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Romeo Volkswagen of Kingston

Kingston, NY

4.1
323 Reviews

1249 Ulster Ave

Kingston, NY

12401

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Showing 323 reviews

March 08, 2017

Great experience This is the third car we have bought with Tammy Phillips, she is wonderful. Very easy to work with. We have looked at other dealerships and keep goi More

by freckles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Phillips
Mar 13, 2017 -

Romeo Volkswagen of Kingston responded

Hello, We’re excited to hear that you had such a great experience, and that you’ve just worked with Tammy on your third Volkswagen. She really is wonderful as she takes care of customer needs so easily. We truly value your recommendation, and hope to see you again next time!

March 07, 2017

Sorta good, sort of frustrating Overall, I found a car I really like. Johnny Casale did a good job. But, after a week of driving the car, my tire blew out and nobody knows why. The p More

by Kaiserm79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcy, Johnny Casale
Mar 13, 2017 -

Romeo Volkswagen of Kingston responded

Hello, While we’re happy that Johnny did a good job in finding you a car you like, we are sorry to hear of your tire troubles. We strive to sell only top-quality used vehicles to our customers. Please feel free to reach out to george@vwofkingston.net with any used car concerns you do have. We look forward to talking with you further.

March 07, 2017

Great job They made it easy and fast!! Johnny is really funny and easy to talk to!! When test driving the car he let me ride on snow to see how the car handled! More

by meggiery
Recommend Dealer
Yes
Employees Worked With
Johnny Casale
Mar 13, 2017 -

Romeo Volkswagen of Kingston responded

Hello, Thank you for your awesome test drive story! Johnny’s hilarity and willingness to show you how the car truly handles really makes the car-buying experience unique. Enjoy that new car and be sure to see us again if you need anything.

March 06, 2017

Feeling like Family at VW of Kingston Every time I walk into VW of Kingston I am greeted with warm smiles and hellos. I recently Bought a 2017 Golf from Tammy and my family and I have boug More

by A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Pappalardi (5 Stars), Marquis Brunson, Chris Vitellaro, Rico Rivera, Tammy Phillips, Anthony Pappalardi, Pete Navins, Andrey Belikov, George Moylan III, MC Reopell, Michael Block, Hillary Nauta
Mar 13, 2017 -

Romeo Volkswagen of Kingston responded

Hello, We are so delighted to hear your story of working with Tammy on nine Volkswagens over the years. Wow! At VW of Kingston we love treating our customers just like family, and Tammy does that so exceptionally well. Her fantastic follow-up is always the icing on the cake. Enjoy your new 2017 VW Golf; we can’t wait to see you again!

March 06, 2017

Good experience !!! I had in mind exactly what I wanted but they did not have it so I was willing to compromise but they found exactly what I was looking for in a very sh More

by nawelding
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Casale
Mar 13, 2017 -

Romeo Volkswagen of Kingston responded

Hello, Thank you for working with VW of Kingston. We’re so happy we were able to find you the right vehicle with no compromise in such a short time. We strive to go above and beyond to find our customers’ perfect match. Enjoy your new vehicle, and be sure to come see us again!

March 02, 2017

Great experience We have gotten every VW from Tammy. She is honest, helpful and accommodating. Her follow up is terrific. We would never buy from anyone else. More

by Ingotham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Phillips
Mar 06, 2017 -

Romeo Volkswagen of Kingston responded

Hello, We are happy to hear that you’ve gotten all of your Volkswagens with Tammy! Her honest and accommodating customer service is hard to beat, and we’re glad her follow up process was terrific for you. Thank you for choosing Volkswagen of Kingston, today and in the future!

March 01, 2017

Very nice and accommodating! I have bought a few cars from heart VW and the reason is simple bc I love VW and I love the way I'm treated there. I bought all my cars from Tammy More

by Karen1021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All very nice and helpful!, Marquis Brunson, Chris Vitellaro, Tammy Phillips, Pete Navins, Hillary Nauta
Mar 06, 2017 -

Romeo Volkswagen of Kingston responded

Hi Karen, We’re are so thankful for your wonderful story, and to hear of Tammy’s incredible knowledge and willingness to go the extra mile for you. Congratulations on your growing family! Enjoy your Volkswagen Passat, and we can’t wait to see you again when the new VW Tiguan comes out.

February 28, 2017

My third VW from Volkswagen of Kingston It is a pleasure to buy and service our car in such a beautiful and clean facility . Somehow they have removed the anxiety associated with auto dealer More

by Woodstock VW owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Phillips, George Moylan III
Mar 06, 2017 -

Romeo Volkswagen of Kingston responded

Hello, We’re so glad to hear that you’ve worked with us in the past on three Volkswagen purchases. Our goal is to make sure our dealership is clean and anxiety-free for each and every customer, and we are happy that was your experience. On top of that, Tammy’s knowledgeable and honest customer service goes above and beyond! Enjoy your new vehicle, and be sure to come see us again.

February 28, 2017

Tammy is the best Tammy was absolutely wonderful, She made buying a car easy and fun and her follow through was excellent. I would definitely recommend her and the dea More

by Bangles12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Phillips
Mar 06, 2017 -

Romeo Volkswagen of Kingston responded

Hello, Thank you for making the trip up to see us at Volkswagen of Kingston. Tammy’s excellence certainly goes beyond the in-person dealership experience! Your recommendation means a lot to us, and be sure to contact us again with any and all future Volkswagen needs.

February 27, 2017

Deal with Tammy! I've bought several vehicles from this dealership, and always from Tammy. She has a genuine desire to help you get the best deal and has a very "no h More

by soxfan21
Recommend Dealer
Yes
Employees Worked With
Tammy Phillips
Mar 06, 2017 -

Romeo Volkswagen of Kingston responded

Hello, Thank you for trusting Volkswagen of Kingston with your last few vehicle purchases. We are also thankful for Tammy’s helpfulness and dedication to getting you the best deal possible. Enjoy your new vehicle; we can’t wait to see you again!

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