Ron Bouchard Honda
Lancaster, MA
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Best dealership - best sales guy We were in a pinch, we needed a vehicle for our aging parents. From the minute we walked into the showroom, they had a million questions. Ernie Kenn We were in a pinch, we needed a vehicle for our aging parents. From the minute we walked into the showroom, they had a million questions. Ernie Kennison knew exactly how to handle them and us. He was patient, listened to our concerns and made us feel at home and comfortable with our purchase. it wasn't long and drawn out, he expedited every step of the way for us. My parents are thrilled with their new Accord and we're happy that they got a good deal in a great vehicle. If it wasn't for Ernie, we'd still be looking. Thanks Ernie. We'll see you again soon. More
Excellent customer service. Came in for a 2015 Honda Accord and Ernie provided me excellent service and didn't force me into anything. He took his time. Was organized and very pr Came in for a 2015 Honda Accord and Ernie provided me excellent service and didn't force me into anything. He took his time. Was organized and very professional. I recommend him to anyone in the market for a new or used vehicle. He will treat you right but most importantly with respect. A+ More
Car Buying Made Easy Kristin and Luke delivered the smoothest car buying experience I've had in 30 years! They were knowledgable about their products, respectful of my ti Kristin and Luke delivered the smoothest car buying experience I've had in 30 years! They were knowledgable about their products, respectful of my time, gave me a great deal, and explained everything I needed to know about my new car. I love this dealership. I can't envision ever buying a car anywhere else! More
John Ellis is the man! This will be the 2nd vehicle I purchase from Ron Bouchards. My 1st one was a 2007 Honda Civic. I love Honda. I recently wanted to upgrade to a SUV.. This will be the 2nd vehicle I purchase from Ron Bouchards. My 1st one was a 2007 Honda Civic. I love Honda. I recently wanted to upgrade to a SUV.. I meet John though some friends. John worked with me to get me in a car I could afford. I test drove a few, but I liked the Nissan Juke. Sharp, sporty SUV... Great experience, kind and friendly people. The service team was great too... I would definitely recommend The Honda Store to all my friends and family, and when I am ready for a new one I will be back.... Thanks John Ellis. Dawn H. More
They refuse to refund my money I cancelled my extended warranty because I sold the vehicle. The cost of the warranty was included in the price of my car, which means I PAID for it. I cancelled my extended warranty because I sold the vehicle. The cost of the warranty was included in the price of my car, which means I PAID for it. Now that I cancelled the warranty because I sold the vehicle, they claim the warranty was free, did not cost anything and they refuse to refund me. Not surprising given how awful my car buying experience was. Included in the price, is NOT free. If I had not gotten the warranty, the price of the car could have been lower. Believe me, these guys give NOTHING for free, and take everything you have that isn't nailed down. DON'T buy a car here, they will steal your money every way possible. More
Going from leasing to buying a car Eddie Osorio made our transition from leasing to buying a simple professional fair transaction with no pressure. We have bought and leased many cars f Eddie Osorio made our transition from leasing to buying a simple professional fair transaction with no pressure. We have bought and leased many cars from Eddie over the years and feel his dedication to his customers and his integrity as a professional has never wavered. Thanks to Eddie for a quick process and trouble free delivery of our new Honda CRV. A special thanks goes to Carlos for taking the time to explain the car from the inside out with ease and professionalism. Eddie along with the sales team at Bouchard"s Honda deserves kudos once again for a job well done! The Hatch's More
thank you honda!! john ellis did a wonderful job finding my husband and I our new car we love it and are very happy! thank you the Gordon's john ellis did a wonderful job finding my husband and I our new car we love it and are very happy! thank you the Gordon's More
Found the Perfect Vehicle We did an online search back in May with the intent of looking at Honda SUV's to possibly purchase as a second vehicle. Several dealers contacted us v We did an online search back in May with the intent of looking at Honda SUV's to possibly purchase as a second vehicle. Several dealers contacted us via Email and phone. Ron Bouchard's Honda was very helpful via Email, but we did not feel any undue pressure. We finally decided to go "just take a look" on Saturday, August 1st. We were met at the door by Bob, and explained that we had been in touch via internet (Melissa, and most recently Kristin). He called Kristin to notify her that we were there, and she assigned him as our contact for a possible sale. Bob was extremely knowledgeable of Honda vehicles and got an idea of what we wanted. On our first trip into the lot we spotted a CRV that was the perfect color (a copper, sort of burned orange that is almost the same color as the wife's first new car-a 1970 Plymouth Duster). Bob went over an impressive array of features and we found that it had more than we were looking for! After a comfortable discussion of finances, we were sold. Alli was wonderful with the final paperwork and we are looking forward to picking up our new Honda this week! As stated earlier, we really didn't intend to buy a vehicle on Saturday. The comfort level of Ron Bouchard's Dealership, the friendly staff and the impressive quality of the vehicle sold us right away (with a lot of help from Bob.) We highly recommend this dealership. More
Thanks I recently purchased a 2016 pilot from The Honda Store in Lancaster. I worked with Eddie and he was extremely helpful. He took his time going over I recently purchased a 2016 pilot from The Honda Store in Lancaster. I worked with Eddie and he was extremely helpful. He took his time going over all my options. I never felt pressured or rushed. I will absolutely recommend Eddie to family and friends. More
2015 Honda Fit After leasing a 2015 Honda Accord EXL with Ernie's patient and helpful guidance, I decided to go back two weeks later and trade my 2013 Honda Fit Spor After leasing a 2015 Honda Accord EXL with Ernie's patient and helpful guidance, I decided to go back two weeks later and trade my 2013 Honda Fit Sport for a 2015 Honda Fit EX. I worked with John Ellis who was friendly, knowledgeable, and took the time and went the extra mile to make sure it was a good deal. If you're interested in purchasing a Honda, The Honda Store is the Place to go! I've purchased or leased 5 cars from The Honda Store and when the time comes to lease or buy again, I will return to The Honda Store. The buying experience and the product is exceptional! Great, knowledgeable sales people (Ernie and John), Great Parts and Service Department (Seth and Jamie are knowledgeable and courteous), and a shout out to Alli in Finance who takes the time to explain the terms of the sale/lease, and is friendly as well as courteous.. More