
Romeo Volkswagen of Kingston
Kingston, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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I basically purchased my new Volkswagen CC over the Internet and sight unseen. Spencer handled the entire transaction and was excellent to deal with throughout the purchase process. He even worked fr Internet and sight unseen. Spencer handled the entire transaction and was excellent to deal with throughout the purchase process. He even worked from home on the deal. Trade-in value on my trade was also a fair price that they put on my used auto. Financing was quickly done by Anthony as well. I liked that since it was a drive for me to get to this dealership that I could do the entire transaction via the Internet and when I came to pickup my new car the deal never charged, everything quoted over the Internet was exactly as discussed with Spenser. It was well worth the travel time for me to purchase my new Volkswagen CC. I highly recommend this dealership to anyone in search of a new Volkswagen. More
My husband and I had the best experience we have ever had a car dealership. The salesman we worked with, Spencer Merkle, was not pushy, he spent a lot of time with us and gave us a great experience in car b a car dealership. The salesman we worked with, Spencer Merkle, was not pushy, he spent a lot of time with us and gave us a great experience in car buying. We went to another dealership and had awful service and an awful experience, we went back to Kingston because these are the type of people breaking the stereotypes of why car buying is an awful experience. I would recommend them to anyone and go back to them in the future. Thank you Kingston VW!!! More
Rico Rivera agreed to meet my son and I on short notice. In addition, due to my busy work schedule, Rico showed us the vehicle on a Sunday morning when the dealership would normally be closed. He let us ta In addition, due to my busy work schedule, Rico showed us the vehicle on a Sunday morning when the dealership would normally be closed. He let us take our time examining the vehicle and allowed us take it for a test drive. There was no sales pressure and no surprises after we agreed to purchase the vehicle. We also met a second gentleman, whose name unfortunately escapes me, that quickly navigated us through all of the paperwork when we came to pick-up the vehicle. I purchased the vehicle for my son to use to commute to and from college, and so far, he is very pleased with the vehicle's performance. More
Worked with Adam Manhaupt and Mark Brunson at VW of Kingston to help me finalize the programing of the spare key for my 2010 Jetta a couple months back. Was so happy with the service I received I saved Kingston to help me finalize the programing of the spare key for my 2010 Jetta a couple months back. Was so happy with the service I received I saved the information to make sure to write a review. Not only did they work out the programming of the key with Newmer VW of Latham and take care of shipping it to me. One of the gentlemen payed for the fee out of his own pocket because Nemar would not allow them to create a PO to charge back the labor to program the keys. What almost became a nightmare visit to the dealership turned out to be a great experience. Thank you Gentlemen keep up the good Work. -George Denny Saratoga Springs, NY More
I went in to Volkswagen of Kingston to look at a vehicle they had listed online. I was greeted by Rico Rivera and we went for a test ride. He was knowledgeable about the car and made me feel at ease to work they had listed online. I was greeted by Rico Rivera and we went for a test ride. He was knowledgeable about the car and made me feel at ease to work with him. After working on the numbers and settleing on a great price, i had myself a new suv. I look forward to dealing with Rico and VW of Kingston again! Anthony More
My experience at Volkswagen of Kingston was a great one. I came in looking to purchase my first car. Rico Rivera did a great job with helping me find a car that was the perfect match for me. He always answe I came in looking to purchase my first car. Rico Rivera did a great job with helping me find a car that was the perfect match for me. He always answered the phone and was never too busy to answer any questions that I had. I received high quality customer service and I would definitely recommend Volkswagen of Kingston and sales consultant Rico Rivera to anyone looking for an amazing car purchasing experience. More
The first time entering the dealership on a Sunday my husband and I were greeted warmly by Carlos Rodriguez who set us up with a test drive of the Passat tdi. He was extremely knowledgeable about the ve husband and I were greeted warmly by Carlos Rodriguez who set us up with a test drive of the Passat tdi. He was extremely knowledgeable about the vehicle, answering all questions and concerns that we had. We left thinking seriously about the purchase. When we made up our minds to buy the passat, we entered the negotiation stage. I had a trade to consider and after looking around, Kingston Volkswagen not only gave the best purchase price but also the best allowance for my trade. It was a win win for us. Carlos and Joe were great and made the purchase a seamless transaction. I have rated Kingston Volkswagen excellent as our experience from the start was the best car purchase we ever had. The golf tips from Carlos have paid off and I am hitting my driver at least 50 yards further! More
This dealership went above and beyond usual expectations.The saleperson Rico even took the car that we purchased to my insurance agent for the photo inspection.He was available on his personal expectations.The saleperson Rico even took the car that we purchased to my insurance agent for the photo inspection.He was available on his personal cell phone even on his day off.I would recommend them highly. More
Excellent experience!! Spencer was professional and pleasant from just showing us around the lot, to test driving and eventually to the delivery of our new preowned Jetta. He was courteous and nice des pleasant from just showing us around the lot, to test driving and eventually to the delivery of our new preowned Jetta. He was courteous and nice despite my daughter being a pain in the butt. Financing the vehicle was no problem at all. Joe was knowledgable and professional making sure that we were comfortable with the price and monthly payment as well as that we understood all the terms and conditions. The dealership overall was clean and all the staff that we came in contact with we're friendly. I'd recommend my friends, family and anyone I know to go see Spencer and get the type of customer service you deserve! More
James is an excellent sales person, he was very informative, detail oriented on the cars and models available. the staff at Volkswagen of Kingston are great. The service department did an excell informative, detail oriented on the cars and models available. the staff at Volkswagen of Kingston are great. The service department did an excellent job as well. More