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Romeo Toyota of Glens Falls

Glens Falls, NY

3.8
785 Reviews

169 Broad Street

Glens Falls, NY

12801

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785 Reviews of Romeo Toyota of Glens Falls

April 12, 2018

Great visit Quick service . I was in and out. Everyone is so friendly and they don’t try to upsell you on everything . I love Glens Falls Toyota More

by lafemme508
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Someone in service
April 12, 2018

to long i think that if you have an appointment at a given time that should be honored or it takes a long time to do the services and you have nowhere to go b More

by kyzcange
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ben Fuller
April 12, 2018

Pre-trip service Needed oil change and checkup prior to a trip. Air and fluid levels were checked and adjusted and service completed in less than an hour. More

by OBRIANLG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Stegman
April 11, 2018

The Best dealership we have ever bought a vehicle from We were impressed by the friendliness and politeness of the two employees that worked with us to make the deal, Joe Taylor and Paul Wilkins. More

by S. Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Wilkins , Ben Fuller, Joe Taylor
April 10, 2018

My third Toyota I like this dealership. Their service department is top notch.. Excellent sales personnel. I have bought three vehicles there. Loved all of them. More

by Ilovetoyota3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Lebowitz, Joe Taylor
April 10, 2018

Great Service Great service, they never mislead me or tell me to replace anything that I do not need. I have never gone away with any issues. The only reason I rate More

by LEAHMSHEA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not Sure
Apr 10, 2018 -

Romeo Toyota of Glens Falls responded

Dear Leahmshea, Thanks for your feedback and comments. We have expanded our service support staff from our original two people (Jim our service manager, and one service writer), to Jim and three other support staff. Not being able to answer the amount of calls was a bad thing, and I would hope that the problems you described with making an appointment have been resolved or lessened. You can also make an appointment on line on our website if you didn't know. Thanks, Howard

April 09, 2018

35,000 service and check brakes Service department is honest with all factors of service. Appointments are always prompt and courteous when waiting for vehicles. They always explain More

by bobkurtz52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Taylor
April 09, 2018

Recall on Frame Worked with Jim Stegman who is great, all staff were excellent. I live in Saratoga and prefer to travel to Glens Falls for their Service Department. More

by RHUGGINS0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Stegman
April 09, 2018

Patient, Knowledgeable and Fair I have been to other dealers in the Capitol region and Glens Falls Toyota outshines all the others. Our salesperson Nicole was patient and understand More

by A Grateful Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There was another gentleman who assisted with the sale - I think his first name was Paul. I'm sorry I don't remember more., Ben Fuller, Nicole Pafundi
April 08, 2018

Good service and a fair deal I have been purchasing Toyota's from Glens Falls Toyota for more than 15 years, The dealership offers a great space, convenience and great selection. More

by Car nut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Fuller, Joe Taylor
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