Romeoville Toyota

Very nice enviroment. Marco was my sales person and he answered all my question. He was the best sales person I have ever had. Made the process very easy and wasn't pushy at all. I also met the manag answered all my question. He was the best sales person I have ever had. Made the process very easy and wasn't pushy at all. I also met the manager John and he was very polite and made me feel like I was apart of the Thomas family. I am going to recommend all my friends and family to this dealership. More

Talk about going above and beyond! Buying a new car Talk about going above and beyond! Buying a new car had never been a pleasant experience until now. I did my research and went to several Toyota Talk about going above and beyond! Buying a new car had never been a pleasant experience until now. I did my research and went to several Toyota dealerships in the area. Unfortunately, I found their sales counsultants to be arrogant and pushy. I finally decided to venture out to Thomas Toyota of Joliet and they were my saving grace!! Rafael surpassed all of my expectations, he went out of his way to find the exact car that I wanted. Rafael is extremely knowledgable and surprisingly nice, not your typical salesman. If you are considering buying a car you should definitely do it at Thomas Toyota! I would like to thank the gentlemen at Thomas Toyota for their patience and understanding, they located the car I wanted in Indiana and had it delivered to Joliet the next day! More

I was alone buying a new car , Sammy put me at ease. Everyone was very nice, went over all the features of the car , and got a good deal. No games! Thanks Sammy Everyone was very nice, went over all the features of the car , and got a good deal. No games! Thanks Sammy More

I CAME IN FOR AN OIL CHANGE AND TIRE ROTATION AND IT WAS APPROXIMATELY AN HOUR BEFORE CLOSING TIME. CASHIER WAS NOT VERY INVITING. THEN I WAS ASKED IF I WANT A CAR WASH AND SAID SURE. SO I WENT IN THE WAI APPROXIMATELY AN HOUR BEFORE CLOSING TIME. CASHIER WAS NOT VERY INVITING. THEN I WAS ASKED IF I WANT A CAR WASH AND SAID SURE. SO I WENT IN THE WAITING ROOM AND 55 MINUTES WENT BY UNTIL I WAS DONE EVEN AFTER BEING TOLD IT WOULD ONLY TAKE 25 MINUTES TOPS. SO OK, NO BIG DEAL. THEN I GO SEE MY VEHICLE AND IT WAS NOT EVEN DRIED OFF AND WAS BEGINNING TO SHOW WATER MARKS. THIS IS WHEN I ASKED FOR SOMEONE TO DRY MY VEHICLE. NOW THIS WAS A VERY HARD TASK FOR THE TWO GENTLEMEN THAT WERE SENT OVER TO DRY MY VEHICLE. UNFORTUNATELY, THEY WORKED VERY VERY SLOW AND THEY DIDNT SEEM TO KNOW HOW TO DRY MY CAR AND THEY CLEARLY DIDNT WANT TO DRY IT. THE FOLLOWING DAY I CALLED CUSTOMER RELATIONS AND GOT JERMAINE HALLOWAY. HE SEEMED TO BE EMBARASSED FOR THE WORK THAT WAS DONE. HE CLEARLY WANTED TO MAKE THE SITUATION RIGHT AND DID WITHOUT A PROBLEM. THANKS JERMAINE! ~TANYA More

I drove from 2 hours away to purchase a vehicle, they knew we were coming and that In was prepared to buy the vehicle pending a test drive. We got there and were informed that they had just sold the veh knew we were coming and that In was prepared to buy the vehicle pending a test drive. We got there and were informed that they had just sold the vehicle, to me if you know someone is coming from two hours away to buy a car then you probably shouldn't sell it to someone else...completely classless. I wasted 4+ hours of my time and a tank of gas for nothing. More

I had the worst experience with this dealer. I am only rating 1 because I have to. otherwise I would give -5. They sometime say the car is sold and sometimes its still available. even after my loan was is rating 1 because I have to. otherwise I would give -5. They sometime say the car is sold and sometimes its still available. even after my loan was issued from my bank after the dealer has done all the paperwork then I took the cheque to take the car delivery and they said the car was sold to somebody even though it was still in the lot. when I asked about it they don't want to sell it to me. they are all such a rude people especially the Managers and the Finance person Collins. I wanted to proceed legally after the incident and I am doing it now. More

From the moment my boyfriend and I walked in, everyone was extremely friendly. Although, both Sammie and Matt were new, they were extremely knowledgeable. I believe we received a really great deal on our was extremely friendly. Although, both Sammie and Matt were new, they were extremely knowledgeable. I believe we received a really great deal on our brand new Toyota Camry SE. And I would love to thank everyone at Thomas Toyota of Joliet. Great job done! More

We just purchased our second Toyota Prius. My wife and I knew the 2011 Prius model we wanted to purchase and I saw several advertised on the Thomas Toyota website at an attractive price. Plus, Thomas Toyota knew the 2011 Prius model we wanted to purchase and I saw several advertised on the Thomas Toyota website at an attractive price. Plus, Thomas Toyota offered a free lifetime powertrain warranty. When we visited the dealership, we were greeted and treated in a friendly, professional manner. After a test drive and some serious price discussion, we arrived at a deal that was satisfactory for us. We thought about it overnight, then called and picked up our new Prius the next day. The process was straightforward and professional and we felt like valued customers. We are very happy with our new car and our relationship with Thomas Toyota. More