Rolls-Royce Motor Cars Raleigh

WORST experience and lowest class service ever. And I had many different experiences with dealers. I bought an expensive car - BMW M6, for ±50k and was treated like garbage by rep Mohamed and Gener And I had many different experiences with dealers. I bought an expensive car - BMW M6, for ±50k and was treated like garbage by rep Mohamed and General Manager Tony Enderle. Long story short: - I bought a car sight unseen and assumed that the Rolls-Royce dealer was trustworthy (a huge mistake) - Mohamed sent me documents to sign to the wrong address - He forgot to send the tracking number (i was forced to wait for 1.5h @FEDex) - Car arrived with paint chipping (he said the car was perfect) - I complained and asked for a small refund for repairs - Mohamed ignored me - I reached out to GM - Tony Enderle. He said it is normal to have paint chipping for a 2013 low mileage car (nonsense). - Car title and contract did not arrive (temporary plates are expired already) - Tony Enderle (Rolls-Royce dealership GM!) agreed to issue a check and said he would send it to me the next day - For three weeks, I was trying to reach him - always busy, leaving a message - never calling back - Emails not responded to. - After two more weeks finally sends a check BUT with the WRONG name on it. So basically, I don't know how these people can be around one of the best car brands in the world. The service is non-existing, and I suggest you steer away from this dealership if you don't want to ruin your car buying experience. More

The experience at this dealership was excellent. Jacob was extremely helpful and went out of his way to ensure that my questions were answered and items found on an independent inspection were addre Jacob was extremely helpful and went out of his way to ensure that my questions were answered and items found on an independent inspection were addressed and fixed. I now have my car and am enjoying it thanks to Jacob and the Rolls Royce team. More

Great team! Very responsive and professional. Jacob was awesome to deal with. I purchased a sight unseen Ferrari and had it delivered to my home. Not only did they make me feel comfortable doing so by prov awesome to deal with. I purchased a sight unseen Ferrari and had it delivered to my home. Not only did they make me feel comfortable doing so by providing me with detailed pictures and videos, they also disclosed to me any imperfections on the vehicle. They went above and beyond to assist me on my purchase and they delivered the vehicle to my in a timely fashion. They had the check in the morning at 10am and the vehicle was at my house by 4pm that day! I will continue to do business with Jacob and his team. I ABSOLUTELY LOVE MY NEW CAR! More

Affordable and Knowledgeable! Great Service and far more affordable service repairs for a Mercedes Benz when service is needed than other dealers in the area. They can help you sav Great Service and far more affordable service repairs for a Mercedes Benz when service is needed than other dealers in the area. They can help you save where Mercedes is concerned. Yes expert jobs! Very helpful and knowledgeable repairmen and staff. More

Great car buying experience! Outstanding dealership, courteous, polite, and more than willing to work with a buyer. Joe was an extremely friendly as well as helpful and he went t Outstanding dealership, courteous, polite, and more than willing to work with a buyer. Joe was an extremely friendly as well as helpful and he went the extra mile to close a deal. Overall, an excellent car buying experience. More

Cadillac XT5 purchase The dealership was very clean when I first entered. I was greeted with handshakes and smiles. I called the dealership prior to my visit and they had a The dealership was very clean when I first entered. I was greeted with handshakes and smiles. I called the dealership prior to my visit and they had all the paperwork prepared, so it made the transaction go smooth. More

Excellent My salesperson Hilda was wonderful. She really took care of me and my mother. Financial person was excellent. I think everybody I came contact with g My salesperson Hilda was wonderful. She really took care of me and my mother. Financial person was excellent. I think everybody I came contact with great dealership. More

Great Experience Bought A model S John Overton handled my car I have never had such great experience buying a car, 1 phone call and 2 days and I already had the car wi Bought A model S John Overton handled my car I have never had such great experience buying a car, 1 phone call and 2 days and I already had the car with everything ready from the dealership including the financing! would definitely recommend this dealership! More

Second Car Bought Here I love coming to Rolls Royce and Hilda is wonderful! This is the second car we’ve bought from here and they never disappoint. The people are friend I love coming to Rolls Royce and Hilda is wonderful! This is the second car we’ve bought from here and they never disappoint. The people are friendly and the prices are fair. Thank you Hilda for your hard work as always. You are great at what you do and a blessing to many! More

Awesome service I had a really great experience. If your in the market for a new car come to rolls Royce of Raleigh and ask for John. I had a really great experience. If your in the market for a new car come to rolls Royce of Raleigh and ask for John. More