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Romeoville Toyota

Romeoville, IL

4.3
994 Reviews

684 S Weber Road

Romeoville, IL

60446

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Showing 994 reviews

February 24, 2023

Wish there was more Inventory, Avalon, Sequoia, but overall satisfied with the service and sales person was Good and very helpful. More

by 290
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi Ervins
Feb 24, 2023 -

Romeoville Toyota responded

We appreciate your feedback and five-stars! We hope to see you again soon!

January 28, 2023

Nice and cooperative friendly people. smothly processing steps wich made us satisfied and happy.best local dealer. More

by nadum11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamil and Alven
Jan 30, 2023 -

Romeoville Toyota responded

Thank you for your feedback! We really value your business. Have a great day!

January 11, 2023

I understand supply and demand, but you can still deal with integrity and not play games. Unless you have to buy a car because they are the only one who has it, then good luck. Otherwise I'd avoid this pl More

by 4runner lover
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Abraham and Leo
Jan 18, 2023 -

Romeoville Toyota responded

We appreciate your taking the time to inform us of this experience. Your feedback is very valuable and will allow us to take proper measures to ensure that this never happens again. We appreciate your patience and understanding with our team as we diligently pursue a solution. Please feel free to reach out to Karl Regalado at karlr@thomasautogroup.com if you would like to discuss this matter further. Take care.

December 16, 2022

Very helpful young man answer all my questions went above and beyond to help me I will tell my friends Thank you Alvin More

by Elenisparagis62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alvin
Dec 19, 2022 -

Romeoville Toyota responded

Thank you kindly for the five-stars and feedback! We hope to see you again soon!

November 08, 2022

Very satisfied,Kim and Saul took very good care answer all questions very good service More

by Cathy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Saul, Levi Ervins, Kimberly Quintero
Nov 08, 2022 -

Romeoville Toyota responded

Thank you, Cathy, for taking the time to leave feedback with us! We are elated to know that Kim and Saul were a pleasure to work with. We hope to see you again soon!

September 15, 2022

Wonderful experience in this dealership esp to Kimberly with honest and hardworking approach to customer like me. Thanks to Eric in helping me to make the best decision in buying the right car for me. More

by mvf64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Quintero
Sep 15, 2022 -

Romeoville Toyota responded

Thank you for taking the time to leave us a review. We are extremely grateful for your kind words, and we are thankful for your business.

September 10, 2022

I normally don't give bad reviews but this place is quite disappointing. They advertise new cars on their website, but when you call in, they don't have that car anymore. They also tell you bluntly that they More

by Bill R.
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Narez
June 10, 2022

Muy contento 😁 por el servicio especialmente con Ivan flores el que me atendió muy amable fue muy profesional buen bendedor mis respetos 👍 👏 😉 More

by Mexileon8891
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan flores
April 29, 2022

Joshua was incredibly nice and very laid back. He made the experience painless and fun. Definitely would go back and recommend their service to anyone looking for a hassle-free car buying experien More

by c1893henzel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lopez
April 09, 2022

I been in many Toyota dealerships around the country but the this is the worst, I went for an oil change after making an appointment and after 1 hour of waiting I was told sorry we don't have time to for y More

by Kyleabu
Recommend Dealer
No
Employees Worked With
Patrick Shampine
Apr 11, 2022 -

Romeoville Toyota responded

We appreciate you having made us aware of this, Kylebu. Our Service team prides themselves on providing the highest-quality service, with the fastest possible turnaround. We certainly apologize for any inconvenience you may have experienced during your recent service. Please feel free to reach out to Karl Regalado at karlr@thomasautogroup.com if you would like to discuss this matter further. Take care.

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