Ron Anderson Chevrolet Buick GMC - Service Center

My truck has high speed vibration since new. I have taken truck 5 times with no results I had tires balanced at another tire store and vibration was still there. I am a machinist. I jacked truck I have taken truck 5 times with no results I had tires balanced at another tire store and vibration was still there. I am a machinist. I jacked truck up and found 1 wheel was out of round .022 thousands of an inch. I put spare tire on truck, no vibration. Took truck back to Anderson and told them what I found. They put same bad wheel back on truck and said it was fixed. It was NOT. I bought tires and wheels from a 2018 Chey truck and now no vibration. When I returned service manager told me I had to put original wheels and tires back on it and I had to prove to GM the wheel was bad. I already proved wheel is bad. The spare and new wheels and tires both ways stopped vibration. Gm owes me a wheel. I will not be satisfied until I get one that is not flawed. More

Does not perform or keep commio I have had to return several times to finally get service correct. They have misdiagnosed problems and charged for unnecessary work. They do not kee I have had to return several times to finally get service correct. They have misdiagnosed problems and charged for unnecessary work. They do not keep firm appoint commitments. I will not go there again. More

Always good service At Ron Anderson, I have dealt with Josh in the service department for years and have always been pleased with his professional courtesy and prompt att At Ron Anderson, I have dealt with Josh in the service department for years and have always been pleased with his professional courtesy and prompt attention to our service needs. More

Service I call to have my Z service. I waited 1 hour 1/2 for a oil change. I think that I was 2 or 3rd in line. John and the crew took good care of me. T I call to have my Z service. I waited 1 hour 1/2 for a oil change. I think that I was 2 or 3rd in line. John and the crew took good care of me. Thank you. More

Service & Warranty Work Received standard oil change & tire rotate service as well as right tail light replace under warranty. All went smooth and handled very well. Camero Received standard oil change & tire rotate service as well as right tail light replace under warranty. All went smooth and handled very well. Cameron & service personnel did good job. More

Helpful Service Josh (Service Manager) and John (Service Tech) in the Service department was able to find "Reasonable Price parts for a brake job that was performed o Josh (Service Manager) and John (Service Tech) in the Service department was able to find "Reasonable Price parts for a brake job that was performed on my 2013 Cadillac SRX. The "Original GM Part"prices for pads and rotors were excessively priced in my opinion and they found much more reasonable priced parts for my car. More

Great Service! I get my Chevy Cruze Hatchback serviced at Ron Anderson because I consistently get great service and value. I have been a customer for years, and will I get my Chevy Cruze Hatchback serviced at Ron Anderson because I consistently get great service and value. I have been a customer for years, and will continue to trust my beloved car to the Chevrolet professionals at Ron Anderson. Thank you John Florkiewicz and Josh Sing! More

HHR Service Everyone was thorough and focused on my service needs. Great job, no delays. As always, Josh was everywhere. Again, great service. John Florkiewicz wa Everyone was thorough and focused on my service needs. Great job, no delays. As always, Josh was everywhere. Again, great service. John Florkiewicz was great. More

One call, one appointment, problem fixed! Called for appointment and scheduled as desired. Picked up car at promised time with problem fixed. Five year record of similar service remains intac Called for appointment and scheduled as desired. Picked up car at promised time with problem fixed. Five year record of similar service remains intact. Will be back! More

Average at Best I do not wish to berate this dealership, so I'll keep it civil. I will simply say that Ron Anderson is not my favorite service department. There are p I do not wish to berate this dealership, so I'll keep it civil. I will simply say that Ron Anderson is not my favorite service department. There are plenty of options in the Jacksonville area and this one is just not at the top of my list. More