Romeo Nissan

I received immediate assistance from Gary. He asked me what I was interested in looking at and setup test drive with a car that had the options I expressed interest in. During the test drive Gary provide what I was interested in looking at and setup test drive with a car that had the options I expressed interest in. During the test drive Gary provided a thorough explanation of all the key features and attributes of the Altima. As I was able to get the IBM discount the base price was soon set and once we negotiated the value of my trade in we had deal. I felt no pressure during the negotiations which added to my high rating of Gary as a sales person. Good job Gary!!! More

We purchased a new Nissan Rouge. When all was said and done, the transaction was a good one. There were a few bumps in the road along the way. We were shopping several dealerships and our major concer done, the transaction was a good one. There were a few bumps in the road along the way. We were shopping several dealerships and our major concern was price and we did inform the salesman of this. We wanted the "best Price" that Nissan would give us for the vehicle. After several back and forth conversations with the salesman and the boss we finally agreed on a price. I guess this is the sales ploy that is used. After buying several new vehicles in the past from family owned dealerships, we are used to getting a rock bottom price the first time. The other issue was the $75.00 processing fee for registering the vehicle. At the time we had to sign so many other papers we did not notice this fee and it was not pointed out to us. We would have registerd the vehicle ourselves if we knew this fee was going to be charged. I think this should be made more clear to the customer. Finally, we had a remote start installed prior to delivery of the new vehicle. After a week we had a problem with it and we called the service department. Marc from service was very helpful and stated we could bring the vehicle in the day we called. The technician who installs the remote start was helpful, friendly and very knowledgeable and said he could fix it right then. He stated it would take about 20 minutes if I didn't mind waiting, which I didn't. When he brought it back it was fixed. He tried it with me several times to make sure it worked and to make sure I knew how to start it. He was great and I hope any other service issues I have go as smoothly as this one did. I wish I could remember his name. More

I started talking to Kingston Nissan from the web early in the week. I had seen their signs about no hassle car ownership and as someone with less than perfect credit history, I knew getting a new car was in the week. I had seen their signs about no hassle car ownership and as someone with less than perfect credit history, I knew getting a new car was going to be an up-hill battle. My credit tanked when I took a job in NY and my income was slashed by more than $10,000 a year but all of my expenses shot up. For obvious reasons, juggling my credit became a problem and I took a few dings to my credit score. Instead of treating me like a FICO score, Robert treated me like a person needing a new car. Robert and the business manager not only got me the car I wanted, at a good price, but also worked with me to get the thing financed. When all was said and done, I had a car payment that was realistic and a great new car. I can honestly say that it was refreshing to deal with people who looked beyond credit company logarithms that no one can really explain. Overall, I am VERY satisfied with Kingston Nissan and would highly recommend me them to anyone with less than stellar credit who is looking for a new car. If you happen to have stellar credit, they're good for those people too! More

Everyone at Kingston Nissan was excellent. Steve Pinto explained to me everything I needed prior to my coming to the dealership. Richard Gordon determined my needs and helped me find a car I could afford explained to me everything I needed prior to my coming to the dealership. Richard Gordon determined my needs and helped me find a car I could afford. He called to review what i needed to bring so I could pick up my car and Jillian Caltagirone saved me from having to wait when I arrived before my appointment. Good job! More

I love being part of a Family! The Kingston Nissan Family! I just bought a 2011 Nissan Juke. Rob Rolleri was fantastic to deal. No pressure, allowed us to look at several cars then tell him want we wa Family! I just bought a 2011 Nissan Juke. Rob Rolleri was fantastic to deal. No pressure, allowed us to look at several cars then tell him want we wanted, the deal we want and he made it happen. We met several other people while we were there and sorry but the names escape me. I really felt like what we wanted and needed mattered. Fastest easiest car buy experience I've ever had. You need a car? The only dealer to go to is Kingston Nissan! More

They overcharge for services they don't perform or parts they don't put on, while they make you wait with other irrate customers. Steve in service charged me for tire weights,which should have been included they don't put on, while they make you wait with other irrate customers. Steve in service charged me for tire weights,which should have been included in the price. I brought my Nissan to another place the day after service and had it checked over. They pointed out to me that the parts hadn't been put on my car, that I was charged for at kingston nissan. I went back to complain,and Anthony was obnoxious. I waited 45 minutes while they put the part in. The mechanic brought me to show me the part had been put in, and I told him it doesn't look like the part in the picture I took the day before(which was rusty and corroded). If you bring your car here for service, make sure you have it checked to see if they really performed the service or replaced the part. This place is the biggest scam and gives nissan a horrible name!!!!!!!!!! More

no waiting for some one to talk to sales man greets you as soon as you walk in you tell him what your looking for he finds it ask for Robert Rolleri great service as soon as you walk in you tell him what your looking for he finds it ask for Robert Rolleri great service More

Very Satisfied Customer!! I went to Kingston Nissan with little hope due to the fact that I've had bad luck with dealers in the past. But this time, I was pleasantly surprised. After making the appointment little hope due to the fact that I've had bad luck with dealers in the past. But this time, I was pleasantly surprised. After making the appointment with Steven Pinto, I went there and right away I was helped and Steven came to greet us. We then went to meet with the finance manager, Richard Greenstein. Both Steven and Richard were very personable and friendly. The whole financing experience can be very intimidating, but Richard made the experience painless. He was able to get me the financing that I needed after hearing 'no' from other dealers, and I am now able to rebuild my credit. The entire atmosphere of Kingston Nissan was very comfortable and I am definitely going to be using them in the future. They did not pressure me at all and they were very respectful. I would recommend Kingston Nissan to anybody looking for a new vehicle, and Steven and Richard are the reason why! AND - Kingston Nissan calls you family after your purchase for good reason....they have free oil changes for the life of owning the car!!! I will DEFINITELY be using them for servicing as well, even though I live an hour and a half away, it will be worth it.... Thank you so much for this wonderful car-buying experience -- it was a pleasure doing business with all of you!!! More

I HAD JENN PECK AS A SALEWOMAN AT KINGSTON NISSAN IN KINGSTON NY. I HIGHLY RECOMMEND HER. SHE PICKED OUT THE PERFECT CAR FOR ME AND MY REQUESTS IN A CAR. I AM IMPRESSED IN EVERYTHING JENN AND KINGSTON N KINGSTON NY. I HIGHLY RECOMMEND HER. SHE PICKED OUT THE PERFECT CAR FOR ME AND MY REQUESTS IN A CAR. I AM IMPRESSED IN EVERYTHING JENN AND KINGSTON NISSAN DID. JENN MADE ME A GREAT DEAL AND I WAS 100% HAPPY WITH HER SERVICE. VERY FRIENDLY AND NICE. WORKED WELL WITH ME, THANK YOU JENN. SINCERELY TREVOR T. More

My husband and I were in Kingston Nissan last week and we had a very smooth and pleasant experience. Richard Greenstein was our sales person and he was just great! He answered all of our questions and did e had a very smooth and pleasant experience. Richard Greenstein was our sales person and he was just great! He answered all of our questions and did everything he could to get us in the vehicle that was right for us. He was polite and very courteous. We will recommend this dealership and especially Richard Greenstein to our family and friends. Thank you for a wonderful experience. Sincerely, Maria Gardner More