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Romeoville Toyota

Romeoville, IL

4.2
998 Reviews

684 S Weber Road

Romeoville, IL

60446

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Showing 998 reviews

December 04, 2012

Exceptional service given by very helpful and friendly staff! Was the best car purchase experience (and we've had many over the years)we ever had. Would definitely recommend your dealership to friends More

by rock69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Ragens
December 02, 2012

My wife and I had the day free so we were on our way to Whole Foods. We asked our GPS for the closest Toyota dealer. We thought since we had time we would see what was available. We weren't planing on buyi More

by jkamp47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Ragens
December 01, 2012

Sammie was very understanding in meeting my needs for my new Camry. They made my sales experience very pleasant and recommend this dealer to anyone that is in the market to buy a car. More

by rodriue87
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
November 19, 2012

Excellent customer service and very satisfied with my purchase. Also, very friendly and offers best the best deals in the area. I would come back. More

by ihabnoah1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah Naserallah, Nate Ragens
November 19, 2012

I gave Thomas Toyota the highest possible score because I have purchased several cars in my life, but this is one purchasing experience I am 100%, no 1000% happy with!! Very friendly and knowlegeable, super More

by Arron Draper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Ragens
November 19, 2012

Excellent transaction. 4th car from this dealer. Marco was great, car perfect, and a great deal. Would highly recommend this dealer and all its staff. More

by deskman2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Ragens
November 15, 2012

I received outstanding service from all the employees at Thomas Motors. Jim was able to get me a great rate and easily made adjustments to the papers when I revised my down payment. My last three vehichles More

by $ue1969
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Knizek
November 13, 2012

Pathetic service, I was out looking a used Toyota Highlander, got a welcome handshake, after then it was all crap, during the test drive, never explained what the vehicle is features/model/ rather i More

by aichyagavat
Customer Service
Friendliness
Recommend Dealer
No
Nov 13, 2012 -

Romeoville Toyota responded

Hello aichyagavat, I am Jermaine Holloway.Customer Relation Manager of Thomas Toyota.Thank you for sharing your commments,remarks and feeling about your recent visit to our dealership .I would like to contact me personally so we can discuss your experience.I want to fully understand what went so terribly wrong and take corrective action to see that it never happens again.I can be reached at the dealership by calling 815-744-2760 or by email @ jermainethomastoyota@gmail.com.

November 09, 2012

This dealership is awesome. Robert and Nate were focused on us and what we wanted not what they wanted to sell. They worked hard to show us options in our price range. The price was in every day talking not More

by sheamusr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Ragens
September 20, 2012

Great dealership to do business with. Would do business with again. Thanks again to Jermaine for working out all of the kinks and delivering great with his customer service and feedback. More

by bmacon09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Ragens, Walter Sibley
Sep 21, 2012 -

Romeoville Toyota responded

Hello my name is Jermaine from Thomas Toyota im the customer relations manager here at Thomas Toyota i would like to resolve this comcern please call me or email me back @jermainethomastoyota@gmail.com --------------------------------------------------------------------------------

Dec 12, 2012 -

Romeoville Toyota responded

Hello bmacon09, Im just checking in i know that we fixed the car for you,I hopw that all is well with it pleas let me know

Dec 12, 2012 -

Romeoville Toyota responded

Hello bmacon09, Im just checking in i know that we fixed the car for you,I hopw that all is well with it pleas let me know

Dec 12, 2012 -

Romeoville Toyota responded

Hello bmacon09, Im just checking in i know that we fixed the car for you,I hopw that all is well with it pleas let me know

Dec 12, 2012 -

Romeoville Toyota responded

Hello bmacon09, Im just checking in i know that we fixed the car for you,I hopw that all is well with it pleas let me know

Dec 12, 2012 -

Romeoville Toyota responded

Hello bmacon09, Im just checking in i know that we fixed the car for you,I hopw that all is well with it pleas let me know

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