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Romeoville Toyota

Romeoville, IL

4.3
994 Reviews

684 S Weber Road

Romeoville, IL

60446

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Showing 994 reviews

January 13, 2013

Brad was friendly and courteous. We used the Kelly Blue Book purchase value for the car we wanted and basically got that price without a problem. This dealer has a lifetime warranty not matched by the oth More

by garyfacko
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Gavin, finance
January 13, 2013

Leased a brand new 2013 Toyota Highlander Limited. I've bought and leased all my cars for the past 14 plus years from Thomas. Every car I got a great deal on, that's why I keep returning. I will continue More

by 14yearthomascustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Sibley
January 12, 2013

LOVE OUR TOYOTA!! Researched all the mini vans out there and TOYOTA SIENNA is the one. I then researched price and THOMAS TOYOTA is the one. Everyone at THOMAS is very respectful, professional and knowled More

by knizekj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
January 10, 2013

This was while back but I think still worth mentioning. Bought the car in May, 2011 from Thomas Toyota. Price was great and everything went well. Next day I noticed that all the fluids (brake, coolant, More

by markodani
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marco
January 08, 2013

I think this dealership goes above and beyond the needs of its patrons. Sammie was a delight to deal with. He was so friendly:) No hassling us like other places. Colin was very informative about the loan More

by Paula67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Galvin
January 03, 2013

I was disappointed in that I expected the Camry XLE (a top line model) to have a remote garage door opener and a compass built in. It did not. I assumed it would and did not ask. My fault, but disappointe More

by ednclem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate and George sales. Colin Galvin finance, Nate Ragens
December 26, 2012

Horrible customer service. The service team was not fully honest with the repairs. Projected a quick fix--later stated it would cost more to have it repaired to perfect condition. I will never recomme More

by mmonasky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John (Service Manager)
Dec 26, 2012 -

Romeoville Toyota responded

Hello my name is Jermaine Holloway from Thomas Toyota can you please email me or call me back here at the dealership

December 22, 2012

I would absolutely reccommend Thomas Toyota. I advised Nate over the phone exactly what I was looking for and he delivered that and then some! Thomas Toyota has exceeded my expectations. This was not a More

by keydrac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Ragens
December 17, 2012

I purchased a new RAV 4 on 12/15/12. Sammie Scott was the salesman who made it not only easy, but thoroughly enjoyable. Sammie is knowledgeable about the product he sells and is straightforward, clear, More

by rbottino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sammie Scott and Jim Knizek
December 16, 2012

I came in touch with Thomas Toyota by accident ,I was at the grocery store across the street and my car wouldn't start I walked across the street with my kids to the dealership looking for the service dep More

by Smile2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jermaine Holloway
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