Back

Romeo Chevrolet Buick GMC

Lake Katrine, NY

3.9
783 Reviews

1665 Ulster Avenue

Lake Katrine, NY

12449

Directions

By Type

783 Reviews of Romeo Chevrolet Buick GMC

March 29, 2025

Thank you George DaSilva! You sold my daughter a car and even put in the car seat and delivered it to the hospital when my grandson was born! (Obviously she couldn't come to p More

by Cathyd1975
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George DaSilva
March 16, 2025

Bought a brand new 2025 Chevy Equinox in Dec of 2024 March of 2025 check engine light came on. They basically told me to shove it and go to a different GM deal and try to get it covered under FACTORY wa More

by David.graysr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan
Mar 18, 2025 -

Romeo Chevrolet Buick GMC responded

Hello, we’re truly sorry to hear about your experience and understand your frustration. This is not the level of service we aim to provide. Please reach out to Patty Romeo-VanDyke at 518-741-8790 so we can address your concerns and work towards a resolution. We appreciate your feedback and are committed to making this right. *we have tried to locate your information in our systems and cannot find you under your user name of "David.graysr" to call you to find out what happened. Please reach out to us.

January 02, 2025

This is the most family oriented place I’ve been a part of and I’ll buy my next car from here also. More

by Madddan6185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Jan 03, 2025 -

Romeo Chevrolet Buick GMC responded

Thank you for your kind words! We're delighted to hear you felt at home and appreciated our family-oriented atmosphere. We look forward to helping you with your next car purchase!

November 30, 2024

I had a very disappointing experience at this dealership. I made an appointment to see a car the night before and confirmed it in the morning. I test drove the car and was very happy with it; everything was More

by asliegeli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
General Manager
Dec 04, 2024 -

Romeo Chevrolet Buick GMC responded

Thank you for your feedback, we would like to address this concern. Please contact Patty Romeo-VanDyke at 518-741-8790.

November 24, 2024

Angel Rios in the service department is an absolute asset to this dealership. The customer service he provides is outstanding! More

by DelilahLou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Rios
Nov 26, 2024 -

Romeo Chevrolet Buick GMC responded

Hi, thank you for the fantastic feedback! We’re happy to know Angel Rios made your experience memorable. We appreciate you taking the time to share this with us!

May 03, 2024

Very happy with their service, very patient with my questions and what I was looking for, would recommend this particular dealership More

by kcsbasalt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Thorpe
May 04, 2024 -

Romeo Chevrolet Buick GMC responded

Hi! Thank you for your feedback! We're thrilled to hear that you had a positive experience with us and that we were able to meet your needs. We appreciate your recommendation and look forward to serving you again in the future.

January 27, 2024

Just picked up my new Sierra 2500 SLT. Pat Duke was just fantastic to deal with, he made this purchase really easy and he explained everything I needed to know about my new truck. Working More

by gnew561
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Duke, Steve Vitiello, George DeSilva
Jan 28, 2024 -

Romeo Chevrolet Buick GMC responded

Thank you for sharing your wonderful experience! We're thrilled to hear that Pat Duke, Steve Vitiello, and George DeSilva provided you with exceptional service at Romeo Chevrolet Buick GMC. Your loyalty means a lot to us, and we're delighted to have served you for the 4th time. If you have any further questions or need assistance, please don't hesitate to reach out.

January 19, 2024

Everything was smooth and easy. Being out of state they went above and beyond what I expected of a dealership. I can’t wait to take delivery of the truck which they are bringing to More

by Nitro3006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Carpino, Marques VanAllen
Jan 22, 2024 -

Romeo Chevrolet Buick GMC responded

Thank you for your kind words! We're thrilled to hear that your experience with us was smooth and easy. We're looking forward to delivering your truck to you, and if there's anything else we can assist you with, please feel free to reach out. Safe travels, and we appreciate your trust in Romeo Chevrolet Buick GMC!

December 03, 2023

165$a an hour is highway robbery. Please avoid this price gauging pirate. Support a local business just not this one. More

by c5a68212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Dec 04, 2023 -

Romeo Chevrolet Buick GMC responded

Thank you for your feedback, we would like to address this concern. Please contact Patty Romeo-VanDyke at 518-741-8790.

November 28, 2023

Recently purchased a new Yukon XL Denali that had a damaged door when I picked up the vehicle. The dealer stated they would have it corrected. Took 3 months to get a service appointment to get the door More

by Skipatrol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean- Service Manager
Nov 29, 2023 -

Romeo Chevrolet Buick GMC responded

Hello Valued Customer, Thank you for your feedback, we would like to address this concern. Please contact Patty Romeo-VanDyke at 518-741-8790.

1
...