Romeo Volkswagen of Kingston

Johnny Casale, Sales Great deal and great experience working with Johnny Casale who hung with this difficult customer every step of the way. I felt he was on my side (rare Great deal and great experience working with Johnny Casale who hung with this difficult customer every step of the way. I felt he was on my side (rare for a salesguy) and helped me get the deal I was after. (Stay away from the weekend manager BTW.) More

Look No Further My girlfriend and I have been looking to lease a car We've found that salesmen/women either pressure You into something you don't really like or My girlfriend and I have been looking to lease a car We've found that salesmen/women either pressure You into something you don't really like or Ignore you completely That all ended the moment we met Johnny Casale In the parking lot of Volkswagen of Kingston When we shook hands & it was like an old friend I haven't seen in years Johnny is honest & straight foreward Two traits wich seem lost in todays world Look I'm not gonna ramble on about the entire day I'll just say this Johnny put us in a 2017 Tiguan we absolutely love That was a week ago now its parked outside We can afford it We Love it & its fully covered Go to Volkswagen of Kingston Ask For Johnny Casale More

great place to get a car I recently traded in my Chevy Cobalt for a VW Jetta, and the staff at VW of Kingston was phenomenal in helping me find the right car. My brother had l I recently traded in my Chevy Cobalt for a VW Jetta, and the staff at VW of Kingston was phenomenal in helping me find the right car. My brother had leased a car from them several years ago and had a good experience, which helped me decide to check them out. I got a great deal on a used Jetta and would recommend this dealership to anyone looking for More

Good selection of VWs, knowledgable staff My wife and I went to VW of Kingston to test drive the Golf Sportwagen and the Passat sedan. Our shopping experience was excellent from beginning to My wife and I went to VW of Kingston to test drive the Golf Sportwagen and the Passat sedan. Our shopping experience was excellent from beginning to end. Both cars were available for us to test drive, and even on the highway. The pricing was presented quickly and clearly. We ultimately did not buy a car because we were looking for an all wheel drive wagon, and the VW Golf Alltrack had not started shipping yet. We ended up buying a different make of car, but I would go back to this dealership in the future if I was in the market for a VW. More

My Sales Rep My sales rep was fantastic-not only did she get me the exact car and color I wanted but she got me the best price and showed me all the cars I might b My sales rep was fantastic-not only did she get me the exact car and color I wanted but she got me the best price and showed me all the cars I might be interested in and test drove several with me. She couldn't have done a better job on my behalf. More

Honesty and fairness in a car dealership I moved to the capital district 3 years ago and have had nothing but issues from the VW dealers here. We all know the "huge" guy in the commercials i I moved to the capital district 3 years ago and have had nothing but issues from the VW dealers here. We all know the "huge" guy in the commercials in Schenectady and the other dealer in Latham. When considering a new Jetta, I decided to make the 73 mile drive from home to visit VW of Kingston. I'm glad I did!!!!! The salesman Anthony and manager Chris worked diligently to arrive at a fair deal! I received a good price on my trade and bought the new Jetta for thousands under the sticker price! In fact, similar Jettas marked as "specials" by dealers in the Albany area would have cost $2,000.00 more had I bought the car here! Best 73 miles driven, I have ever driven! If you are in the market for a new VW, go to Kingston and see Anthony or Chris. You will be glad you did. More

Excellent all around experience Working with Tammy was like buying from an older sister. I felt heard and taken care of, there was no pushing and excellent communication. We are very Working with Tammy was like buying from an older sister. I felt heard and taken care of, there was no pushing and excellent communication. We are very happy with the vehicle and total experience. Thanks VW of Kingston, love my new wheels! More

Tammy Awesome Tammy. Always nice to see her and have her work on quotes when necessary. Will be back again and again for the next GTI :) Awesome Tammy. Always nice to see her and have her work on quotes when necessary. Will be back again and again for the next GTI :) More

Come at the end of the month; get a great deal!! I was leary of going back to a VW after my experiences with another Hudson Valley area VW dealer. I read the reviews on here and other review sites, I was leary of going back to a VW after my experiences with another Hudson Valley area VW dealer. I read the reviews on here and other review sites, and decided to give this dealer a shot. I first dealt with the MC Reopell, who was very friendly, helpful and reassuring when I had questions or doubts. She set up an appointment for me, and when I showed up, I met George (the certified sales manager, whose face I knew from the dealer website), who introduced me to Anthony P who would be my salesman. I didn't know where to go when I entered the showroom, but George was the first person I saw, and he was ready with a smile to help. I started out looking at GTIs with Anthony. Anthony proved to be very knowledgeable about VWs (and 80s music), and also understanding of my situation and financial limitations. He showed me all the features of the GTI like a pro. When we got back, he ran numbers with Chris (general sales manager), and the numbers didn't line up with what I wanted to and was able to pay. I had him run numbers on other cars and they too did not come low enough. Chris came over at one point and I found him much friendlier than I'd expect from a general sales manager. They also had hotdogs and hamburgers grilling out front, which was a nice touch (they only have that at certain times, not every day). Anthony spent a long time trying to make a deal for me, but it just wasn't working for what I had on my end and what they could do on theirs. I bid farewell and sailed into the sunset (aka Barnes & Noble). I of course was still curious about what they could do for me and what I could get into. I texted Anthony and had him run numbers on a base Golf with sunroof. I didn't like the numbers and bid farewell again. The next day I get a call and text from Anthony saying that Chris V is waving the white flag (for the month?) and wants to make a deal. He gives a number closer to what I was looking for, but I really didn't want to pay that much for a base Golf with sunroof. I asked if he could match or come close on the next trim level up. I really didn't expect them to want to deal with me at this point (if not much earlier too), but I got a text from Anthony the next morning with a quote not far off from what I would've expected. I came in, test drove the Golf SE, and then signed on the line (a good 20 times). I met with Joe the finance manager (who happens to be Anthony's brother) who was also very nice and helpful. He tried to get me to add an extended warranty package onto my lease, but I ended up declining since they were all too expensive for me, even with him discounting them. He had me come back in 2 hours which would give them time to prep the car and get the lease and insurance details settled. All in all, this place had it more together than other dealers I've been too, especially for the end of the month. They are very organized and have people in the background, like MC Reopell and George Moylan, who are making sure things go smoothly and are organized right. I ended up getting a very good deal for the car I ended up leasing. Though my payments are higher than I wanted (or will have an easy time paying), they are low for my mediocre credit, negative equity trade and the car I got, which is practically a luxury car, at least compared to all of my other past cars. The Golf TSI SE is close to loaded, with a panoramic moonroof, heated leatherette seats, bright headlights and foglights (and these are not even the xenon lights), automatic wipers, Fender stereo and other high-end features you don't typically find on such an inexpensive car. The car also rides a lot nicer than most other cars I've had. Get to this dealer now!!!! More