Romeoville Toyota
Romeoville, IL
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Horrible Service Had a appointment to put a new tire on at 10:30 am after the it took the service manager a hour to verified the warranty the service guy came and tol Had a appointment to put a new tire on at 10:30 am after the it took the service manager a hour to verified the warranty the service guy came and told me it would be another hour. So finally got my car a bit after 3:15 pm with a sorry for taking so long.Beside the awful waiting area a sales man by Adam kept coming into the waiting area asking customers what kind of car are they having serviced and what's your monthly payments telling them what if I can cut your payments by a hundred dollars and get you into a newer car! Really this is Great Service never again will I go there. More
Most Pain Free Purchase EVER!!! Gino ROCKS!!! From the moment we walked thru the door, Gino was there every step of the way. Answered all questions, and most importantly, came thru Gino ROCKS!!! From the moment we walked thru the door, Gino was there every step of the way. Answered all questions, and most importantly, came thru on every promise. No good cop ... bad cop with the sales manager. Signing all the papers was quick and easy. The entire dealership experience was awesome. Too bad Orland Toyota, you lost another sale. More
No pressure purchase I purchased a used vehicle from Thomas Toyota and the experience was painless. Ramon Loyola was my salesman and he was fantastic to work with. Ramon a I purchased a used vehicle from Thomas Toyota and the experience was painless. Ramon Loyola was my salesman and he was fantastic to work with. Ramon and Tom Fehser in finance were very helpful, answered all of my questions, and created an environment that was pressure free. More
Exceptional experience at Thomas Toyota We had an exceptional experience purchasing a vehicle at Thomas Toyota. Between the no haggle prices and the great customer service, it couldn't have We had an exceptional experience purchasing a vehicle at Thomas Toyota. Between the no haggle prices and the great customer service, it couldn't have gone any better! Matt Richards was our salesman and he did an awesome job!! Thanks Matt!! More
5 stars! Best customer service I've had in a long time! Matt Sonneman was beyond helpful and did anything he could for us to get the car that I wanted! Best customer service I've had in a long time! Matt Sonneman was beyond helpful and did anything he could for us to get the car that I wanted! More
Test Drives with Rich Hoff Jr I got to test drive the new 2018 Toyota Camry! It is a great car and my husband and I are looking into getting a new car next year! Glad they improved I got to test drive the new 2018 Toyota Camry! It is a great car and my husband and I are looking into getting a new car next year! Glad they improved the Camry. It rides a lot better and has a lot more features than before! More
Go see Matt Richards at Thomas Toyota Thank you Matt Richards! You made my son's first car buying experience painless. Thank you for taking extra time with him, going above and beyond, and Thank you Matt Richards! You made my son's first car buying experience painless. Thank you for taking extra time with him, going above and beyond, and staying late not once, but twice to help him. He loves his Camry and because of you Thomas Toyota is the only dealership he went to. More
ask for Matt. evrething was nice.Im realy happy.We got a exelent service.Love my new Camry.Make sure you ask for Matt Richards,when you come. evrething was nice.Im realy happy.We got a exelent service.Love my new Camry.Make sure you ask for Matt Richards,when you come. More
Great Customer Service Ramon and Tom made the process easy. We purchased 2 vehicles and we were pleased with the service and the process. I would highly recommend going to T Ramon and Tom made the process easy. We purchased 2 vehicles and we were pleased with the service and the process. I would highly recommend going to Thomas Toyota. More
AWESOME! JUST PLAIN AWESOME EXPERIENCE! My wife and I went in just to test drive a highlander but Adam, our salesperson, worked hard enough to convince my wife into purchasing the brand new My wife and I went in just to test drive a highlander but Adam, our salesperson, worked hard enough to convince my wife into purchasing the brand new highlander. We've bought a sienna here before, 13 years ago, our twins were born (we still got the van) and we like their services and how they handle their customers. That's the reason why we decided to come back for a test drive and eventually ended up buying a car again from this company. More