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Romeo Volkswagen of Kingston

Kingston, NY

4.1
322 Reviews

1249 Ulster Ave

Kingston, NY

12401

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Showing 322 reviews

March 13, 2016

Good deal, quick and easy process When we leased for the first time 3 years ago we ended up lied to by someone who (thank goodness) is no longer there. Tammy worked with us this time a More

by Sunshine121282
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Phillips, George Moylan III
Mar 25, 2016 -

Romeo Volkswagen of Kingston responded

Thank you so much for taking the time to reach out to us. We always appreciate hearing from our customers. Tammy and George truly exemplify the values of our dealership. We are so glad that they were able to help you with your new lease.

March 03, 2016

Great Service vary nice The guy who sold me my audi q5 Anthony was so nice and definitely made this a fun and easy experience . Very impressed. I would recommend them to an More

by Julie modeen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Pappalardi
Mar 10, 2016 -

Romeo Volkswagen of Kingston responded

Julie, We hope you are enjoying your Audi Q5! We are so glad to hear that Anthony made your experience at our dealership enjoyable. Please do not hesitate to contact us with any of your future automotive needs.

February 25, 2016

Exceptional, professional, friendly, helpful Tammy Philips, sales person--the best!!! Not pushy, doesn't rush you, tuned right in to what you say you want and makes it happen! Kept me informed More

by Pumpkin head
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis, Joe, Dave, Vince, Chris Vitellaro, Tammy Phillips, George Moylan III
Mar 10, 2016 -

Romeo Volkswagen of Kingston responded

Thank you for taking the time to reach out to us. Tammy truly exemplifies the values of our dealership, and we are so glad that she was able to make you feel comfortable and welcomed. We hope you will enjoy your Beetle for years to come! Please don’t hesitate to reach out for all of your future automotive needs.

February 15, 2016

By far the quickest and WORST experience I've ever had I answered an advertisement for a car listed on the internet. Tammy called the following day and advised me the car was available. I asked which model More

by Mike K.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tammy Phillips
Feb 26, 2016 -

Romeo Volkswagen of Kingston responded

Mike, We’re sorry that the model you were interested in was sold to another customer. We would be happy to help you locate another model in the future if you so choose. Thank you for taking the time to reach out to us.

February 09, 2016

Tammy Phillips goes above and beyond!!! I recently bought a new car at this dealership. The experience was great from the time I inquired in what I was interested in to the day I purchased. More

by Mreally485
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Vitellaro, Tammy Phillips, George Moylan III
Feb 22, 2016 -

Romeo Volkswagen of Kingston responded

We are so happy to hear that Tammy was able to help you with your purchase of a Volkswagen Jetta! We hope you and your mother will be able to enjoy your Jettas for many years to come. Please don’t hesitate to reach out for any of your future automotive needs!

December 07, 2015

Navigation disc We purchase the car it had no navigation disc we where promised that one would be ordered and would receive it in a few days almost 4 month's have gon More

by Liedtoo
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Rico Rivera
Dec 18, 2015 -

Romeo Volkswagen of Kingston responded

As stated in our private correspondence, we apologize for the miscommunication regarding your navigation disc. At this time, we have ordered the part but it remains back-ordered with our supplier. We will contact you when we have an update. Please do not hesitate to contact us if we can do anything for your vehicle in the meantime. We look forward to servicing your vehicle in the future.

December 05, 2015

Excellent customer service - a great experience! I came into the dealership because I was considering a VW. Tammy came over to assist us and answer questions. She is really terrific to work with - pa More

by kimme10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe, in finance - also a great experience., Tammy Phillips
Dec 18, 2015 -

Romeo Volkswagen of Kingston responded

Kimme10, We’re so glad to hear that Tammy and Joe were able to assist with your purchase of a new Volkswagen! Thank you for choosing Volkswagen of Kingston. We look forward to helping you with your future Volkswagen needs. Enjoy your new ride!

September 30, 2015

Excellent service Tammy provided excellent service. She was informative, detail oriented and very helpful, and took her time to answer all our questions. We appreciated More

by Tr290
Recommend Dealer
Yes
Employees Worked With
Tammy Phillips
Oct 07, 2015 -

Romeo Volkswagen of Kingston responded

Hi Tr290, We are so happy that Tammy was able to answer all of your questions and give you an enjoyable experience with us! We appreciate you taking the time to write us a review. Please let us know how else we could be of service to you. We hope you’ll continue to think of us for maintenance down the road, and look forward to many more years of working together.

August 19, 2015

Professional, excellent customer service I called Kingston VW Sunday 8/16, I received a follow up text 8/17 from Tammy. Tammy was professional and made our experience a very good one! She had More

by Lexie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Phillips
Aug 24, 2015 -

Romeo Volkswagen of Kingston responded

Hi Lexie, Thank you for taking the time to leave a review. We are so glad that Tammy and Joe were able to help you find a car you love! We always strive to provide a seamless experience. Please let us know if there’s anything else we can do for you or your vehicle.

July 14, 2015

Great Service and Excellent people I went the dealership for the car I wanted with the options that I was looking for. Even through the one was looking for was not in stock.Sales Consu More

by AmonH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Pappalardi, Michael Palladino
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