138 Reviews of Glens Falls Toyota - Service Center
Consistant Quality I have always been satisfied with the quality of service, having worked with GFT since 2005. I booked my service online - as usual - and requested a I have always been satisfied with the quality of service, having worked with GFT since 2005. I booked my service online - as usual - and requested a car for the day, as I am on the road. I was informed there were no vehicles available... that slowed my day up considerably as in the past I've always been given a car. Also, I was somewhat disappointed that the tires I had installed through GFT specifically with "Road Hazard Warranty" gave only $30+ for a $130 new tire. More
very friendly and professional I always have had good service here. in Addition this time I had another service employee help to understand and set up the Bluetooth/CP connections. I always have had good service here. in Addition this time I had another service employee help to understand and set up the Bluetooth/CP connections. I wish I could remember her name but she was extremely helpful, knowledgeable, friendly and patient. More
5000 Mile service Car was taken in shortly after my appointment and returned in a timely manner.Car was as clean as when i delivered it, found no grease inside or outsi Car was taken in shortly after my appointment and returned in a timely manner.Car was as clean as when i delivered it, found no grease inside or outside of the vehicle. More
Always very professional and fair Glens Falls Toyota is always fair, professional and accomodating. They give you a fair estimate of time, do what they say they're going to do, and che Glens Falls Toyota is always fair, professional and accomodating. They give you a fair estimate of time, do what they say they're going to do, and check your car for related problems. More
oil change and snow tire removal Had a 10AM appointment for oil change and removal of snow tires. I advised I would wait for the car since the service would take a little over an hour Had a 10AM appointment for oil change and removal of snow tires. I advised I would wait for the car since the service would take a little over an hour according to the service writer. I used a table to do some work in the showroom area. The service work on the car took a little over an hour and the service manager came out to advise me that my car was ready. A NY State inspection was done on the car. I had forgot about the inspection and was pleased that the service tech checked and performed the inspection. Car was parked just outside the service entrance. More
to long i think that if you have an appointment at a given time that should be honored or it takes a long time to do the services and you have nowhere to go b i think that if you have an appointment at a given time that should be honored or it takes a long time to do the services and you have nowhere to go but sit and wait More
Best customer service I went to Glens falls Toyota service center to take care of a recall, Jim the service manager was very helpful , knowledgeable and professional. Every I went to Glens falls Toyota service center to take care of a recall, Jim the service manager was very helpful , knowledgeable and professional. Everyone there provided excellent customer service, would highly recommend Glens falls Toyota . Very positive experience More
Great visit Quick service . I was in and out. Everyone is so friendly and they don’t try to upsell you on everything . I love Glens Falls Toyota Quick service . I was in and out. Everyone is so friendly and they don’t try to upsell you on everything . I love Glens Falls Toyota More
Pre-trip service Needed oil change and checkup prior to a trip. Air and fluid levels were checked and adjusted and service completed in less than an hour. Needed oil change and checkup prior to a trip. Air and fluid levels were checked and adjusted and service completed in less than an hour. More
Keeping my 2002 Tacoma going long and strong. Short and sweet: Tho' it's a bit of a distance for me (two other Toyota dealerships are closer... in fact, I pass one on my way), the pleasant, friend Short and sweet: Tho' it's a bit of a distance for me (two other Toyota dealerships are closer... in fact, I pass one on my way), the pleasant, friendly, informative service is well worth the drive. More