Ron Bouchard Honda

Won't be back I guess it was my fault for not putting my foot down sooner. I purchased a 2012 civic with low miles. Within the year of owning the car, three recalls I guess it was my fault for not putting my foot down sooner. I purchased a 2012 civic with low miles. Within the year of owning the car, three recalls. The paint recall had to be fixed twice. The best part of the dealer is the rental car. I wasn't in any rush to get my car back. I think I just bought a crappy model year, the seats were so uncomfortable, no lumbar support at all, something you don't realize until after you purchase the car. Their service dept. can be rude both in person and when it comes to calling you to tell you your vehicle is ready for pickup, it's like asking them to clean a toilet with their toothbrush. So long honda, im now satisfied that i purchased a brand new sonata. More

our visit to Ron Buuchard,s Honda We decided to "look" at new cars, first stop was at Honda, we met with John Ellis, (our son bought a CRV a few months ago, and told us about John and We decided to "look" at new cars, first stop was at Honda, we met with John Ellis, (our son bought a CRV a few months ago, and told us about John and his great experience at Rob Bouchards Honda). John spent about two hours showing us several vehicles, answering our questions. We also purchased a CRV that day, super experience, thanks to John Ellis. 25 words is not enough to explain about John and the Honda store More

The best Eddie has the best costumer service at Ron bouchards !!! Very helpful ...makes you feel very comfortable... He can answer any questions you have and h Eddie has the best costumer service at Ron bouchards !!! Very helpful ...makes you feel very comfortable... He can answer any questions you have and his bilingual . More

they found me the card I wanted my internet inquiry was answered promptly and personally. I was greeted by John Ellis and he took the time to understand what I was looking for. He w my internet inquiry was answered promptly and personally. I was greeted by John Ellis and he took the time to understand what I was looking for. He was easy to talk to, knowledgeable and not pushy. He helped me get the deal I was looking for, guided me through the financing and the car was ready when I arrived to pick it up. John explained all the features, helped me set up the Bluetooth and said "be safe". More

Nice SUV I was checking out a couple of different suv's. I stopped by 2 dealerships and found nothing I was interested in. I then stopped by the Honda Store i I was checking out a couple of different suv's. I stopped by 2 dealerships and found nothing I was interested in. I then stopped by the Honda Store in Lancaster, MA. I was greeted by a very pleasant sales man, John Ellis. He listened to what I was looking for. I liked the sound of the CRV. We took a ride in it and I knew I had to have this vehicle. It was fully loaded and had navigation, nice riding, nice looking. There was no hassle, we worked out a decent payment plan and I am very happy with my purchase. Thank you to John Ellis and the Honda Store! More

love the hrv I was greeted by john ellis in the parking lot. I was looking for an inexpensive suv in the used car lot. I didnt see anything that I could afford. Th I was greeted by john ellis in the parking lot. I was looking for an inexpensive suv in the used car lot. I didnt see anything that I could afford. That is when john turned me onto the new hrv. The hrv is sporty and extremely quiet. I got a NEW suv with affordable payments. Thank you John!! More

michelle the salesman we had was very helpful eddie was our salesman the GM was very helpful also clay our over all experience was excellent i would recommend the salesman we had was very helpful eddie was our salesman the GM was very helpful also clay our over all experience was excellent i would recommend both the honda store and the sales dept they were very helpful and answered any questions we had we will be buying our next vehicle at this dealership that for sure! More

SUPERMAN IS NOT A MYTH After completing paperwork on my new 2015 Honda Civic lease, around 7:30p.m. on Monday, April 13th, I was informed that I could pick up the car on We After completing paperwork on my new 2015 Honda Civic lease, around 7:30p.m. on Monday, April 13th, I was informed that I could pick up the car on Wednesday…giving them time to put new plates on the car, and getting the paperwork over to my insurance agent. Instantly I freaked…you see, I was driving around in a 2001, with windows stuck down (from a burnt out window switch), and the weather called for rain on Wednesday ( not to mention that I was freezing as well!). Seeing my dilemma, Dave Boulanger became my hero. When I walked out of the Honda Store that Monday evening, it was all decided that he would meet me there the next day to pick it up. It wasn’t until I got there on Tuesday that I also learned it was supposed to be Dave’s day off, but there he was sitting at his desk waiting for my arrival with my new keys in hand. Not only is Dave a nice guy, but his salesman’s approach is far from those typical white collar, suit and tie guys...he is down to earth, welcoming and approachable and is willing to go beyond the call of duty to please a customer. In my case, to have completed all that was needed within a short time, he did his company proud…he was faster than a speeding bullet, and more powerful than a locomotive… (and I would almost bet that he could leap tall buildings in a single bound if necessary!) More

Come prepared, good sales staff. The sales staff was very helpful. We dealt with Ernie and he did a nice job explaining features and benefits of the CRV. He did t join us on the tes The sales staff was very helpful. We dealt with Ernie and he did a nice job explaining features and benefits of the CRV. He did t join us on the test drive which is an appreciated change as it gave us time to talk. The "finance guy" was indifferent towards us and seemed very bothered when we had questions..very different than the rest of the experience. Maybe because we had a firm price and outside financing. Overall positive experience and would buy again. More

Happy Customers We are very pleased and excited about the purchase of our CRV it is a remarkable vehicle and everyone at Ron Bouchards is always pleasant and helpful. We are very pleased and excited about the purchase of our CRV it is a remarkable vehicle and everyone at Ron Bouchards is always pleasant and helpful. Ernie was great Elmo worked magic and we will continue to purchase future vehicles from them. We give them a 5 star because from the start of dealing with them they were honest and forward about what we could get and they didn't try to make us settle for less, which is what made the experiences great. We definitely would recommend them to others as we have already done. More