Ron Bouchard Honda
Lancaster, MA
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very quick and helpfull I was given a great deal on a car the was convenient for my needs and affordable. I left very stratified and recommend anyone who needs a car new or I was given a great deal on a car the was convenient for my needs and affordable. I left very stratified and recommend anyone who needs a car new or used to go here. Carlos made sure I left there happy and he came off very genuine. More
Absoult expertise ! I went to every dealer ship that I could think of to try and buy a vehicle ,not only did they not help me but never even took the time. I contacted Ca I went to every dealer ship that I could think of to try and buy a vehicle ,not only did they not help me but never even took the time. I contacted Carlos from The Honda Store and not ONLY did he meet me with a smile on his face he was completely ready to go with any questions that I had. I felt as I had found the right place, he took the time to work with me (many hours) with my crazy situation and to assist me to the best he could and let me tell you he did AN AMAZING job and will continue with this dealership for the future :) ! I cannot thank him and everythere for there time,hard work,effort, and all above service ;I highly recommend this dealer ship to anyone looking for a new or used vehicle ! Thank you carlos ! More
Best Customer Service Ever My experience was fun, and very easy to understand. My sales associate Carlos Gonzalez was able to answer every questions I had, figure out the best My experience was fun, and very easy to understand. My sales associate Carlos Gonzalez was able to answer every questions I had, figure out the best deal for me, and was entertaining as well. As a first time buyer, I am very happy with how it all went. Thank you! More
THE BEST EXPERIENCE! I initially had shopped around for a good dealership. Asked a lot of my friends went into several dealerships meet with some sales men and always towa I initially had shopped around for a good dealership. Asked a lot of my friends went into several dealerships meet with some sales men and always towards the end i backed out i just wasn't getting that feeling that the sales person had my best interest in mind. My Friend went in for an oil change i accompanied her just for a ride ,anyway while we were sitting in the waiting room Carlos came over to say hello as he was the salesman thats sold my friend her vehicle. Long story short i left that day with my own vehicle . At no point did i feel pressured Elmo and Carlos worked hard to get a loan that was best for me communication was key throughout the whole process they let me know what was going on. Needless to say i couldn't be any happier with the final outcome More
Best service My wife and I went looking for a car and the minute we met with Carlos he did whatever he could to get us into the car we wanted and the best deal pos My wife and I went looking for a car and the minute we met with Carlos he did whatever he could to get us into the car we wanted and the best deal possible he was not going to give up on us and it worked out great. I would recommend to anyone looking for a car to go to the Lancaster store and ask for Carlos Gonzalez you won't regret it. More
Smooth Sailing Experience! A+++ Shopping around for a good deal was taking a lot of time. Once I stepped to The Honda Store my mission was over. Carlos, a very enthusiastic and pleas Shopping around for a good deal was taking a lot of time. Once I stepped to The Honda Store my mission was over. Carlos, a very enthusiastic and pleasant individual to work with, helped us find a FANTASTIC deal on a vehicle, he worked patiently with us and the deal was as stated "Smooth Sailing". An overall A+++ experience. Highly recommend and ask for Carlos, No One Else!! ;) More
Carlos Gonzalez: Above and beyond Carlos Gonzalez worked with me and he was wonderful. He was very knowledgeable about cars in general but especially about Hondas. He was able to answe Carlos Gonzalez worked with me and he was wonderful. He was very knowledgeable about cars in general but especially about Hondas. He was able to answer all of my questions about the different models and how they compared to other makers. He confirmed my own research as well as filling in the gaps. There was no pressure or stress, just helpful support. He was patient, kind, and thorough as he explained all the new bells and whistles. He even took the plates off my old vehicle when he came to give me a ride back to the dealership to get my new CRV. He made the whole experience enjoyable and I highly recommend him to anyone looking to buy a car. I started the process through email to the dealership. I felt that Rebecca Cunningham gave me a fair e-price and Bob Pinder followed up promptly when I was ready to come in for a visit. He set me up with Carlos Gonzalez. As mentioned above, the rest was service above and beyond the call of duty. More
The Best Sales Person Ever!!!Carlos Gonzalez😬😬😬😬 I had went with my husband in November to buy a Honda Pilot after taking almost 3 days with the back and forth a bad experience I need it a car I wa I had went with my husband in November to buy a Honda Pilot after taking almost 3 days with the back and forth a bad experience I need it a car I was scare to go back but this time I wanted a Honda Crv 2016 as we are walking in I told my husband if the sales person that comes out is not friendly We r leaving ??but Carlos Gonzalez was are sales person and I want to let everyone know it was the best service ever He makes us want to go in every day just to buy another car ??????Thanks Honda for having such a great worker I do Marketing and I just keep saying Honda to my ppl and then I realized I work for another company ???????? thats how great the team at Honda took Care of The Santiago family ??Thank you!!!! More
No stress or pressure. Worked with Ernie Kennison on our latest vehicle and was a great experience. No pressure and got us a price we were very happy with. He followed up wi Worked with Ernie Kennison on our latest vehicle and was a great experience. No pressure and got us a price we were very happy with. He followed up with us the very next day (Sunday) asking if there was any questions or concerned. Good guy. More
Right to the point Ernie Kennison is great at what he does. The team at the Honda Store made buying a car more of a pleasure than a hassle. I enjoyed working with him Ernie Kennison is great at what he does. The team at the Honda Store made buying a car more of a pleasure than a hassle. I enjoyed working with him and will plan on spreading the word. Thanks again Ernie! More