Romeo Ford of Saratoga

I placed an order for a Maverick pickup in September 2022 and put down a $1000 deposit. In July 2023, almost a year later, I was informed a vehicle matching my specs except for color was available. I confirm and put down a $1000 deposit. In July 2023, almost a year later, I was informed a vehicle matching my specs except for color was available. I confirmed I wanted it and asked that the $1000 deposit be applied toward my purchase. The next day, I was informed they would sell the vehicle to someone else with a $5000 markup. This is the height of bad faith. I have cancelled my order and requested a return of my deposit because I have no doubt that when another vehicle comes in they will mark it up again. Ironically, I chose this dealership because the salesperson at the time assured me they do not mark up popular vehicles. Note: have added the name of my salesperson, Jeremy Watkins, because I am required to do so to leave a review. However, he went to bat for me and was as upset as I was. More

Everything was very easy and painless. Neil did a great job and worked with me on a vehicle and payment I was happy with. Neil did a great job and worked with me on a vehicle and payment I was happy with. More

I purchased this car remotely for our daughter who is at college in Saratoga Springs. the entire process was seamless and very well managed. My questions were answered promptly and the entire staff was fr college in Saratoga Springs. the entire process was seamless and very well managed. My questions were answered promptly and the entire staff was friendly and accommodating. All in all a great experience. More

Have purchased two vehicles from the Mackey Automotive group and have been very satisfied with everyone we dealt with. Great group! group and have been very satisfied with everyone we dealt with. Great group! More

The dealership was very helpful in arranging for my wife to be the actual owner but my son to pick up the car when it became available. In these crazy car times, it is good to have a local dealer to count o to be the actual owner but my son to pick up the car when it became available. In these crazy car times, it is good to have a local dealer to count on. More

Tony Bovino was wonderful to work with. He made the transition from leasing to buying seem effortless. He made the transition from leasing to buying seem effortless. More

Still waiting on parts that I ordered when I bought the truck in June. Service has been great. The buying experience was easy and nice. Just wish my parts would show up! truck in June. Service has been great. The buying experience was easy and nice. Just wish my parts would show up! More

Always great doing service business with them. Trust them the most. Will continue to to do business with them as long as possible. Very helpful with questions I might have. Love my Echosport. Hope them the most. Will continue to to do business with them as long as possible. Very helpful with questions I might have. Love my Echosport. Hope you continue to make them. More

New County saved me again! I appreciate the emergency service (battery) when I did not have an appointment scheduled. Service department gets a thumbs up! service (battery) when I did not have an appointment scheduled. Service department gets a thumbs up! More

Workers not wearing masks. When I asked, they say they social distance. In doors, I feel this is a disrespect/lack of regard to customers. social distance. In doors, I feel this is a disrespect/lack of regard to customers. More