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Ron Bouchard Chrysler Dodge Ram

Fitchburg, MA

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100 Reviews

288 Lunenburg St

Fitchburg, MA

01420

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Showing 100 reviews

May 21, 2015

truck buying Went there to buy a Ram had one picked out ready to buy they low balled my trade in so bad I walked out. I dont like to play games when it come to buy More

by inventor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill Hunter
May 22, 2015 -

Ron Bouchard Chrysler Dodge Ram responded

We regret that we were not able to come to an agreeable amount for your trade in. Your vehicle was showing two accidents on the Carfax report, which does reduce the value. We always try to offer fair prices for trade ins. The amount you wanted for your car was Retail Value, which is the amount suggested for a dealership to sell the vehicle. Unfortunately if we paid Retail Value for cars, plus the cost of inspecting and reconditioning them, we would not be able to offer a fair resell price. The front desk of our showroom can be a busy place. You were offered a seat at a comfortable table off to the side where you would have had more privacy, but declined to sit down. Again, we regret that you left dissatisfied and would welcome the opportunity to discuss how we may earn your business, should you change your mind.

May 01, 2015

Great car shopping experience! I had a great experience working with Jermane, he was extremely helpful and followed up with any issues I had after the purchase. He was knowledgable More

by Olivia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron and Paula Bouchard
May 01, 2015

New Cargo Van from a great salesman The van is great and Jermane made the experiance the best new car purchase I've had to date. He didn't push anything and understood what I wanted. He More

by Bryan J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hunter
April 14, 2015

two new work vans I stopped in to get a price on two new work vans, I met jermane and he explained different options and prices. I purchased the two the next day It w More

by al
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 14, 2015 -

Ron Bouchard Chrysler Dodge Ram responded

We are glad you had a hassle free shopping experience with us, and appreciate your business.

April 14, 2015

Perfect Car Shopping Experience While shopping for a car with my daughter, safety was my number one concern. Jermane Stephinger went above and beyond and found her the perfect car. More

by cat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 14, 2015 -

Ron Bouchard Chrysler Dodge Ram responded

We are honored we could help you and your daughter with her first car purchase, and look forward to assisting you in the future!

April 12, 2015

My First car! I had a wonderful experience getting my first car here, they have really great customer service! Jermane found a car that is perfect for me and was a More

by Kim1995
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 14, 2015 -

Ron Bouchard Chrysler Dodge Ram responded

We appreciate your business, and are glad Jermaine could help find the perfect car for you!

April 10, 2015

Positive Experience I stopped in and told Jermane Stephinger, a salesman, what I was looking for in a used pickup truck, and left. A few days later he called and said he More

by Happy Trucker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 10, 2015 -

Ron Bouchard Chrysler Dodge Ram responded

It's great to hear you had such a positive experience with our team. Congratulations on the new truck!

April 08, 2015

Pleasure to work with. Had a trade in and not with the best situation...Cody was helpful from the beginning in gathering information about the desired car. John Mcmanus was More

by linz0617
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McManus
Apr 10, 2015 -

Ron Bouchard Chrysler Dodge Ram responded

We are glad our team was able to help you, and hope you're enjoying your new vehicle!

March 25, 2015

new car Great people good experience would go back for sure. They took good care of us and it was quick and easy. I will tell friends to go there for sure. More

by shannon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Ciccolini
Mar 31, 2015 -

Ron Bouchard Chrysler Dodge Ram responded

Thank you for choosing Ron Bouchard's, we appreciate your business.

March 13, 2015

Ease of Purchase I have to say I am very impressed. I went to Ron Bouchard looking for a specific car, and I did not walk away disappointed. I had the pleasure of de More

by dwil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Whiteny Jordan
Mar 13, 2015 -

Ron Bouchard Chrysler Dodge Ram responded

Thank you for the comments. We appreciate your business, and hope you are enjoying your new vehicle!

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