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Romeo Volkswagen of Kingston

Kingston, NY

4.1
323 Reviews

1249 Ulster Ave

Kingston, NY

12401

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Showing 323 reviews

August 02, 2013

Anthony Pappalardi at VW of Kingston did an outstanding job to make sure I was satisfied with my purchase. He worked within my budget and understood what I was looking for. I arrived at VW Kingston to ha More

by Jeffpc46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Vitellaro, Anthony Pappalardi
July 24, 2013

My husband and I had the best experience we have ever had a car dealership. The salesman we worked with, Spencer Merkle, was not pushy, he spent a lot of time with us and gave us a great experience in car b More

by beelite0183
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 01, 2013

Rico Rivera agreed to meet my son and I on short notice. In addition, due to my busy work schedule, Rico showed us the vehicle on a Sunday morning when the dealership would normally be closed. He let us ta More

by JASPERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rico Rivera
June 24, 2013

Worked with Adam Manhaupt and Mark Brunson at VW of Kingston to help me finalize the programing of the spare key for my 2010 Jetta a couple months back. Was so happy with the service I received I saved More

by Georg3D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Manhaupt , Marquis Brunson
June 21, 2013

I went in to Volkswagen of Kingston to look at a vehicle they had listed online. I was greeted by Rico Rivera and we went for a test ride. He was knowledgeable about the car and made me feel at ease to work More

by AnthonyR1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rico Rivera
June 19, 2013

My experience at Volkswagen of Kingston was a great one. I came in looking to purchase my first car. Rico Rivera did a great job with helping me find a car that was the perfect match for me. He always answe More

by Taszac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rico Rivera
June 15, 2013

The first time entering the dealership on a Sunday my husband and I were greeted warmly by Carlos Rodriguez who set us up with a test drive of the Passat tdi. He was extremely knowledgeable about the ve More

by Diane143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Pappalardi
June 01, 2013

This dealership went above and beyond usual expectations.The saleperson Rico even took the car that we purchased to my insurance agent for the photo inspection.He was available on his personal More

by jeanjaeger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rico Rivera
Jun 04, 2013 -

Romeo Volkswagen of Kingston responded

Thank you for your review. Rico always tries to go the extra mile for our customers. I look forward to seeing for your first service. Thank you for your business. We appreciate it very much. Elizabeth Shapiro Internet Manager 845 336 5300 ext 324

May 31, 2013

Excellent experience!! Spencer was professional and pleasant from just showing us around the lot, to test driving and eventually to the delivery of our new preowned Jetta. He was courteous and nice des More

by Spapale22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer Merkle and Joe Papalardi
Jun 04, 2013 -

Romeo Volkswagen of Kingston responded

Thank you for your review. Rico always tries to go the extra mile for our customers. I look forward to seeing for your first service. Thank you for your business. We appreciate it very much. Elizabeth Shapiro Internet Manager 845 336 5300 ext 324

Jun 04, 2013 -

Romeo Volkswagen of Kingston responded

Thank you so much for the nice review. Joe is very knowledgeable in the finance department. Spencer is amazing, he always has a smile and is ready to assist anyone. Thank you for your business, and I look forward to a long lasting relationship with you.

May 03, 2013

James is an excellent sales person, he was very informative, detail oriented on the cars and models available. the staff at Volkswagen of Kingston are great. The service department did an excell More

by 7MPR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Parkhurst, James Parkhurst
Jun 04, 2013 -

Romeo Volkswagen of Kingston responded

James has been with us over seven years. He knows the products like he knows his name! Your business is very much appreciated! Elizabeth Shapiro 845 336 5300 ext 324 www.heartvw.com Internet Manager

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