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Romeoville Toyota

Romeoville, IL

4.3
994 Reviews

684 S Weber Road

Romeoville, IL

60446

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Showing 994 reviews

July 27, 2012

I just recnetly purchased a new 2012 Toyota Camry SE from Thomas in Joliet. I work as a car salesman so I know the game. I went there expecting the high pressure situation, and hearing about how they wouldnt More

by MRay198522
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Sibley
July 22, 2012

Never again will I buy a Toyota. This dealership experience was so bad I have to think Toyota Corp allows this type of practice. I've emailed, left voice mails with Marco and Jermain and neither wil More

by kings875
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
June 05, 2012

All I can say is excellent from the point I pulled into the dealership ,my salesperson was great with the sales process .Thomas Toyota keep up the good work . More

by Nancy76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Ragens
June 05, 2012

We just purchased a 2012 Camary, Walter was nothing but friendly and he listened to what we were exactaly looking for in a car. After taking the car for a test drive we knew that was what we wanted. Walter More

by wbcgalways
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Sibley
June 04, 2012

I had the best car buying experience at Thomas Toyota today .my salesperson sammy did awesome job all the managers were helpful .I'm a Thomas T oyota customer for life More

by Tina73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 31, 2012

I want to thank Thomas Toyota Dealership, Joliet Illinois and the above named men for the excellent service that was provided to me! They were all so very helpful, professional, and knowledgeable. Concerne More

by andreafaille
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Rizdy, Darrin Beazley, Jermaine Holloway and Colin (Finance)
May 23, 2012

Vehicle purchased in need of a majior $300 dollar service in order to maintain warranty offered, the question was asked to both and never recieved response until the sale was done, so I was told 1500 miles s More

by taken for cash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Aug 31, 2012 -

Romeoville Toyota responded

Hello my name is Jermaine Holloway from Thomas Toyota,I'M the customer relation manager.I would like to talk to you about this you can email me @ jermainethomastoyota@gmail.com I do apologies for the mishaps, what can I do to make you happy and take care of the concerns

April 21, 2012

This dealer offered a decent Internet quote on a new car, while other Toyota dealers in the area refused to offer a quote or else offered nonsense quotes. The quote was honored and they were very friendly a More

by Dogman17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 19, 2012

We've bought three Camry's from the folks at Thomas now. There's a reason we keep going back. This time they were our first stop and we made trips to three other dealers trying to beat Thomas' initial offer More

by happycamryowners
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Plott
April 10, 2012

I had a problem with the service center at the dealership, and I was planning on writing a very bad review. But, Jermaine Holloway, the customer relations manager, quickly contacted me and made ev More

by jellymelly14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jermaine
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