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Romeo Ford of Saratoga
Saratoga Springs, NY
42 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 42 reviews
June 28, 2025
i called the dealership at 2pm in regards to a pre owned truck and possibly leasing a new truck informed Jessica cartiglia i lived out of the area and she was okay with that she seemed nice on the phone. sh truck and possibly leasing a new truck informed Jessica cartiglia i lived out of the area and she was okay with that she seemed nice on the phone. she had me confirm a text and i sent photos of my trade and she told me she would contact me soon. a couple hours went by i asked how it was going and she said she was busy and that she would get with her manager soon for the numbers. 2 more hours had gone by and still nothing so i asked it it normally took that long and she did not respond. in that time little did she know i was at the dealership and she was not busy and at that time i informed her that the process was painful. i get a new truck every year and this was by far the worst experience i have ever come across. i don't even know why a dealership would have an employee that does not want to work. More
by morgan suits
Employees Worked With
jessica cartiglia
March 06, 2025
Emmaline Jordan was an excellent saleswoman. She was knowledgeable and helpful. Every aspect went smoothly. The service department made sure the vehicle was in tip top shape. I love my new car! She was knowledgeable and helpful. Every aspect went smoothly. The service department made sure the vehicle was in tip top shape. I love my new car! More
by kosh1147
Employees Worked With
Emmaline Jordan
December 14, 2024
I just took delivery of my 5th Subaru and my second from Saratoga Subaru/Mackey. It was a very smooth and comfortable process, from ordering the car to taking delivery, thanks to Nick. If/when I need anot Saratoga Subaru/Mackey. It was a very smooth and comfortable process, from ordering the car to taking delivery, thanks to Nick. If/when I need another Ford or Subaru, I will certainly start with the Mackey Group. More
by Lburns60
Employees Worked With
Nick Dane, Sales Person
October 05, 2024
This is our 3rd Ford from Mackey Autogroup, and the buying experience has been easy and enjoyable each time. We will certainly be back for our next vehicle as well. buying experience has been easy and enjoyable each time. We will certainly be back for our next vehicle as well. More
by rick.bult
Employees Worked With
Jeff Harrington
August 12, 2024
Fantastic experience at Saratoga Ford purchasing new truck for business - Tony, Jeff and Chris all extremely professional, easy to deal with, no pressure tactics truck for business - Tony, Jeff and Chris all extremely professional, easy to deal with, no pressure tactics More
by MichaelP
Employees Worked With
Tony, Jeffrey Jones
May 16, 2024
It was such an easy process working with the great people here. I walked in on a Tuesday and made an appointment to have my car picked up that Saturday. Could have picked it up Friday but my schedule did not here. I walked in on a Tuesday and made an appointment to have my car picked up that Saturday. Could have picked it up Friday but my schedule did not allow it. The paper work was quick and very well explained. I am very satisfied with the Subaru Forester and I look forward to continuing my business with this dealership More
by krooney136
Employees Worked With
Tony Bovino, Jeffrey Jones
March 24, 2024
I’ve bought two vehicles from this dealer, one after leasing it. They are professional, responsive, and the service department is first rate. leasing it. They are professional, responsive, and the service department is first rate. More
by chasetwichell
Employees Worked With
Tony Bovino
November 18, 2023
A Starkink subscription, Syrious radio and certification should have come with my 2022, $30,000 Outback but didn’t. It was purchased from a Subaru dealership. should have come with my 2022, $30,000 Outback but didn’t. It was purchased from a Subaru dealership. More
by dottioc7
Employees Worked With
Jeffrey Jones
September 04, 2023
I was very pleased with the customer service I received from Subaru. The dealer was willing to work with me and get me what I was looking for. I am very happy with my new car. I just love it. from Subaru. The dealer was willing to work with me and get me what I was looking for. I am very happy with my new car. I just love it. More
by mbokus
Employees Worked With
Tony
