Romeo Volkswagen of Kingston
Kingston, NY
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Good deal, quick and easy process When we leased for the first time 3 years ago we ended up lied to by someone who (thank goodness) is no longer there. Tammy worked with us this time a When we leased for the first time 3 years ago we ended up lied to by someone who (thank goodness) is no longer there. Tammy worked with us this time and she was amazing. George Moylan was also helpful and they worked with us to make sure we were happy. Tammy went above and beyond. She even told me to text her with any questions. Be of her we will most likely return to VW and this dealership in particular. More
Great Service vary nice The guy who sold me my audi q5 Anthony was so nice and definitely made this a fun and easy experience . Very impressed. I would recommend them to an The guy who sold me my audi q5 Anthony was so nice and definitely made this a fun and easy experience . Very impressed. I would recommend them to any one.I drove an hour and a half to come here and it was definitely worth the drive, I would do it again for sure ! More
Exceptional, professional, friendly, helpful Tammy Philips, sales person--the best!!! Not pushy, doesn't rush you, tuned right in to what you say you want and makes it happen! Kept me informed Tammy Philips, sales person--the best!!! Not pushy, doesn't rush you, tuned right in to what you say you want and makes it happen! Kept me informed every step of the way, what was going on with my new car order and made sure everything was perfect! Knowledgeable, friendly, and honest. Everyone there treated me as if I was 'special'; and to think I wasn't even thinking of going there for my new VW Beetle! More
By far the quickest and WORST experience I've ever had I answered an advertisement for a car listed on the internet. Tammy called the following day and advised me the car was available. I asked which model I answered an advertisement for a car listed on the internet. Tammy called the following day and advised me the car was available. I asked which model, how many miles and how much the car was (as this information was not listed in the ad), and she did not have ONE of the answers to the three questions. She promised she would get back to me as soon as that information was available. One week later, Tammy EMAILED me that she was sorry the car had been sold and as soon as the "next one" became available, she would let me know. My response: "Don't ever contact me again". More
Tammy Phillips goes above and beyond!!! I recently bought a new car at this dealership. The experience was great from the time I inquired in what I was interested in to the day I purchased. I recently bought a new car at this dealership. The experience was great from the time I inquired in what I was interested in to the day I purchased. My sales person Tammy Phillips went above and beyond just trying to sell me a car. She was friendly, knowledgable, caring and just all around a real person. I've met many salespersons over the years most of them just want there commission and don't care what happens after that signature is on that paper, not Tammy I inquired in a Jetta and or Passat. Then after 4 months I went back to see her not only did she remember my name what I was interested in and what my concerns were she wanted to know how my mother was. That in my mind is just great! My mother bought a new Jetta a few years ago and Tammy was there every step of the way. I also decided in a Jetta and she was right there to explain anything and everything. Even after I signed and have had my car now for 3 weeks she still texts me to make sure everything is okay and answers me right away if I need a question answered. I will most definitely recommend Tammy to anyone I know or don't know that is interested in a new or used car! I hope this has been informative to anyone who is interested in finding a new or used car at this dealership I know that I was thrilled to be recommended to Tammy Phillips. Thanks again Tammy!. More
Navigation disc We purchase the car it had no navigation disc we where promised that one would be ordered and would receive it in a few days almost 4 month's have gon We purchase the car it had no navigation disc we where promised that one would be ordered and would receive it in a few days almost 4 month's have gone by still no disc We like and will still buy VWs but never from this dealership again More
Excellent customer service - a great experience! I came into the dealership because I was considering a VW. Tammy came over to assist us and answer questions. She is really terrific to work with - pa I came into the dealership because I was considering a VW. Tammy came over to assist us and answer questions. She is really terrific to work with - patient, professional, and knows the cars! A pleasure to work with. When we came in to pick up the car, Tammy really made it a fun and stress-free experience. More
Excellent service Tammy provided excellent service. She was informative, detail oriented and very helpful, and took her time to answer all our questions. We appreciated Tammy provided excellent service. She was informative, detail oriented and very helpful, and took her time to answer all our questions. We appreciated her professionalism and knowledge. We are very satisfied with our experience. More
Professional, excellent customer service I called Kingston VW Sunday 8/16, I received a follow up text 8/17 from Tammy. Tammy was professional and made our experience a very good one! She had I called Kingston VW Sunday 8/16, I received a follow up text 8/17 from Tammy. Tammy was professional and made our experience a very good one! She had everything ready to go and no waiting involved. My husband and I have two young children (4 and 6 years old). Joe, in finance was patient and gave our children paper and markers to color with as he completed our paperwork! We love our new VW Sportwagon Manual TDI SE:) More
Great Service and Excellent people I went the dealership for the car I wanted with the options that I was looking for. Even through the one was looking for was not in stock.Sales Consu I went the dealership for the car I wanted with the options that I was looking for. Even through the one was looking for was not in stock.Sales Consultant Micheal Palladino seach and found the Car I wanted.I also got a better financing through them. I would recommend Volkswagen of Kingston to everybody who is looking for great and reliable vehicles. More