 31, 2015 -

Ron Bouchard Honda responded

Thank you for the comments, and for choosing to shop with us.

March 24, 2015

Honda preowned I was looking for I midsized car and John Ellis brought me to a used accord. I thought this car was perfect for me. the accord had all the features I More

by Oertel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elmo Astudillo, John Ellis
Mar 31, 2015 -

Ron Bouchard Honda responded

Thank you for choosing The Honda Store! We appreciate your business, and any referrals you can send our way.

March 21, 2015

Awesome!! We had been searching for a 2nd vehicle for a longggg time and everywhere we wanted to go had terrible reviews THEN we found a car online at Ron Bouch More

by momma10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Thomas, Alli Gabrielian, John Ellis
Mar 31, 2015 -

Ron Bouchard Honda responded

Thank you for choosing Ron Bouchard's! We are glad to hear you had a good experience at our store, and appreciate your business!

March 19, 2015

Best experience ever I want to thank Carlos for helping my family get into a used 2012 Nissan Altima SL! great car salesman. I told him our budget, and exactly what we wan More

by crystal maribel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 19, 2015 -

Ron Bouchard Honda responded

Thank you for your choosing you purchase with us. We hope you're enjoying your new Altima!

March 16, 2015

Thank You! I just wanted to say thank you to the Honda store. Love my Pilot. Thank you John Ellis for being patient with me and walking me through the process. More

by Ki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Mar 17, 2015 -

Ron Bouchard Honda responded

Thank you for the positive feed back. We appreciate your business and hope you're enjoying your new Honda Pilot!

March 12, 2015

Very happy customer The Honda Store excellent dealrship! John Ellis was my salesman he was friendly, courteous answered all my questions. I will recommend him to anyone who is looking for a vehicle. I love m More

by Widow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ellis
Mar 12, 2015 -

Ron Bouchard Honda responded

We are glad you had a good experience shopping with us, and hope you're enjoying your new CR-V!

March 11, 2015

I highly recommend this dealership. John Ellis was our salesman. He is very courteous, knowledgeable and knows the cars. He all our questions and followed up with us after our purchase More

by Sue Burns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ellis
Mar 11, 2015 -

Ron Bouchard Honda responded

Thank you for the feed back. We appreciate your business.

February 18, 2015

Very high pressured - they are overbearing I bought a brand new 2015 Honda. I scheduled a time to come in for a test drive. I had other plans that day so I didn't want to be at the dealership More

by goodbyedoma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elmo Astudillo
Feb 19, 2015 -

Ron Bouchard Honda responded

Our Sales Manager, Clay Knight, would like an opportunity to speak with you regarding your concerns and try to resolve any issues. Please give him a call at 978-860-3932. We always strive for our customers to have stress free purchase experiences with us. In regards to the inspection sticker, Massachusetts has made it so the Inspection is now a taxed item. Therefor it can not be included as it often used to be, and has to be shown as an independent charge on every purchase agreement.

Feb 19, 2015 -

goodbyedoma responded

I would call your Sales Manager, Clay Knight, but I don't see what he could do to help the situation. I don't see how he can resolve the experience I had with your dealership. The experience has happened. The inspection sticker can be included. Bernardi Honda in Framingham charges $352.75 and it is inclusive of the inspection sticker, so your total fee of $399 + $35 sticker = $434. Yours is the highest around and I have checked with several dealerships. A documentation fee plus inspection sticker should not be costing a customer $434 just to get out the door. Had the experience leading up to the final “signing” been a more pleasant experience perhaps I wouldn’t have been so offended by the high documentation fee. But by this point I had already been nickeled and dimed to death and wasn’t expect anything other then what other comparable dealers charge for the same service.

January 20, 2015

I will never go anywhere else! Best experience!! I had been to two other dealerships with no luck. I walk right into the Honda Store and got exactly what I wanted. Left with a car that day. Domenic w More

by amayorga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elmo Astudillo
Jan 29, 2015 -

Ron Bouchard Honda responded

We're glad we could help you find the car you wanted! We appreciate your business.

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