Ron Anderson Chevrolet Buick GMC - Service Center
Yulee, FL
99 Reviews of Ron Anderson Chevrolet Buick GMC - Service Center
Upon arrival it took nearly 5 minutes to be acknowledged then we still waited even longer, when a customer further back in the line hijacked our service writer who did not tell the individual to wait their then we still waited even longer, when a customer further back in the line hijacked our service writer who did not tell the individual to wait their turn. Service Dept. More
Quick & easy service. Well pleased with the results. Also given a recommendation on getting new tires that fits my budget. Thank you to Cameron for such a wonderful service given a recommendation on getting new tires that fits my budget. Thank you to Cameron for such a wonderful service More
was good. didin't take long. was good I went for regular service oil change, tires rotated. Price too high for oil change. $69 is to much. Going to have to look else where for was good I went for regular service oil change, tires rotated. Price too high for oil change. $69 is to much. Going to have to look else where for that service. Been getting out for under $49. More
brakes and tires Replaced front and rear pads and rotors.... a bit more expensive than what I was expecting, to be honest. Also replaced two front tires as they each Replaced front and rear pads and rotors.... a bit more expensive than what I was expecting, to be honest. Also replaced two front tires as they each had a slow leak. Brian Blackmon did a nice job and is most courteous. More
The process and cost for services are sketchy. This has been my experience the last two times I took my 2 vehicles in. Something has changed and I’m not happy. I’m not treated like a valued customer anym been my experience the last two times I took my 2 vehicles in. Something has changed and I’m not happy. I’m not treated like a valued customer anymore. I’m exploring alternatives and moving to another service provider. More
Great customer service and great work on our car. Really good car selection to look at while waiting. Waiting room is also very comfortable to wait in good car selection to look at while waiting. Waiting room is also very comfortable to wait in More
problem When I got there, with an appointment, I was told it would take about an hour. I said I would walk to Walmart & need someone to pick me up (I would ha When I got there, with an appointment, I was told it would take about an hour. I said I would walk to Walmart & need someone to pick me up (I would have heavy item). I made sure that John had my cell phone number to call. After almost an hour and a half, I called & he said someone would be right over. After 15 more minutes, no one had come and a friend offered me a ride. As I was getting in the car, John called & said the person would come soon & call me when he got there. I told him I had a ride, so tell them not to come. When I got to dealership, my car was outside & John said it had been done for a long time. I was not happy, as I had houseguest coming that day & had expressed my desire to get in and out. Half hour later, almost home. person called to tell me they were at Walmart looking for me. Simply put, John dropped the ball. I have always had good service in the past. Would not let me submit without saying yes or no - I would recommend with this feedback. More
Too long. Had a appointment for oil change and tire rotation at 10:30am. It took almost an hour and a half and the car now has a oil smell from oil that was sp Had a appointment for oil change and tire rotation at 10:30am. It took almost an hour and a half and the car now has a oil smell from oil that was spilled. Not cool! More
90K service No real issues other than the length of time you all had my truck. Dropped it off Monday night for a Tuesday morning check in, was finished Wednesday No real issues other than the length of time you all had my truck. Dropped it off Monday night for a Tuesday morning check in, was finished Wednesday afternoon at 3pm. Seemed a little unreasonable considering that my last major service completed at the dealership in Pa. took 6 hours. In fairness you guys also did a recall and 4 wheel alignment. It would have been nice to know upfront that you might need it for a second day. More