Romeo Volkswagen of Kingston

Great Customer Service! What a refreshing and pleasant experience. Tammy Phillips has to be the nicest and most professional sales person I have ever experienced in 35 years What a refreshing and pleasant experience. Tammy Phillips has to be the nicest and most professional sales person I have ever experienced in 35 years of buying cars! Right from our initial meeting she put me at ease and made me feel that my visit to the dealership was important to her. I had my guard up when I first met her and I provided no insight into my intentions as far as actually being serious about purchasing a new vehicle. She didn't seem to care.. she just wanted me to have all of the information that I needed to make a decision when I was ready. She indicated that when I was ready to buy... she would be there ready to make it all happen. WOW... how refreshing... NO PRESSURE! She worked with the sales manager Phil and ultimately provided me with what I believed to be a very fair deal to purchase a new 2015 Tiguan. She took the time to explain things, fight for me to get the best deal and went out of her way to make me happy! I will absolutely recommend Tammy and Kingston Volkswagen to all of my friends! Thanks for breaking the stereo-type of harassing car sales people! Great experience! More

Great service. Nicest car saleswoman we have ever met. We traded our Jeep Wrangler for 2015 VW GTI. Love our new car! Tammy Phillips was our customer representative. We cannot recommend her highly enough. We traded our Jeep Wrangler for 2015 VW GTI. Love our new car! Tammy Phillips was our customer representative. We cannot recommend her highly enough. Professional and accommodating, patient and very professional. It was a real pleasure meeting her and she exceeded our expectations. We have dealt with many dealerships in past years but this one was most definitely the most pleasant and stress free. If you ever need a VW contact Tammy. The woman knows her cars. She was truly wonderful! Thank you Tammy and be sure we will pass your business cards to all of our friends. Mags and Jacek More

True Customer Service I drove over two hours to buy from Tammy Phillips. From the first phone call to every email that followed she was professional, knowledgeable and trul I drove over two hours to buy from Tammy Phillips. From the first phone call to every email that followed she was professional, knowledgeable and truly kind. Always going out of her way for me. Always having time. Always listening. Always being sure to give me all the information and at the same time making the business transaction seem easy, fair and friendly. This is by far the best communication I have ever experienced in buying a car. I believe that she actually cares about me, and my Volkswagen experience. Now, now I am a fan!!!! More

Great place to buy a car Tammy should be your go-to person next time you need a vehicle. After endless hours at other dealers, I was able to make a great deal with her within Tammy should be your go-to person next time you need a vehicle. After endless hours at other dealers, I was able to make a great deal with her within minutes and I couldn't be more pleased with my new passat. All-around a very good buying experience. More

Tammy was great again. I have been doing business with this dealer for 10+ years. My last two new VWs Tammy Phillips was the sales person that helped me. I was quite happy w I have been doing business with this dealer for 10+ years. My last two new VWs Tammy Phillips was the sales person that helped me. I was quite happy with the Jetta I was driving when I saw a deal on the Passat with the new 1.8 turbo so I called Tammy. She had me come down, take a test drive and told me a ton about the car. I had to get back to work so Tammy ran the numbers and gave me a call right away. We agreed on a deal and closed promptly the next day. Tammy knows how busy I am this time of year and how little time I had. She made sure the car was ready when I got there and it only took minutes to close. I have always had great service at VW of Kingston. More

Outstanding VW TDI Passat buying expereince In my shopping experience for a 2014 VW Passat TDI SE Sedan, I worked with Shep Ozeroff to locate the hard to find the Opera Red TDI sedan with black In my shopping experience for a 2014 VW Passat TDI SE Sedan, I worked with Shep Ozeroff to locate the hard to find the Opera Red TDI sedan with black interior. Shep was very helpful, knowledgeable and friendly in providing a great shopping experience by quickly locating the exact vehicle I was looking for in addition to offering a very competitive price for this hard to find color combination. In trading my VW Jetta Sportwagon, I waas offered an excellent price that my local VW dealers could not match. Although I had to drive over 100 miles to VW Kingston, it was well worth the drive. The day of picking up my new Passat, I also had a great experience with Joe Pappalardi, who was the Finance & delivery Manager. Joe was very patient with my questions and explained the details of the tire & wheel warranty & the ding protection warranties I was interested in buying and did not try to sell me anything that i was not interested in. I highly recommend VW Kingston as providing a wonderful buying experience from locating the car to delivery and following up with the custoemr after the purchase to ensure that I did not have any issues or questions about my new VW purchase. More

New car Purchase Good overall experience. Very informative and helpful. No pressure sales approach. I would definitely purchase from here again if ever in the market f Good overall experience. Very informative and helpful. No pressure sales approach. I would definitely purchase from here again if ever in the market for another Volkswagen. More

Volkswagen CC - Luxury Edition Love the car!!! This is our second car with Volkswagen Kingston. We actually met Carlos about 2 years ago when we stopped in to look at their BMV X3 Love the car!!! This is our second car with Volkswagen Kingston. We actually met Carlos about 2 years ago when we stopped in to look at their BMV X3 they had on the lot. He was great to work with. So it was naturally a good fit for us to go back to VW Kingston and Carlos when we needed to trade in our older car. The VW CC is awesome. My husband says it's fun to drive. Thanks Carlos!!! See you when I'm ready to trade up on my BMW! More

Tammy took her time with us, explained everything about the car and was very thorough in her instructions with the interior display panels and all their screens. We were very happy with her service. the car and was very thorough in her instructions with the interior display panels and all their screens. We were very happy with her service. More