Romeoville Toyota
Romeoville, IL
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I had an excellent experience at Thomas Toyota. Me and my wife went in to look at cars and get a few price quotes the day we visited the dealership. We had many questions and concerns since neither of us hav wife went in to look at cars and get a few price quotes the day we visited the dealership. We had many questions and concerns since neither of us have ever purchased a brand new car. Anastacio approached us as soon as we entered the dealership and immediately made us feel comfortable. We have 2 small children and the dealership has a play room for kids to play in which made the kids immediately feel at home. Anastacio took us out in several test rides that day and we saw all the new gadgets that come equipped in the new cars and he answered every question I had about how everything works. Anastacio was certified on the Camry's and Corolla's that we showed interest in which made purchasing that type of car that much easier for us because someone with a lot of knowledge about the cars was working with us. Overall me and my family had a great experience that day at Thomas Toyota and we have already showed interest in trading our other car in because of the great experience there. Thank you!!! More
Excellent customer service and good selection...I would shop here again. The salemen were very helpful and friendly. Especially the salesman named Rex Smiley..thank you! shop here again. The salemen were very helpful and friendly. Especially the salesman named Rex Smiley..thank you! More
Jermaine made this experience top notch. He was very attentive and renewed the meaning of customer satisfaction. It is behavior like his that makes car dealers trustworthy!!!! attentive and renewed the meaning of customer satisfaction. It is behavior like his that makes car dealers trustworthy!!!! More
The dealership is loaded with a friendly staff. We worked with a very knowledgeable salesman, Rex Smiley. Very easy to do business with by making us comfortable through the entire process, which was very imp with a very knowledgeable salesman, Rex Smiley. Very easy to do business with by making us comfortable through the entire process, which was very important as we have not purchased from a dealer in over 12 years. We will definitely visit again for our next purchase. More
We thought we did our homework, but when we went to Thomas Toyota, we found a sales staff that was knowledgeable, respectful and attentive! We walked away with a fantastic financial package and a warr Thomas Toyota, we found a sales staff that was knowledgeable, respectful and attentive! We walked away with a fantastic financial package and a warranty that can't be beat. The preventive service package offers free oil change and tire rotation for not only two years, but for THREE YEARS. Our Sales Manager, Daenen Badie and his sales associate, Jake Wassner provided multiple options and plenty of space to allow us to make our decision. Jake sure knows his product! Every feature was pointed out and we test drove each model of Camrys in every color too! Colin Galvin, the financial manager, explained every financial option available. How do you beat 0% interest for six years?? What a kind, respectful guy! We drove our Camry SE, with a full tank of gas, home that night! Our quest stretched after closing. NEVER did they rush us or offer less than great service! We also scheduled our first free oil change and undercoating that day. I was offered a loaner for the morning. Steve in service even programmed my phone to Bluetooth! We are so happy THOMAS of JOLIET is our dealership! More
Jim Knizez handled the F & I for me and he was outstanding. He covered all extended warranty plans and found the one that meets my needs. He also made everything so clear, a child could understand outstanding. He covered all extended warranty plans and found the one that meets my needs. He also made everything so clear, a child could understand it, and there was never any pressure to purchase anything which I find refreshing today! He was quick and efficient and very knowledgeable as are all the staff that work there. My friends and co-workers trust of this dealership is tried and true, don't pass them by!!! More
This was a new car purchase and the 3rd one for my family. The entire Thomas family helped to get me into my new car. Everyone there assisted in getting my old car cleared and the new one loaded up. E family. The entire Thomas family helped to get me into my new car. Everyone there assisted in getting my old car cleared and the new one loaded up. Every detail of the new car was explained to my 60 year old understanding. Ever one there could answer any question I had, and no one was to busy at any time to assist me. The cost of the car was well below other locations. They gave me the best deal. More
My sales experience was wonderful Anastacio and Jermaine was wonderful By guys called me to check up on my new Camry these guys are very good in what they they do was wonderful By guys called me to check up on my new Camry these guys are very good in what they they do More
I would buy again from Thomas Toyota the staff is alway friendly and the customer service is too notch in my book.i have used the service center in the past a Kyle always take his time with me . That's on friendly and the customer service is too notch in my book.i have used the service center in the past a Kyle always take his time with me . That's one of the reason that I came back More
I know this will not get posted, but the toyota care 20K oil changes in my opinion is just not what it should be, on November my car will be 2 years old since I purchased it, during that time I accumulated oil changes in my opinion is just not what it should be, on November my car will be 2 years old since I purchased it, during that time I accumulated 18K miles, the first oil change was done at 5K and I practically had to beg to get it done because the service clerck insisted that it only gets done at 10K intervals, so this meant I only get 2 oil changes in 2 years ... I don't agree, if I get 4 oil changes or 20K in 24 months, then I should get all 4 oil changes in 5K intervals.... screw your service deparment, I will never purchase a car from your stingy dealership. I was there on 9/28.2013 was the 2nd in line early morning and had a red corolla... More