Ron Anderson Chevrolet Buick GMC
Yulee, FL
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205 Reviews of Ron Anderson Chevrolet Buick GMC
If I could give negative stars it would be -5. Charged me 5000 to fix AC system and did not fix the problem. While they had it apart I asked to change all of my blend door actuators. They did no Charged me 5000 to fix AC system and did not fix the problem. While they had it apart I asked to change all of my blend door actuators. They did not do it now they want to charge me 1500 to 2000 more to change a blend door. Never use the place they will just rip you off and not fix your problem. More
Sales vs. Service Center customer service comparison. My overall customer service experiences between the two departments were night and day. My experience Service Center customer service comparison. My overall customer service experiences between the two departments were night and day. My experience with Sales was exceptional. Whereas service center experience was well below satisfactory borderline terrible with multiple messages containing questions about repairs, rental procurement process through warranty and multiple requests for the reservation info going unanswered. Add that to the zero calls I received about updates or to provide requested information. This lack of communication resulted outgoing calls numbered in the double digits with only three answered, and ultimately led to me having to take off work early in order to stop by and get answers face to face, . More
Very easy transaction. Very transparent with no back and forth. Only suggestion would be to improve paperwork process though electronic docusign, etc to minimize time at Very transparent with no back and forth. Only suggestion would be to improve paperwork process though electronic docusign, etc to minimize time at the dealership More
Coleman was very kind and helpful! David was very helpful in finance in explaining the warranty choices! Coleman also waited till I was leaving to show me the basics of the car and w David was very helpful in finance in explaining the warranty choices! Coleman also waited till I was leaving to show me the basics of the car and will sit with me when I return for detailing to go over even more! More