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Romeo Volkswagen of Kingston

Kingston, NY

4.1
323 Reviews

1249 Ulster Ave

Kingston, NY

12401

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Showing 323 reviews

September 18, 2023

I have a traumatic brain injury and my sales consultant Casmir did an awesome job. The financing of my perfect vehicle was easy and painless. All my needs was an concern, Casimir seen I was struggling wit More

by William insanefatguy Brown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casimir
Sep 21, 2023 -

Romeo Volkswagen of Kingston responded

Thank you for sharing your positive experience! We're delighted to hear that Casimir provided exceptional service, taking your needs and situation into consideration. Your recommendation is greatly appreciated, and we're here for you and anyone you refer in the future. Enjoy your perfect vehicle, and if you ever have more questions or require assistance, please feel free to reach out. Best Regards, Your Team at Romeo Volkswagen of Kingston

August 16, 2023

I did not go expecting to get a new vehicle that day but Rico showed me a vehicle that I loved. He got my payments right where I wanted them. He was patient and helpful. Explained everything to me about the More

by psedlak3418
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RICO
Aug 21, 2023 -

Romeo Volkswagen of Kingston responded

Hello, Thank you so much for sharing your experience with us! We're thrilled to hear that Rico and Tony at Romeo Volkswagen of Kingston provided you with exceptional service. It's wonderful that Rico was able to show you a vehicle you loved and work with you to get your payments just where you wanted them. We're glad to know that their patience, helpfulness, and thorough explanations made your car-buying experience a positive one. Your first VW is an exciting step, and we're confident that you'll have a great journey with it. If you ever have any questions, need assistance, or want to share your experiences, please don't hesitate to reach out. We value your business and trust in us, and we're here to support you along the way. Congratulations on your new vehicle from all of us at Romeo Volkswagen of Kingston!

June 30, 2023

Great Experience Thanks to Kirk East. He was extremely knowledgeable, professional and friendly. Kirk was able to explain and demonstrate all the Tiguan’s new technology and features for More

by debi622
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kirk East
Jul 05, 2023 -

Romeo Volkswagen of Kingston responded

Hello, thank you so much for your praise and kind comments about Kirk! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

May 31, 2023

First time visiting Romeo VW. Traveled 3 hours and was well worth the trip. Staff is professional, friendly and knowledgeable. Nicole was extremely knowledgeable of the vehicle we More

by Sue and Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom in finance, Nicole Palladino
May 31, 2023 -

Romeo Volkswagen of Kingston responded

Hello Sue and Mike, thank you so much for your praise and kind comments about Nicole! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

April 19, 2023

awful experience. Had the car in at 8am. Wasn't "finished" until 5pm. only 1 of my 4 issues were actually fixed. this was the 3rd time my passenger seatbelt was looked More

by jcregan1020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marquis Brunson, Chris Vitellaro, Anthony Pappalardi
Apr 21, 2023 -

Romeo Volkswagen of Kingston responded

We are sorry to hear that you felt you waited too long. We certainly did not want you waiting any longer than necessary. If you feel that you would like to re-address some of the concerns with your vehicle, please reach out to Marquis, our Service Manager.

January 30, 2023

We are up to three cars sold to us by Johnny Casale and counting! Johnny has been great to work with each time. He's knowledgeable and makes the process as easy as possible with lots of laughs along the More

by Sternjs
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Johnny Casale
Jan 31, 2023 -

Romeo Volkswagen of Kingston responded

Thank you so much for your praise and kind comments about Johnny! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

January 16, 2023

This is the third VW that I have purchased from Jim Parkhurst. Jim is extremely professional, knowledgeable, and personable. He goes out of his way to take the time to answer our questions from the mom More

by EJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Parkhurst
Jan 17, 2023 -

Romeo Volkswagen of Kingston responded

Hi EJ, Thanks for your praise and kind comments about Jim! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 22, 2022

Johnny Casale is an incredible person. ..funny and knowledge and an all around good guy and great salesman. Romeo VW is lucky to have him! When I'm ready to but my next Volkswagen, I'll be More

by blanche conley
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Johnny Casale
Dec 22, 2022 -

Romeo Volkswagen of Kingston responded

Thank you so much for your praise and kind comments about Johnny! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

December 21, 2022

I just purchased a used car from Romeo Volkswagen, and Tammy and Valarie never had me second guess! Their thoughtful insight and knowledge about the entire process was amazing. Tammy was such a great lead More

by Hannah Barlow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valarie, Tammy Phillips
Dec 22, 2022 -

Romeo Volkswagen of Kingston responded

Hi Hannah, Hi Hannah, Thanks for your praise and kind comments about Tammy and Valarie! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 12, 2022

Johnny Casale is a great car salesperson I have ever bought a car from. He is funny. He makes the process so easy and stress free! I would recommend him to anyone who's looking to purchase a car from R More

by auntcoocoo11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Casale, George Moylan III
Dec 14, 2022 -

Romeo Volkswagen of Kingston responded

Hi, thanks for your praise and kind comments about Johnny! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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