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Romeoville Toyota

Romeoville, IL

4.3
994 Reviews

684 S Weber Road

Romeoville, IL

60446

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Showing 994 reviews

November 18, 2013

I had an excellent experience at Thomas Toyota. Me and my wife went in to look at cars and get a few price quotes the day we visited the dealership. We had many questions and concerns since neither of us hav More

by memo8d8rocks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anastacio Salazar Jr.
November 18, 2013

Excellent customer service and good selection...I would shop here again. The salemen were very helpful and friendly. Especially the salesman named Rex Smiley..thank you! More

by symon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
symon hopson, Walter Sibley
November 16, 2013

Jermaine made this experience top notch. He was very attentive and renewed the meaning of customer satisfaction. It is behavior like his that makes car dealers trustworthy!!!! More

by Tiyania
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jermaine Holloway, Jermaine Holloway
November 06, 2013

The dealership is loaded with a friendly staff. We worked with a very knowledgeable salesman, Rex Smiley. Very easy to do business with by making us comfortable through the entire process, which was very imp More

by 2005EnvoyOwner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
November 02, 2013

We thought we did our homework, but when we went to Thomas Toyota, we found a sales staff that was knowledgeable, respectful and attentive! We walked away with a fantastic financial package and a warr More

by kfmbilling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve in Service , Colin Galvin
October 08, 2013

Jim Knizez handled the F & I for me and he was outstanding. He covered all extended warranty plans and found the one that meets my needs. He also made everything so clear, a child could understand More

by rav4baby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Sibley
October 05, 2013

This was a new car purchase and the 3rd one for my family. The entire Thomas family helped to get me into my new car. Everyone there assisted in getting my old car cleared and the new one loaded up. E More

by rav4baby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine, Jermaine Holloway, Walter Sibley
October 02, 2013

My sales experience was wonderful Anastacio and Jermaine was wonderful By guys called me to check up on my new Camry these guys are very good in what they they do More

by Stacyalex960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anastacio Salazar Sr.
October 02, 2013

I would buy again from Thomas Toyota the staff is alway friendly and the customer service is too notch in my book.i have used the service center in the past a Kyle always take his time with me . That's on More

by sean578
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 01, 2013

I know this will not get posted, but the toyota care 20K oil changes in my opinion is just not what it should be, on November my car will be 2 years old since I purchased it, during that time I accumulated More

by dog9999
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Barlo Tellez
Oct 02, 2013 -

Romeoville Toyota responded

Hello dog999 my name is Jermaine Holloway im the customer relations manager her at Thomas Toyota "we are sorry you did not have a pleasant experience at Thomas Toyota of Joliet. We take pride in our customer service and would like a chance to earn your business back. Please contact me so we may discuss this further" my email address is jermaineh@thomasautogroup.com or by phone @ 815-744-2760

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