Romeo Volkswagen of Kingston
Kingston, NY
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Anthony Pappalardi at VW of Kingston did an outstanding job to make sure I was satisfied with my purchase. He worked within my budget and understood what I was looking for. I arrived at VW Kingston to ha job to make sure I was satisfied with my purchase. He worked within my budget and understood what I was looking for. I arrived at VW Kingston to having 3 cars Anthony and I spoke about over the phone set aside and waiting for me to test drive. What I liked best was that there was no playing games. There was no wasted time. Pricing was honest, upfront and aggressive right from the start. The selection at VW of Kingston was accurate to there web site which made my visit even more efficient. My thanks also to Chris Vitellaro for helping to make the deal happen too. Again, upfront, honest non-pressuring and went over all options. Thanks again Anthony - traveling a little further for me to purchase from VW Kingston was well worth it! More
My husband and I had the best experience we have ever had a car dealership. The salesman we worked with, Spencer Merkle, was not pushy, he spent a lot of time with us and gave us a great experience in car b a car dealership. The salesman we worked with, Spencer Merkle, was not pushy, he spent a lot of time with us and gave us a great experience in car buying. We went to another dealership and had awful service and an awful experience, we went back to Kingston because these are the type of people breaking the stereotypes of why car buying is an awful experience. I would recommend them to anyone and go back to them in the future. Thank you Kingston VW!!! More
Rico Rivera agreed to meet my son and I on short notice. In addition, due to my busy work schedule, Rico showed us the vehicle on a Sunday morning when the dealership would normally be closed. He let us ta In addition, due to my busy work schedule, Rico showed us the vehicle on a Sunday morning when the dealership would normally be closed. He let us take our time examining the vehicle and allowed us take it for a test drive. There was no sales pressure and no surprises after we agreed to purchase the vehicle. We also met a second gentleman, whose name unfortunately escapes me, that quickly navigated us through all of the paperwork when we came to pick-up the vehicle. I purchased the vehicle for my son to use to commute to and from college, and so far, he is very pleased with the vehicle's performance. More
Worked with Adam Manhaupt and Mark Brunson at VW of Kingston to help me finalize the programing of the spare key for my 2010 Jetta a couple months back. Was so happy with the service I received I saved Kingston to help me finalize the programing of the spare key for my 2010 Jetta a couple months back. Was so happy with the service I received I saved the information to make sure to write a review. Not only did they work out the programming of the key with Newmer VW of Latham and take care of shipping it to me. One of the gentlemen payed for the fee out of his own pocket because Nemar would not allow them to create a PO to charge back the labor to program the keys. What almost became a nightmare visit to the dealership turned out to be a great experience. Thank you Gentlemen keep up the good Work. -George Denny Saratoga Springs, NY More
I went in to Volkswagen of Kingston to look at a vehicle they had listed online. I was greeted by Rico Rivera and we went for a test ride. He was knowledgeable about the car and made me feel at ease to work they had listed online. I was greeted by Rico Rivera and we went for a test ride. He was knowledgeable about the car and made me feel at ease to work with him. After working on the numbers and settleing on a great price, i had myself a new suv. I look forward to dealing with Rico and VW of Kingston again! Anthony More
My experience at Volkswagen of Kingston was a great one. I came in looking to purchase my first car. Rico Rivera did a great job with helping me find a car that was the perfect match for me. He always answe I came in looking to purchase my first car. Rico Rivera did a great job with helping me find a car that was the perfect match for me. He always answered the phone and was never too busy to answer any questions that I had. I received high quality customer service and I would definitely recommend Volkswagen of Kingston and sales consultant Rico Rivera to anyone looking for an amazing car purchasing experience. More
The first time entering the dealership on a Sunday my husband and I were greeted warmly by Carlos Rodriguez who set us up with a test drive of the Passat tdi. He was extremely knowledgeable about the ve husband and I were greeted warmly by Carlos Rodriguez who set us up with a test drive of the Passat tdi. He was extremely knowledgeable about the vehicle, answering all questions and concerns that we had. We left thinking seriously about the purchase. When we made up our minds to buy the passat, we entered the negotiation stage. I had a trade to consider and after looking around, Kingston Volkswagen not only gave the best purchase price but also the best allowance for my trade. It was a win win for us. Carlos and Joe were great and made the purchase a seamless transaction. I have rated Kingston Volkswagen excellent as our experience from the start was the best car purchase we ever had. The golf tips from Carlos have paid off and I am hitting my driver at least 50 yards further! More
This dealership went above and beyond usual expectations.The saleperson Rico even took the car that we purchased to my insurance agent for the photo inspection.He was available on his personal expectations.The saleperson Rico even took the car that we purchased to my insurance agent for the photo inspection.He was available on his personal cell phone even on his day off.I would recommend them highly. More
Excellent experience!! Spencer was professional and pleasant from just showing us around the lot, to test driving and eventually to the delivery of our new preowned Jetta. He was courteous and nice des pleasant from just showing us around the lot, to test driving and eventually to the delivery of our new preowned Jetta. He was courteous and nice despite my daughter being a pain in the butt. Financing the vehicle was no problem at all. Joe was knowledgable and professional making sure that we were comfortable with the price and monthly payment as well as that we understood all the terms and conditions. The dealership overall was clean and all the staff that we came in contact with we're friendly. I'd recommend my friends, family and anyone I know to go see Spencer and get the type of customer service you deserve! More
James is an excellent sales person, he was very informative, detail oriented on the cars and models available. the staff at Volkswagen of Kingston are great. The service department did an excell informative, detail oriented on the cars and models available. the staff at Volkswagen of Kingston are great. The service department did an excellent job as well. More