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Ron Bouchard Honda

Lancaster, MA

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262 Reviews

500 Old Union Turnpike

Lancaster, MA

01523

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Showing 262 reviews

August 28, 2015

Best dealership - best sales guy We were in a pinch, we needed a vehicle for our aging parents. From the minute we walked into the showroom, they had a million questions. Ernie Kenn More

by MecWPB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Kennison
Aug 31, 2015 -

Ron Bouchard Honda responded

We are glad Ernie was able to help you find the right car for your parents. Thanks for your business!

August 27, 2015

Excellent customer service. Came in for a 2015 Honda Accord and Ernie provided me excellent service and didn't force me into anything. He took his time. Was organized and very pr More

by MattyNiceGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Kennison
Aug 31, 2015 -

Ron Bouchard Honda responded

Thank you for choosing The Honda Store. We appreciate your business!

August 25, 2015

Car Buying Made Easy Kristin and Luke delivered the smoothest car buying experience I've had in 30 years! They were knowledgable about their products, respectful of my ti More

by Lester W.
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Kennefick
Aug 31, 2015 -

Ron Bouchard Honda responded

Thank you for the great compliment! We are glad you had a good experience car shopping with our team.

August 20, 2015

John Ellis is the man! This will be the 2nd vehicle I purchase from Ron Bouchards. My 1st one was a 2007 Honda Civic. I love Honda. I recently wanted to upgrade to a SUV.. More

by Dawn H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Kane, Alli Gabrielian, Seth Teague, John Ellis
Aug 31, 2015 -

Ron Bouchard Honda responded

We appreciate your continued business, and hope you're enjoying your new Juke!

August 14, 2015

They refuse to refund my money I cancelled my extended warranty because I sold the vehicle. The cost of the warranty was included in the price of my car, which means I PAID for it. More

by Crosstour11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elmo Astudillo
Aug 19, 2015 -

Ron Bouchard Honda responded

We regret that you feel that way. The warranty we gave to you was complimentary, and you were not charged any extra on your purchase for it, because we wanted you to feel satisfied with your vehicle and the deal you received. Therefor there is no money to be returned. We are saddened that the effort on our part to give you a warranty has resulted in a negative outcome.

August 11, 2015

Going from leasing to buying a car Eddie Osorio made our transition from leasing to buying a simple professional fair transaction with no pressure. We have bought and leased many cars f More

by jphatch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Osorio
Aug 31, 2015 -

Ron Bouchard Honda responded

Thank you for choosing The Honda Store. We appreciate your business!

August 11, 2015

thank you honda!! john ellis did a wonderful job finding my husband and I our new car we love it and are very happy! thank you the Gordon's More

by corrineg2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ellis
Aug 31, 2015 -

Ron Bouchard Honda responded

Thank you for choosing The Honda Store. We appreciate your business!

August 05, 2015

Found the Perfect Vehicle We did an online search back in May with the intent of looking at Honda SUV's to possibly purchase as a second vehicle. Several dealers contacted us v More

by jjkoblich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alli Gabrielian, Bob Brachel
Aug 31, 2015 -

Ron Bouchard Honda responded

Thank you for choosing The Honda Store. We are glad you had a good experience with our team!

July 29, 2015

Thanks I recently purchased a 2016 pilot from The Honda Store in Lancaster. I worked with Eddie and he was extremely helpful. He took his time going over More

by pilot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Osorio
Aug 31, 2015 -

Ron Bouchard Honda responded

Thank you for choosing The Honda Store. We appreciate your business!

July 28, 2015

2015 Honda Fit After leasing a 2015 Honda Accord EXL with Ernie's patient and helpful guidance, I decided to go back two weeks later and trade my 2013 Honda Fit Spor More

by gkastal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Rodriquenz, Alli Gabrielian, Seth Teague, John Ellis
Aug 31, 2015 -

Ron Bouchard Honda responded

Thank you for the recommendation. We hope both of your Hondas are treating you well!

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