Romeo Toyota of Glens Falls

Great They are always willing to work with my schedule and confirm which services are really needed they do a great job! I appreciate their attention to det They are always willing to work with my schedule and confirm which services are really needed they do a great job! I appreciate their attention to detail More

New car Had a great and easy experience buying my first car there. My parents live in Las Vegas and they are the ones who paid for the car. Everything was don Had a great and easy experience buying my first car there. My parents live in Las Vegas and they are the ones who paid for the car. Everything was done over the phone and my parents were very pleased with the negotiations and I'm very Thrilled with my new 2018 Camry. Nicole was super cool and pleasant while she showed me everything that I needed for my comfort as we sat in the car going over all the programs. More

Comfortable Overall it was a very easy,pleasant ,sales experience. I shopped around and Nicole made it very easy to for me to make a decision on the right vehi Overall it was a very easy,pleasant ,sales experience. I shopped around and Nicole made it very easy to for me to make a decision on the right vehicle not just one that was in stock. More

Very easy and comfortable. Joe Taylor was my salesman and he made the whole process very comfortable. He was very knowledgeable and was able to walk me through all of the inter Joe Taylor was my salesman and he made the whole process very comfortable. He was very knowledgeable and was able to walk me through all of the interior equipment It was quick and easy and I thought I got a fair deal. When I wear this truck out, I'll be back. More

informative, pleasant, no pressure, customer friendly In all respects it was a most pleasent experience purchasing a Camry from Joe Taylor and Glens Falls Toyota. Joe was considerate, accomodating and wan In all respects it was a most pleasent experience purchasing a Camry from Joe Taylor and Glens Falls Toyota. Joe was considerate, accomodating and wanted to help us purchase the car we wanted with the features we wanted. He was infomative and if he did not know the answer to a particular question he got us the information we requested in a timely manner. When we picked up the car he spent a great deal of time with us making sure we understood all we needed to know about our new Camry so we could safely drive away. We visited the dealership three times before purchasing our car and every time it was a pleasure to work with Joe. More

Tundra wipers I called on short notice because my drivers side wiper was not working. It was the Monday after the Superbowl. They got me in by appointment within 30 I called on short notice because my drivers side wiper was not working. It was the Monday after the Superbowl. They got me in by appointment within 30 minutes of calling them. Within 15 minutes my tee uck was fixed, I was in their system and I was walking out the door. Great experience. More

Friendly and accomodating establishment. I am usually impressed with this Toyota dealer and it's service area. This time though I was a little disappointed. I actually drove over to make an I am usually impressed with this Toyota dealer and it's service area. This time though I was a little disappointed. I actually drove over to make an appointment to have my leased cars 40K mile service done. At the same time I told the receptionist about the chrome bubbling on the trunk lid of my 2016 Camry. Nobody came out to look at it at that time. When I took my car in for servicing I was told the part would cost over $225 and would have to be ordered and it wasn't covered under the basic warranty. I told this same receptionist I thought that since the chrome was bubbling up off of whatever it was affixed to, it would be a problem associated with the manufacturer of the part and nothing to do with me. She called the service manager out to look at it and he came outside and took pictures of the part. I told him the same thing. I didn't cause the chrome to bubble up, it had to be a manufacturing problem. He told me not to worry about it and he'd look into it and see what he could do. I think someone should have come out and looked at it the first time when I made the appointment. That way, if they were going to fix the part the would have already ordered it. Now, if they want to fix it (AT THEIR OWN COST) I will have to make another appointment and come back to get it done. Could have been fixed at this appointment if I were going to get it done. More

Positive as always. We've always been very pleased with the service we receive at Glens Falls Toyota. They're courteous and efficient and well qualified and always explai We've always been very pleased with the service we receive at Glens Falls Toyota. They're courteous and efficient and well qualified and always explain everything so we can fully understand our service needs. More

In and out. Smooth transaction. Vehicle was ready when promised. Sales associate was honest and easy to deal with. Laid back attitude. No pressure sales. Would h Smooth transaction. Vehicle was ready when promised. Sales associate was honest and easy to deal with. Laid back attitude. No pressure sales. Would highly recommend. More

great employees Heather is excellent to deal with; friendly, professional and efficient. I have always been treated extremely well by Jim, service manager. I have b Heather is excellent to deal with; friendly, professional and efficient. I have always been treated extremely well by Jim, service manager. I have been going to Glens Falls Toyota since 2009 (When I moved to the area) and I trust Jim completely; He is the BEST! More