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Ron Anderson Chevrolet Buick GMC - Service Center
Yulee, FL
99 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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99 Reviews of Ron Anderson Chevrolet Buick GMC - Service Center
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August 21, 2019
Oil change Needed an oil change and dropped off with no appointment. No problem, found front end out of alignment and had them repair it while there. Needed an oil change and dropped off with no appointment. No problem, found front end out of alignment and had them repair it while there. More
by I4NOLEZ
Verified Customer
August 20, 2019
water pump replacement We were able to get our car serviced timely as we could not drive it so that we were not without a car. We appreciated that. We were able to get our car serviced timely as we could not drive it so that we were not without a car. We appreciated that. More
by MARTYS2626
Employees Worked With
don't remember
August 16, 2019
checking and repairing a clicking sound -- AC "doors" The service team was respectful, informative and timely. They clearly explained the cost and potential cost and warned me of possible future similar The service team was respectful, informative and timely. They clearly explained the cost and potential cost and warned me of possible future similar issues. I felt like they were honest and not trying to look for problems that were not there. More
by Martha
Employees Worked With
I honestly don't remember the name of the contact.
August 13, 2019
Friendly and efficient Do good work and efficient would recommend them very convenient location clean waiting room very friendly but coffee pot was empty maybe need to get a Do good work and efficient would recommend them very convenient location clean waiting room very friendly but coffee pot was empty maybe need to get a Kuerig More
by Pat
Employees Worked With
Don’t remember
August 03, 2019
Started bad--ended great There was a problem at first with a technician working on my vehicle, but then Service Manager Josh got involved and from then on everything went wel There was a problem at first with a technician working on my vehicle, but then Service Manager Josh got involved and from then on everything went well and ended great. This was not the first time that Josh has shown that he is truly an outstanding individual who really cares about his customers. I have been coming to Ron Anderson for several years to have my vehicle serviced, and that is due to Josh and the trust I have in him to see that things are done right. I must also mention Shop Manager Steve, who gave me a ride home , when my vehicle was determined not safe to drive---it was after the Service Department had closed---so he did it on his own time. More
by elzahren
Employees Worked With
Josh Sing
July 06, 2018
Routine Maintenance Dealer serviced this vehicle for over a year. I kept having problem with tire wear. Turns out the tire pressure was wrong (uneven) in all tires, they Dealer serviced this vehicle for over a year. I kept having problem with tire wear. Turns out the tire pressure was wrong (uneven) in all tires, they did not inflate when balancing and rotating. More
by BAD Dealership
Employees Worked With
Service Manager
February 17, 2018
Poor service, vehicle not repaired After 2 full day visits, and $650 in charges, the original problem still exists, not repaired and no solution, poor knowledge in the service departmen After 2 full day visits, and $650 in charges, the original problem still exists, not repaired and no solution, poor knowledge in the service department More
by Totally disfatisfied
Employees Worked With
Don't know
May 01, 2016
Terrible customer service, bad work and they lie It took 3 visits to finally get my Chevy Equinox fixed. Twice they gave me a "free" rental car because, overall, I spent $2654 with them. On the third It took 3 visits to finally get my Chevy Equinox fixed. Twice they gave me a "free" rental car because, overall, I spent $2654 with them. On the third try, I looked closely at the bill and saw that they charge me $60 for the rental car. When I questioned the inept service employee, he stuttered and said that they took the $60 off of the original estimate. Liar. Right there, in print, it shows that they add it to the bill. On the third try, they said that the cost would be $700. It was $840. Josh said that he gave the new estimate to my boyfriend, who approved it. That never happened. I spoke to Dave, the service manager, because I got nowhere with Josh, and he acted completely exasperated with me. He was short with me and rude. I WILL NEVER GO BACK TO THEM AGAIN. They are incompetent, rude and they down right lied to my face. More
by Holly Gordon
Employees Worked With
Josh, Dave
December 31, 2011
Do NOT go to this place! I have a 2006 Chevy Cobalt that has had serious problems with the front headlights clouding with moisture and deteriorating the bulbs. It is obviously a faulty design in the car, a has had serious problems with the front headlights clouding with moisture and deteriorating the bulbs. It is obviously a faulty design in the car, and we even had the drivers side headlight replaced while the car was still under warranty at this dealership because of this problem, but they obviously did not take the faulty design into account to replace the other headlight during that time because it "was working fine". Sure enough, the passenger side headlight started having troubles soon after. But now, Ron Anderson refuses to replace the other headlight because the car is no longer "under warranty", although it is obviously a faulty design. Ron Anderson refuses to take care of the problem and is going to charge hundreds of dollars to repair this factory problem. Not only that, they were very rude to me on the phone while I protested this issue, and even hung up on me! I repeat, DO NOT go to this place for service, especially if you are hoping to be helped! I will definitely not be working with them, nor even buying a Chevrolet, ever again. More
by RobertC2923
Employees Worked With
David Dubose, Josh
