Romeoville Toyota

My fiancée and I came in to look at a used corolla and Camry we saw listed online. The cars were a little more scratched than we liked so Troy showed us a 2007 Prius he said would be in line with our and Camry we saw listed online. The cars were a little more scratched than we liked so Troy showed us a 2007 Prius he said would be in line with our budget. We loved the car but when he came back with the price it was definitely above our budget. However, he really worked with us and we found a compromise we were comfortable with. We didn't really expect to be driving away with a Prius today but we both really love the car and it is perfect for my job. We worked with Jim on the financing, and that process could not have been more pleasant. My fiancée bought a new car over the summer through this dealership and worked with Jim on financing; I'm so glad we came back and worked with him, he was friendly and prompt and really had our best interest at heart and got me a great rate for the financing. In short: I would recommend this dealership and sales & financing staff to anyone. More

Colin was very professional and patient. He took the time to explain everything to me and made sure I was completely satisfied with my purchase. Everyone at Thomas was very friendly and made my buying time to explain everything to me and made sure I was completely satisfied with my purchase. Everyone at Thomas was very friendly and made my buying experience excellent. I would recommend that you vist Thomas before buying anywhere else if you want the best buying experience possible.... More

i went and was just viewing cars and sammie approached me and gave me really good service. he wasnt bombarding me and trying to get me to buy a car i didnt like. he was very patient with me from the beginnin and gave me really good service. he wasnt bombarding me and trying to get me to buy a car i didnt like. he was very patient with me from the beginning until i found what i was looking for. while i waited daenen came to introduce himself and made me feel like a valued customer. after patiently waiting and getting the good news i finished my visit with colin who explained everything in detail. i had no questions at all. great service from the whole staff. awesome sales experience More

Working with Sammie was a wonderful experience!!! Sammie wasnt pushy and he listened to what i wanted and made sure that i was happy. I have bought many cars before but i have never experienced working wit wasnt pushy and he listened to what i wanted and made sure that i was happy. I have bought many cars before but i have never experienced working with people like Sammie, Daenen and Colin. Daenan was personable and made sure the process was going smoothly and he wokred out a deal that we both could agree on. Usually signing finance docs are are horrible experience, it always seems like they are moving too fast, Colin took his time, made sure i understood everything and repeated himself if need be (even if i asked over and over). More

I was doing some serious shopping around for the Scion FR-S and went to about 5 dealers before settling down on Thomas. Most of the dealerships around Chicago only offered a little more than half of what FR-S and went to about 5 dealers before settling down on Thomas. Most of the dealerships around Chicago only offered a little more than half of what Thomas gave me for my trade, so I decided to seal the deal going back. Nate sat down with me and told me what could be done and worked with me and made sure I was satisfied. It's ironic because my trade in was also from Thomas. I will definitely be shopping here again when the time comes to get a New Toyota! More

I was very pleased dealing with Rafael and Colin, they were very friendly and very profesionally. I will recomend them and Thomas Toyota. I just wanted to let them know that I was very happy to deal with were very friendly and very profesionally. I will recomend them and Thomas Toyota. I just wanted to let them know that I was very happy to deal with them, thanks. Jose M. Alvarez More

went to get our tacoma serviced. Steve is great and very helpful. while the truck was in the shop we went to buy a new car. we loved nathan. very funny, professional and easy to talk to. Also dealt with J helpful. while the truck was in the shop we went to buy a new car. we loved nathan. very funny, professional and easy to talk to. Also dealt with Jermaine. He was also very professional and easy to deal with. Jim was our finance guy and we loved him as well. he made the pocess very easy, was helpful and made the experience a good one. all in all very pleased with pur people. they made us feel welcomed and important. As long as we are treated this way, we will continue to bring them our business as well as recomnmend the store to others. we were happy to be treated so well as that is not always the case. More

I like the fact that the extended warranty was offered once. They didn't keep pushing it after I said no. Overall, I would recommend this Dealership and would probably buy another vehicle from them. once. They didn't keep pushing it after I said no. Overall, I would recommend this Dealership and would probably buy another vehicle from them. More

Anthony Stephens was our Salesman. He was new to the business, very nice. We inquired about obtaining a 2nd key fab and he responded the next day. Good start to good customer service. Jim Knizek wa business, very nice. We inquired about obtaining a 2nd key fab and he responded the next day. Good start to good customer service. Jim Knizek was good at his job but moved way to fast for us to feel comfortable. You could tell he had been doing the job for a long time. Nate Ragans was very personable. We were a return customer and would return again. More

Overall I had a great experience we worked with Rex. As a new sales consultant he was on top of all my questions and stayed respectful the entire time even when I was being difficult about the vehicle we wer new sales consultant he was on top of all my questions and stayed respectful the entire time even when I was being difficult about the vehicle we were interested in. Rex was very friendly, had a good work ethic, worked with our schedule and showed that our business was important to him and the dealership. Nate also came around to help us out when financing was an issue and was also very kind and helpful. The price was right in our range and stayed within my monthly budget like I asked. Of course we had to stay firm about what we could afford and what we would not go over, after a few times of going back and forth we made an amazing deal. I had visited a few other dealerships looking for the best deal and this dealership was the one I felt was most willing to work with me. I am very happy with my purchase and the costumer service of the dealership and it's employees. More