Romeoville Toyota
Romeoville, IL
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Exceptional service given by very helpful and friendly staff! Was the best car purchase experience (and we've had many over the years)we ever had. Would definitely recommend your dealership to friends staff! Was the best car purchase experience (and we've had many over the years)we ever had. Would definitely recommend your dealership to friends and family! More
My wife and I had the day free so we were on our way to Whole Foods. We asked our GPS for the closest Toyota dealer. We thought since we had time we would see what was available. We weren't planing on buyi Whole Foods. We asked our GPS for the closest Toyota dealer. We thought since we had time we would see what was available. We weren't planing on buying a car. We got to the dealership and we were looking around and the first person we saw was Nate. He was very friendly and knowledgeable. It took some time but we finally decided on the options we wanted. Nate let us drive three cars so we could decide on the options we wanted. One big decision was to get a 4 cylinder or 6 cylinder car. We liked the 6 cylinder the best. Several hours later we decided on a vehicle to purchase. That was when we were introduced to Germain. He helped set up our cell phone for hands free communication. I'm going back Wednesday so he can show me more stuff. Germain was also very patient. We aren't the most tech savy couple. More
Sammie was very understanding in meeting my needs for my new Camry. They made my sales experience very pleasant and recommend this dealer to anyone that is in the market to buy a car. new Camry. They made my sales experience very pleasant and recommend this dealer to anyone that is in the market to buy a car. More
Excellent customer service and very satisfied with my purchase. Also, very friendly and offers best the best deals in the area. I would come back. purchase. Also, very friendly and offers best the best deals in the area. I would come back. More
I gave Thomas Toyota the highest possible score because I have purchased several cars in my life, but this is one purchasing experience I am 100%, no 1000% happy with!! Very friendly and knowlegeable, super have purchased several cars in my life, but this is one purchasing experience I am 100%, no 1000% happy with!! Very friendly and knowlegeable, super sale prices, and they treated me with complete honesty. In one word it was an unexpected PLEASURE doing business with Thomas! Thanks Nate! More
Excellent transaction. 4th car from this dealer. Marco was great, car perfect, and a great deal. Would highly recommend this dealer and all its staff. was great, car perfect, and a great deal. Would highly recommend this dealer and all its staff. More
I received outstanding service from all the employees at Thomas Motors. Jim was able to get me a great rate and easily made adjustments to the papers when I revised my down payment. My last three vehichles Thomas Motors. Jim was able to get me a great rate and easily made adjustments to the papers when I revised my down payment. My last three vehichles prior to buying my new Prius V were luxury vehicles and the service at Thomas far exceeded the service I received at the Cadillac dealer. More
Pathetic service, I was out looking a used Toyota Highlander, got a welcome handshake, after then it was all crap, during the test drive, never explained what the vehicle is features/model/ rather i Highlander, got a welcome handshake, after then it was all crap, during the test drive, never explained what the vehicle is features/model/ rather i was selling the car to them. After that was the negotiation fun, low balling my trade in, to running back to manager to reduce used car price by $150, all this with other sales guys giving their 2 cents across the table, that we are getting a great deal, couple of sale guys hand farting! ridiculous, unprofessional, bunch of jokers, and then hiding my car keys and making a joke out it. I am surprised how so many people have put great reviews on this site, i am sure this is rigged. SAVE YOURSELVES TIME AND ENERGY - THERE ARE OTHER EXCELLENT DEALERS OUT THERE. More
This dealership is awesome. Robert and Nate were focused on us and what we wanted not what they wanted to sell. They worked hard to show us options in our price range. The price was in every day talking not on us and what we wanted not what they wanted to sell. They worked hard to show us options in our price range. The price was in every day talking not your usual " Well my sales manager can't do that." The entire process was fast and easy, yet in depth and focused on details that mattered to us. The customer service went over the top when Jim in F & I offered us GAP ect., he explained the importance to us but never pushed. He was personable, honest, and knew what he was doing to make it easy to understand. I would say 100% YES you should buy from Thomas. More
Great dealership to do business with. Would do business with again. Thanks again to Jermaine for working out all of the kinks and delivering great with his customer service and feedback. with again. Thanks again to Jermaine for working out all of the kinks and delivering great with his customer service and feedback. More