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Ron Bouchard Honda

Lancaster, MA

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262 Reviews

500 Old Union Turnpike

Lancaster, MA

01523

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Showing 262 reviews

October 28, 2015

Great experience Ernie was professional and accommodating. The entire dealership experience was a pleasure. I would happily recommend my friend to got to Ron Bouch More

by Kelly
Recommend Dealer
Yes
Employees Worked With
Ernie Kennison
Oct 29, 2015 -

Ron Bouchard Honda responded

We are glad you had a good experience at our store, and we appreciate your business.

October 20, 2015

Easy transaction Took about 3 hours from entering dealership to delivery of vehicle. Bob Brachel was a pleasure to deal with. Financing was easy and quick. I highly More

by Dc123456
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Brachel
Oct 20, 2015 -

Ron Bouchard Honda responded

We are gad to hear that we provided a smooth and pleasant transaction for you. Thanks for your business!

October 19, 2015

Customer Service Just wanted to say that Ernie was very helpful and provide great customer service, he was vey caring when it came to my needs in a new car. More

by AGB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Kennison
Oct 29, 2015 -

Ron Bouchard Honda responded

Thank you for choosing the Honda store. We hope you're enjoying your new car!

October 15, 2015

"Professional sale people!" I purchased my 2012 Ford Focus from Bill Morrissey at the Honda Store. I have purchased several vehicles from Bill over the year and have always been More

by clem021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Morrissey, Elmo Astudillo
Oct 15, 2015 -

Ron Bouchard Honda responded

Thank your for your business! We are glad you had a good experience with Bill.

September 25, 2015

Stress free transaction After one of our CR-V's was totaled in an accident I started my search for a new one. Knowing I wanted another CR-V because of its safety record, I d More

by NancyS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Brachel
September 21, 2015

LaRoche Experience We had a great experience at the Honda Store this past Saturday. Bob was fantastic and he serviced our needs 100%. He helped us so much More

by LaRocheM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Sallese, Alli Gabrielian, Bob Brachel
September 16, 2015

Liars and Cheats To Whom It May Concern, The definition of customer service is listed as the assistance and advice provided by a company to those people who buy or us More

by KellyR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 12, 2015 -

Ron Bouchard Honda responded

The dealership has taken all possible steps to accommodate Mrs. Richard and make her feel comfortable in the pre-owned vehicle she purchased. We gave Mrs. Richard a loaner vehicle while we replaced the front brakes and rotors, rear brakes, and thoroughly checked the vehicle for any other mechanical issues. We were confident at that point that the vehicle was in very good working condition. Mrs. Richard was given a copy of the comprehensive check list, as well as the repair order for the replaced rotors and brakes. She was also provided with a copy of the AutoCheck history report on her vehicle upon picking it up. AutoCheck is the company the dealership, as well as most local auctions, use for the history reports on pre-owned vehicles. AutoCheck is a part of Experian and is a very reputable history report. We hope the steps we have taken allow you to feel comfortable and enjoy your vehicle.

August 31, 2015

Excellent customer service! My husband and I walked into the dealership and was immediately approached by a smiling face. I knew exactly what I wanted and salesman Bob Brachel go More

by danimarie.8412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Brachel
August 29, 2015

new crv I went to the Honda Store in Lancaster and was looking for an SUV. John helped me get into a new CRV EX. I thought I could only afford an lx but he ga More

by Jake from State Farm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Knight, John Ellis
Aug 31, 2015 -

Ron Bouchard Honda responded

Thanks for your business. We hope you're enjoying your new CR-V!

August 28, 2015

Very amazing Everyone at the honda store is polite and helpful. John ellis my salesman answered all of my questions and made my civic feel like the perfect car for More

by Bree1225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Knight, Alli Gabrielian, John Ellis
Aug 31, 2015 -

Ron Bouchard Honda responded

Thank you for choosing The Honda Store. We appreciate your business!

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