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Romeo Nissan
Kingston, NY
553 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 553 reviews
October 11, 2024
Sneaky and underhanded. Dishonest and manipulative. I went in for a car. There was the allusion of them being helpful. Then they took my car keys of a car I own and Dishonest and manipulative. I went in for a car. There was the allusion of them being helpful. Then they took my car keys of a car I own and riffled through my car without me knowing. When I notice and want to leave, they held my keys and talked in a private office. I had to ask repeatedly for my keys. Then I get to my car to finally leave after my privacy was violated, and my seats are all altered and my purse is moved. Horrible business. If they do this, imagine who they get over on you in your deals! I would not recommend this to my worst enemy. However, because of their horrible business, I found an identical car for thousands less and a better interest rate as well! WIN WIN! More
by Laurie
Employees Worked With
Desiree Williams, Margaret Reece, Marc Sasso, Marc Horne
March 27, 2024
Dez Willam’s is amazing! !! Very helpful and pleasant😀 So happy she is back at Romeo Nissan Would highly recommend her for all you service needs👍 !! Very helpful and pleasant😀 So happy she is back at Romeo Nissan Would highly recommend her for all you service needs👍 More
by Endelward
Employees Worked With
Dez williams
February 24, 2024
They were professional. It was good to talk cars with the sales manager, and meet the owner. They just did not have the right car. I bought the car from a mazda dealer a It was good to talk cars with the sales manager, and meet the owner. They just did not have the right car. I bought the car from a mazda dealer and they were terrible. More
by awgoettel
Employees Worked With
Margaret Reece
February 06, 2024
I just purchased a Rogue from this dealership. Absolutely a great experience. Dylan was very helpful and the whole process was done very quickly . I highly recommend Dylan and Romeo Nissan. I will Absolutely a great experience. Dylan was very helpful and the whole process was done very quickly . I highly recommend Dylan and Romeo Nissan. I will definitely be going back! More
by Ronaldhamm
Employees Worked With
Dylan Welch
January 05, 2024
Just leased a new Rogue and sat at the desk of new guy Marc McEvoy. He was a pleasure to work with, kind, patient and courteous. he was knowlegeable and determined to put us in the car we wanted. We w Marc McEvoy. He was a pleasure to work with, kind, patient and courteous. he was knowlegeable and determined to put us in the car we wanted. We will definitely work with him again. More
by kck3d
Employees Worked With
Margaret Reece
December 02, 2023
David was very kind and helped me throughout the process. It was a great experience buying a car from Nissan. Even after I bought my car, David made sure I was comfortable with everything and ensured by chec It was a great experience buying a car from Nissan. Even after I bought my car, David made sure I was comfortable with everything and ensured by checking up on how the new car was. I totally love my new car. More
by lenti.aier
Employees Worked With
David Winnie
October 06, 2023
This dealership is by far the worst. After running my credit over and over, they approved me for a car. The car I received was a lemon. I purchased the vehicle 31st of January 2023. 3 mo After running my credit over and over, they approved me for a car. The car I received was a lemon. I purchased the vehicle 31st of January 2023. 3 months later. Check engine light comes on. Low oil engine pressure warning light keeps flashing. I was told not to drive the vehicle. I spoke to a lady, about the car issues. She told me to bring the car in, but they wouldn’t get to my car until 7/10. I asked about a loaner, I was told they were backed up with service issues. That there was other in front of me, that have been waiting as well for loaners. With a two year warranty on my car, Kingston Nissan still haven’t come to get my vehicle. I was told to bring it to a shop in my area. I did just that, had the adjuster come out look at the car. After a week they contacted the shop back, saying they would like them to break the engine down , and find out why the oil isn’t going through the engine. The shop refused to break the engine down. They insisted I needed a new engine. After so many months no results. I called Kingston Nissan again. Where I spoke to the same lady. She was rude and very unprofessional. I asked her a question. Should I get a lawyer involved. She told me since I mentioned a lawyer she wasn’t going to talk to me and hung up in my ear. I called back, the lady repeated the same thing. (“You mentioned a lawyer I can’t talk to you”) she then hung up in my ear again, after refusing to give me her name. I NEVER told her I had retained a lawyer, but if I needed one. I tried reaching the sales man Richard who assisted me with purchasing my vehicle. He had no solution to my problem. But to drop it off without a loaner and just wait until whenever they get to it. Remind you I can’t drive the car. There is no oil going to the engine at all. The mechanic I went to, went under the car to check out the filter. Looks brand new still. No oil at all has touched the filter. 6 months later my car is still parked in my driveway. I have to pay for Ubers everywhere. I am enrolled in school, which is an hour and a half from where I live. I have contacted the Better Business Barrel about this dealership. In hopes of getting a different car. Lesson learned, my first time leasing a car. My experience has by far been the worst. More
by Rondisha D.
Employees Worked With
Rich
